Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't used the products yet, but the 'Forgotten Woodland' wax melts have a wonderful aroma and have plenty of oils to eek out sumptuous vapours. I like that Grüum's follow-up email was not pushy regarding writing a review which, as a customer, makes them more approachable when considering a repeat purchase.”

Helpful Report

Posted 8 months ago

“Wax melts for the home smell, or a lavender spray mist... Witch hazel for the stings ☺️ excellent quality products. Gorgeous soaps. Seasonal perfumes... & Lots more 💜🍀”

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Posted 8 months ago

“I can’t even begin to explain how beautiful, strong and high quality the scents of the products I ordered were. Will absolutely repurchase again and again.”

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Posted 8 months ago

“Love the offers and looking at the many products which seem to be kinder to skin and the environment.”

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Posted 8 months ago

“Great products and excellent customer support!”

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Posted 8 months ago

“Really lovely products made with care and love for the planet. All packed up nicely and efficiently. I like the company!”

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Posted 8 months ago

“Heard of Grüum after ordering from another website. Their website is very easy to navigate, as well as offering a large range of different types of products. I bought one of their fragrance sets as I had a voucher for it, and it smells so good! It came with a room spray, diffuser set and a box of wax melts that all smell heavenly! Thank you so much! I’m very happy to have found out about this company! :)”

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Posted 8 months ago

“Thks good product very interesting”

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Posted 8 months ago

“Really enjoying the room spray. Recommended to a friend who also purchased the items :)”

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Posted 8 months ago

“I love Gruum products and find them gentle on my skin. I also recently acquired the room spray and diffuser which have the most gorgeous smell! Thank you.”

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Posted 8 months ago

“I am a big fan of all things gruum. I did start off getting their freebie sets (and recommending them to my friends). I've tried Their vitamin c under eye roller (game changer both with dry eyes in winter and to sooth hay fever eyes!) their face oil, hand cream, face mist, room spray, room diffuser oil. I'll happily continue to be a repeat customer!”

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Posted 8 months ago

“Smells amazing and really cute packaging”

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Posted 8 months ago

“Decided to buy a gift for a friend from Gruum as I have had some products myself and been pleased with the quality and to support a small business”

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Posted 8 months ago

“I love gruum products. They smell good, do a good job and are good value. A great little company who are very reliable.”

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Posted 8 months ago

“I started to use gruum products after seeing an offer through Trainline, I love the pure ingredients and expensive packaging. The products arrive quickly and I enjoy opening the package to reveal my new treats 😁. I also enjoy your special sales as I do not earn a big wage. Thank you Gruum.”

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Posted 8 months ago

“Quick and easy to order, lovely packaging and great products. Thank you”

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Posted 8 months ago

“Always quality products”

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Posted 8 months ago

“I love these products. I particularly like Kate daily moisturiser.. the essential oils in it give it a gorgeous fresh scent.”

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Posted 8 months ago

“This company took my payment out twice and ever since I ordered I have been inundated with spam from different third parties via text and email. Avoid at all costs”

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Posted 8 months ago

Hi Angela, Thanks for taking the time to leave a review. Sorry to hear that you feel you are receiving too many emails and texts from us. If you decide you no longer want to receive emails from us, you will find the option to 'unsubscribe' at the bottom of our emails. This is the quickest and easiest way to stop receiving our emails straight away. I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Beautiful products with strong sense of smells, especially the wax melts. Best on the market I'd say! Lovely packaging and communication is spot on.”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews