Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the shampoo & conditioner soap bars. My hair felt squeaky clean & the conditioner gave it a great shine. I'm blond so don't always get shine. Unfortunately I left them in a hotel recently by mistake & miss them very much I will repurchase them again very soon. Top Marks for the Gruum. 😁”

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Posted 8 months ago

“It never arrived I’m not happy.”

Helpful Report

Posted 8 months ago

Hi Mark, Thanks for your review. We are sorry to hear that your order has not arrived. I can see that we have emailed you and are waiting for your reply. I have sent you another private email to help resolve this as swiftly as possible. Please check your inbox for an email from support@gruum.com. I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Very good company to deal with, a british company which is a bonus too. Every product I have bought has been natural and very much to my satisfaction”

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Posted 8 months ago

“I absolutely adore Grüum. I love that their products are kind to skin, sustainable and affordable, not to mention everything I’ve tried has been amazing. 5 stars all round!”

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Posted 8 months ago

“I came across Gruum accidentally. The products smell fabulous (room spray and reed diffuser) but I particularly love the soft wax melts to enhance sleep. I will be buying more products both for myself and as gifts to friends and family.”

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Posted 8 months ago

“Lovely products, use many myself and make great presents for others as well. Love the face oils, hair bars and soap especially. The lipophilic makeup remover bar is also fab.”

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Posted 8 months ago

“Great products, keep doing what you're doing!”

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Posted 8 months ago

“Beautiful products that smell amazing! Reasonable price's Will definitely order again, my house smells gorgeous!”

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Posted 8 months ago

“The product seems to be kind and gentle for skincare. I’m a new customer using this product for the first time. I like the relaxing sleep spray. The body soap is very good for body odour. The room scent is not as good as expected but I am still to find a scent that gives an aroma like when you walk into some shops. I believe that I got value for money spent.”

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Posted 8 months ago

“The product arrived well packaged and the smell of the red diffusers is incredible. Fantastic product, have used hair soap before and that was amazing.”

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Posted 8 months ago

“Lovely products, especially as it got them for free. Highly recommend!”

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Posted 8 months ago

“Really good product”

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Posted 8 months ago

“I had a code for a free trial set from my Railcard, it was easy to orde rthe set and it came fairly quickly. Everything as packaged to fit into a letterbox pack so not change of it getting lost by being left on the doorstep. The kit container room fragrence, very nice, a diffuser which I liked even more and wax melts which I haven't tried yet but thye do smaell nice. It was a good intoduction to Gruum and I like their environmatla aims so I might buy some other items.”

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Posted 8 months ago

“Brilliant “clean” stuff ! No nasties”

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Posted 8 months ago

“The scent was a bit strong for me, but otherwise okay. It is down to personal tast”

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Posted 8 months ago

Hi Adrian, Thanks for your review. Sorry to hear that it may have been a bit strong for you and we hope you find a scent that suits you better. We have lots to try! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Great sustainable products to use. Love the smell of the body wash and lotions”

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Posted 8 months ago

“Very pleased with the room fragrance items. Many perfumes make me headachy and nauseous but these Gruum products are fine.”

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Posted 8 months ago

“Very friendly prodycts don’t feel too harsh on the skin and it was all packaged beautifully. You can tell a lot of care goes into these products”

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Posted 8 months ago

“Amazing scents and good quality products. Would be great if you had bigger sizes of the room sprays as the small bottles run out quite quickly”

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Posted 8 months ago

“Great products”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews