Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,898 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clay mask and bath oil are amazing.”

Helpful Report

Posted 3 months ago

“Love this site and their sustainability ethos, always seeing new products and offers available. I highly recommend!”

Helpful Report

Posted 3 months ago

Hi Gemma, Thank you so much for your kind words! We’re thrilled to hear that you love our site and appreciate our sustainability ethos. It’s wonderful to know you enjoy discovering our new products and offers, and we really appreciate your recommendation. Kind regards, Team grüum

Posted 3 months ago

“Shampoo bar, used before best I've found”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that our shampoo bar has impressed you and is the best you’ve used. It’s always wonderful to know our products are making a positive difference in your routine. Kind regards, Team grüum

Posted 3 months ago

“I always buy the shampoo and confectioner bars they are excellent and ideal when travelling abroad. I have also bought shower gels and body bars, all excellent.”

Helpful Report

Posted 3 months ago

Hi Carol, Thank you so much for your wonderful review! We’re thrilled to hear that our shampoo and conditioner bars have been perfect for your travels, and that you’re enjoying the shower gels and body bars too. It’s always fantastic to know our products are making your routine easier and more enjoyable. We really appreciate your support and kind words. Kind regards, Team grüum

Posted 3 months ago

“OMG, how gorgeous is this brand! The scents are amazing and easy to use as they roll on and are handy to travel with. The Sleep and Calming sprays do exactly that. I've used the cleansing bar, and it's just easy to break away. My skin feels clean and looks bright and clean....Finding Gruum was the best for all my Beauty needs.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review! We’re absolutely delighted to hear how much you’re enjoying the products and that the scents, travel-friendly roll-ons, and our Sleep and Calming sprays have been working so well for you. It’s also wonderful to know that the cleansing bar has been easy to use and that your skin is feeling clean and looking bright, that truly means a lot to us. We’re really grateful you chose to give us a try, and we’re thrilled that discovering grüum has been such a positive experience for your beauty routine. If you ever need any help or recommendations, we’re always here. Many thanks again for your kind words. Kind regards, Team grüum

Posted 3 months ago

“Products are lovely and good for you and very useful. They are a bit pricey for me but they have offers which are good so I stock up then. The one thing that stops me ordering is the post and packaging cost - things I want are mostly small and having to pay £5 minimum to get my items is too much. I often see good deals for products, but end up not purchasing due to the high P&P.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review, we’re really glad you enjoy the products 💛 We completely understand your comments about postage, especially for smaller orders. Delivery costs cover packaging and courier fees to ensure everything arrives safely, but we appreciate that it can sometimes feel high. Thanks again for your honest feedback and for supporting us, it really means a lot. All the best, grüum team

Posted 3 months ago

“Ordered as I had a voucher code from another purchase. Got lip conditioner and roll on fragrace for delivery cost and been using it for a while. Smells good.”

Helpful Report

Posted 3 months ago

Hi Naitikkumar, thanks for the lovely review. We are so pleased you decided to give us a try and are enjoying your products! Warm regards Team grüum

Posted 3 months ago

“Like the products but not the candles / smell as have a bird that cannot have them but personal bits are really good”

Helpful Report

Posted 3 months ago

Hi Katie, Thank you for your review! We're really glad to hear you’re enjoying the grüum products. We completely understand about the candles — it’s so important to be careful with scents around birds, and we appreciate you letting us know. If you ever need help finding bits that are safe and suitable for your home, we're always here to help. Mikaela – team grüum

Posted 3 months ago

“Such good products and beautifully packaged. I love the passion of the founders and find it inspirational that they followed their dreams which makes using the products much more special”

Helpful Report

Posted 3 months ago

Hi Gemma, Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the products and the packaging, and it’s wonderful to know the story behind grüum makes using them even more special. Your kind words really mean a lot to us. Warm regards, Andrea – team grüum

Posted 3 months ago

“Everything about this company is amazing. The ethos, the products, the communication and care. Phenomenal. The fact I can get natural, top quality products that actually do what they claim without spending a fortune is hugely impactful. I adore these products and shout about them to whoever will listen!”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you so much for your amazing review! We’re thrilled to hear that our ethos, products, and service have made such a positive impression. It’s wonderful to know that you love our natural, high-quality products and feel confident recommending them to others – your support truly means the world to us. Warm regards, Andrea – team grüum

Posted 3 months ago

“Really lovely eco toiletries and beauty products. They make great gifts.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re delighted to hear that you’re enjoying our eco toiletries and beauty products, and that they make wonderful gifts. It’s always great to know our products are bringing a little joy to others too. Warm regards, Andrea – team grüum

Posted 3 months ago

“Great service paying only for P&P.”

Helpful Report

Posted 3 months ago

Hi Adele, Thank you for your feedback! We’re glad to hear you enjoyed the service and found the P&P offer convenient. We really appreciate your support! Warm regards, Andrea – team grüum

Posted 3 months ago

“Love your products especially the shampoo bars prickly pear oil and under eye roller. I've now got my Badminton club ordering as they love my skin 😍”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the shampoo bars, prickly pear oil, and under eye roller. It’s wonderful that your Badminton club has been inspired by your results – what a lovely compliment! We really appreciate your support and recommendation. Warm regards, Andrea – team grüum

Posted 3 months ago

“I always been sceptic about new products to check out, but this time I was well surprised with the effect on my skin. What a brand ! 100% of the result. My skin feels incredibly good, soft in touch and so delicate. The smell is unbelievable. I highly recommend this to any type of skin. Worth a price, great product for skin care and good quality products for anyone who wants to feel better.”

Helpful Report

Posted 3 months ago

“Have switched over to gruum for most my stuff now gentle on my skin and never disappointed !”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you so much for your wonderful feedback! We’re thrilled to hear that grüum has become your go-to for your skincare and that it’s been gentle and reliable for you. Your support really means a lot to us. Warm regards, Andrea – team grüum

Posted 3 months ago

“I absolutely love this company’s products. The bath oil is incredible and leaves my skin feeling so soft and nourished, and the scent is amazing. It genuinely feels like having a spa at home after a long day. Such a treat. The calming spray is brilliant too. It smells great and my son thinks it’s hilarious when I spray it on his face; we go through the bottle so quickly because he’s constantly asking for it! 😂 Really great value for money, beautifully made products, and I’ll definitely be ordering again. I’ve already recommended them to a friend who placed an order and loved everything too. Highly recommend!”

Helpful Report

Posted 3 months ago

“Love the shampoo and conditioner it’s great to take on holidays”

Helpful Report

Posted 3 months ago

Hi Joanna, Thank you so much for your lovely review. We’re delighted to hear you’re loving the shampoo and conditioner – and that they’ve been perfect for taking away on holiday. It’s always great to have fuss-free favourites that travel well! Warm regards, Andrea – team grüum

Posted 3 months ago

“I ordered the Wellness and Relaxation set as part of a trial offer. Apparently worth over £35 but I haven’t question that value. I was not really impressed by the products. Small sized items, lacklustre fragrance and very little ‘staying power’ of those fragrances. Disappointing experience overall 🫤”

Helpful Report

Posted 3 months ago

Hi Daren-Marc, Thank you for taking the time to share your thoughts with us. We’re sorry to hear the Wellness & Relaxation set wasn’t quite what you were hoping for. The products in this collection are designed to be gentle and subtle, particularly when it comes to fragrance, but we completely appreciate that scent strength and longevity are very personal preferences. Your feedback is genuinely helpful and will be shared with our product team. If you’d ever like a hand choosing something that may be a better fit for you, we’d be more than happy to help. Warm regards, Andrea – team grüum

Posted 3 months ago

“Great products, ethos and customer care”

Helpful Report

Posted 3 months ago

Hi Lyndsey, Thank you so much for your kind words. It’s wonderful to hear that you’re enjoying our products and that our ethos and customer care have stood out to you as well. Your support truly means a lot to our small team. Warm regards, Andrea – team grüum

Posted 3 months ago

“Decent products. I have bought a few things. I like getting the deals from my sweatcoins which makes it easier to order. Good deals as well.”

Helpful Report

Posted 3 months ago

Hi Mr Towells, Thank you so much for your continued support – it’s wonderful to hear you’ve been enjoying a few of our products. We’re so pleased you’ve been making the most of the offers too. It’s great to know they make it even easier to treat yourself while enjoying some brilliant deals. Thanks again for sharing your experience with us. Warm regards, Andrea – team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 25,898 reviews