Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,434 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STOP EMAILING ME PLEASE”

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Posted 7 months ago

Hi Kelly, Thank you for your review. We completely understand and we’ve reached out to you directly via email to help resolve this as soon as possible. Best wishes, Andrea - team gruum

Posted 7 months ago

“Excellent good value products”

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Posted 7 months ago

“I've really enjoyed using products from Gruum so far. I will order again soon. The service is good, the products feel like they are good quality. I adore my shower gel. I'm looking forward to using more bath / shower products. The items always arrive on time and are high quality. I feel like I'm using luxury products. Thank you.”

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Posted 7 months ago

“I like the products I have bought so far, good texture and smell. I had a thing with the delivery but it is solved now. I will keep trying the products.”

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Posted 7 months ago

“Very good products, lovely smell that lasts, fairly fast delivery.”

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Posted 7 months ago

“Product was great, my original order didn't turn up however I contacted customer service and they straight away resent it via tracked post this time and arrived very quickly. Some of the best shampoo and conditioner bars I've used and amazing customer service”

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Posted 7 months ago

“The smell from the cosy cabin diffuser is beautiful and relaxing. I highly recommend it.”

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Posted 7 months ago

“I love these products, really good value for money, fast delivery too My particular favourites are the eye treatment roll on & gel serums”

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Posted 7 months ago

“I took advantage of an Ovo offer and paid postage for a trial pack of suncream, aftersun and lip balm. The suncream is lovely - good factor for the face and not greasy as long as you don't overdo it. Nice smell. I haven't tried the aftersun bar but it smells lovely and the lip balm is a tinted-pink good sized tube. Can't really say value for money as I only paid a small amount for trial sizes and not sure how much they retail at.”

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Posted 7 months ago

“Great products!!!”

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Posted 7 months ago

“I like it, it’s very good and kind to skin. I like the packaging. However I feel like you’d do as many trials anymore and I end up having to buy a big bottle of something that doesn’t agree with my skin. It would be good if you could do a travel pack or a taster pack for all your products so then you can build a bundle you’d use.”

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Posted 7 months ago

“Hi I am writing this review a I love all the products I have and delivery was easy, thank you”

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Posted 7 months ago

“Always love products from Gruum. Not only great priced but fast delivery too!”

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Posted 7 months ago

“I tried just one product which is great, will try more!”

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Posted 7 months ago

“The products from Gruum are incredible, not only are they fantastic on my skin but what I also appreciate is that they're not harmful to the environment. My favourite is definitely the sleep melt butter - it's a must try!”

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Posted 7 months ago

“I absolutely love the products that I have been using. To be honest, I was initially sceptical of how my skin would react and how effective they would be. I was more than pleasantly surprised! I have even been sharing with family who have now been converted! My absolute favourite is the Facial Moisture Bar! It gives my skin all the hydration it needs and leaves me looking and feeling radiant and fresh! :)”

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Posted 7 months ago

“The hair growth shampoo and conditioner bars are absolutely incredible and helping strengthen and grow hair. I’m growing mine to donate and after using these bars for months, the difference is insane! I put them in little mesh bags designed for shampoo/conditioner bars and they last AGES. I’ve got them both on subscription now and can’t recommend enough. Before using solid bars I was wary if they would be as good as normal liquid shampoo/conditioner but I’d say bars are better for both a thorough clean and the environment etc. grüum are such a good company and often have offers on, so much so I’ve ended up buying their other products after receiving freebies e.g a few orders ago I got a free suncream and now that’s our go to facial suncream as it’s lightweight, the ingredients have less chemicals in and it lasts hours. The subscription service is great, ordering is super easy either via the app or website and delivery is always fast. 100% recommend grüum and am a loyal customer now”

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Posted 7 months ago

“The products are amazing. I love the after sun face oil bar, it smells delightful. You can improve the packages or offer reusable ones.”

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Posted 7 months ago

“Hi I collect ur products .. as travel to China a lot and these bars are ideal for those trips ... but I also gift some of them too . Easy to order and brilliant promo offers ., will be ordering again thanks so the quality products”

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Posted 7 months ago

“Absolutely love Grumm, I use the face cream & it's brilliant. Not sticky, smells nice”

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Posted 7 months ago

Gruum is rated 4.7 based on 25,434 reviews