Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,668 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered little perfumes and they smell divine. Thank you.”

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Posted 7 months ago

“Gentle on skin quality products”

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Posted 7 months ago

“Fantastic products loved the Christmas roll on perfume :) Always fab great range of night time products that smell stunning.”

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Posted 7 months ago

“I’ve got couple of items and all of them are amazing. I really enjoyed them and of coure will buy again .”

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Posted 7 months ago

“Products excellent and good quality but pricey. Extremely disappointed that despite help from your team we couldn't get the take20 or dm20 I had wouldn't work on any product combination And failed at checkout. So my daily mail reward was lost and I haven't reordered so lost mufree lip conditioner as well”

Helpful Report

Posted 7 months ago

Hi Carol, Thank you for sharing your feedback. We’re glad to hear you enjoyed the products and their quality. We’re sorry the discount codes didn’t work as expected — we really appreciate you letting us know, and your comments help us improve the checkout experience for everyone. If you’d like to discuss this further or need any assistance, please feel free to reach out to support@gruum.com. Thank you again for taking the time to share your thoughts. Warm Regards, Andrea – team grüum

Posted 7 months ago

“Absolutely fantastic! Products are amazing and the customer service is fantastic! Will definitely be ordering in future”

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Posted 7 months ago

“I just love the roll-on scents for each season-they smell incredible and are so portable and make beautiful gifts too. I don’t like using sprays as they irritate my nose so this roll-on application is brilliant. Applying a little each morning just gives me a lift.”

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Posted 7 months ago

“The product that i bought, lip conditioner passion fruit and peptides is very good value for money, and i was kept up to date on the delivery. Overall iam very pleased with the service i get whenever i ordered anything from this company.”

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Posted 7 months ago

“Everything that I have bought from Grüum I have either loved or have gifted to others to spread the love. Family and friends have all fully appreciated every item. I highly recommend Grüum as a great British company.”

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Posted 7 months ago

“I regularly buy several facial oils which I love. So easily posted through my letter box. And I love my Santorini summer roll on fragrance. Im asthmatic and find fragrance sprays aggravate my asthma so ill always use the roll on fragrance. It's now on subscription, which I love”

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Posted 7 months ago

“The lavender roller really helps sleep”

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Posted 7 months ago

“I love the products, I use the hair, skin & Sun tan ones. My only problem is I can't change the way I pay. It accepts my changes then just reverts to the old way next time.”

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Posted 7 months ago

“Excellent products well worth the money”

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Posted 7 months ago

“Fabulous products. Great reliable, prompt, efficient service. Packaging all eco friendly.”

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Posted 7 months ago

“Gruum products are of a high standard. Free from unwanted chemicals. There shampoo and conditioner bars work well and leave my hair in a lovely condition.”

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Posted 7 months ago

“I absolutely love grüum products. They deliver on their promises and everything feels like a quality product. The only thing I would change are the square bottles as you can’t get the product out very well, especially the sunscreen. If you changed these bottles you would have a lot more customers. Especially as the sunscreen for your face is exceptionally good and doesn’t sting your eyes or leave a white cast. One of the best I’ve ever used.”

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Posted 7 months ago

“So far, evey product I have tried, has been delightful, in particular I love the soap bar shampoo, great lather and so easy to pack to go away too! Waiting to try the Vitamin C serum next.”

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Posted 7 months ago

“I buy your beauty products for my two granddaughters aged 13 and 15 they have used them for a few years and absolutely love them. I buy your candles for myself and absolutely love the aromas.”

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Posted 7 months ago

“Easy to find what I wanted and make a purchase online. Nice soap! Thanks!”

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Posted 7 months ago

“I love grumm's products, especially their facial cleansing bars and shampoo and conditioner bars because they are lovely and not as expensive as other competitors. My only issue with the shampoo and conditioner bars is that there are no distinguishable designs on them to indicate which is which after you discard the boxes. That's a pain when you store them on a wire rack in your shower. They do tins but again no labels, the stickers I got way back were not good. If they sorted this I would give them a 5 rating. I've used other products too and they're all really great, no nonsense packaging and no giant bottles/packets so great for travel too. I just wish the bars (shampoo & conditioner) were easier to keep track of. As a woman in her 50s now I can't be bothered with bells and whistles for skincare. Gruum ticks that box for me and the soaps are leaving my skin in the best shape it's been post menopause.”

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Posted 7 months ago

Gruum is rated 4.7 based on 26,668 reviews