Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,360 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money. Great quality items, from skin care to home fragrances. Fantastic bundle sets too.”

Helpful Report

Posted 3 months ago

“Love all the soaps I ordered so natural and good for your skin no harmful ingredients.”

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Posted 3 months ago

“I love all grüum products and happy they are based fairly local to me. Delivery is always brilliant and customer service is great. Love the solid hair products. No waste and unnecessary packaging. The face products are great too. Keep up the good work”

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Posted 3 months ago

“I bought the deodorant and am really happy with it. I wasn’t sure how I’d get in moving from aerosol but Gruum is great…it isn’t sticky, and lasts all day/evening! Highly recommend!”

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Posted 3 months ago

“Easy to order and quick to arrive. Products are great quality.”

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Posted 3 months ago

“It’s really Rubbish products.i am not going to suggest any one I bought some product I can’t use that u just bin it I lost my £15.if you able to refund my money”

Helpful Report

Posted 3 months ago

Hi George, Thank you for your message. We’re sorry to hear that the products didn’t meet your expectations. Please could you email us at support@gruum.com with your order details so we can look into this further and see how we can help? Warm regards, Andrea – team grüum

Posted 3 months ago

“Love gruum, still trying different items at the moment but not found anything i dislike yet. Favourite things are room fragrances, gorgeous, sleep mist and exfoliating foot bar”

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Posted 3 months ago

“Never received the order. It has been more than a month now.”

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Posted 3 months ago

Hi Max, Thank you for your review. We’ve reached out to you privately to help investigate your order and ensure it’s resolved as quickly as possible. Warm regards, Andrea – team grüum

Posted 3 months ago

“Swift easy process,quickdelivery. Prices were fine, would buy again”

Helpful Report

Posted 3 months ago

“Great products at reasonable prices. Love solid shampoo and conditioner as it lasts long, takes up less space and feels better for the environment without all the plastic. Great service - quick shipping and good communication. Will continue to use Grum for the above reasons.”

Helpful Report

Posted 3 months ago

“A good range of innovative products at reasonable prices. Just keep an eye out for sales as it’s rare to buy full price”

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Posted 3 months ago

“Nice :)))))))))))”

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Posted 3 months ago

“I was very disappointed im afraid with your products! The candles in the boxes don't burn to their full existent as the container provided Is too big,so once you blow the candle out you can not re light again! Sorry buy very poor for the money which I don't have to waste.”

Helpful Report

Posted 3 months ago

Hi Josephine, Thank you for taking the time to share your experience. We’re sorry to hear the candles didn’t meet your expectations. Candle performance can vary depending on burn time and wick positioning, and we always recommend allowing the wax to melt evenly on first use. If you’d like us to look into this further or offer some guidance, please feel free to reach out to us at support@gruum.com and we’ll be happy to help. Warm regards, Andrea – team grüum

Posted 3 months ago

“Beautiful came quick nice pagaging and doesnt effect my skin like most products”

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Posted 3 months ago

“It's very easy to place an order. Each product variety is nicely presented in photos. There's a lot of choice.”

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Posted 3 months ago

“I’m a big fan of their coconut shampoo puk and their large bag of wonky soap rejects. Who cares if they don’t look perfect! 🤩”

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Posted 3 months ago

“I've never received it.”

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Posted 3 months ago

Hi Grant, Thank you for taking the time to leave a review. We’ve reached out to you privately to help look into this and get everything resolved for you. Warm regards, Andrea – team grüum

Posted 3 months ago

“The candle set and room sprays smell absolutely incredible, and their rich scent means a little truly goes a long way. My mum and I each bought two sets after seeing the candle offer in Martin Lewis’s email, and we were so impressed that we immediately picked up the room spray set as well. Nothing else we’ve tried even comes close—these are easily the best candles and room sprays we’ve used, and we’ve tried many. The packaging is also gorgeous, making the whole experience feel premium. Highly recommend!”

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Posted 3 months ago

“Great products and great price. 5 star for sure”

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Posted 3 months ago

“Did not turn up”

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Posted 3 months ago

Gruum is rated 4.7 based on 25,360 reviews