Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,360 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the advent box and am loving it. The products are great and there's such a wide variety. I particularly like the under eye treatment, the moisturiser and the face serum. It also makes me feel better that there is no waste and the packet can be recycled. I have also bought some for presents. I am very happy with my purchase.”

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Posted 3 months ago

“I really like the ethics of gruum and how everything is well thought about.Everything arrives quickly in great packaging.”

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Posted 3 months ago

“I occasionally order moisturisers, shampoo and soaps from Gruum, I would like to order more as all of their products are excellent quality but, in the case of their soaps they just last so long, seriously the soap bar never seems to get smaller! In terms of value for money all the products I have tried are second to none and I would strongly recommend Gruum to anyone.”

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Posted 3 months ago

“LOVE YOUR PRODUCTS. PARTICULARLY LIKE YOUR POSITIVE ATTITUDE TO RECYCLING AND PRODUCT CONTENTS.”

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Posted 3 months ago

“I have bought several items now from Gruum. I love their products especially their soap, moisturizing hand balm bar and their heat protector spray are very good. I would highly recommend this company.”

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Posted 3 months ago

“All the products,both hair and face are excellent.Orders are always prompt.Highly recommend them.”

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Posted 3 months ago

“These new razors are noticeably inferior to their original model. Mostly this is because I find the precision blade on the back of the "face" model of razor to basically useless now. The shape of the handle is an improvement, but I dislike how light it feels in my hand.”

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Posted 3 months ago

Hi there, Thank you for taking the time to leave such a detailed review — we really appreciate you sharing your honest thoughts. We’re sorry to hear that the new razor hasn’t lived up to your experience with the original model, particularly in terms of the precision blade. Your feedback on both the blade and the weight of the handle is very helpful, as it allows us to pass this on to our product team for review. While we’re pleased to hear you found the handle shape an improvement, we understand that the lighter feel may not suit everyone. If you’d like us to look into this further or discuss alternative options, please don’t hesitate to get in touch with our customer care team — we’d be very happy to help. Thank you again for your feedback. Team grüum

Posted 3 months ago

“Beautiful natural products.... highly recommend”

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Posted 3 months ago

“Many thanks for your email. I was delighted to take up your offer published in the Daily Mail recently. The face cream is very easy to use, not greasy and easy absorbtion. I wrapped the 2nd bottle to give as a Santa present to my daughter. Kind regards, Jk”

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Posted 3 months ago

“Ive found my new go to for everything. I love these products. They smell divine. Fabulous value, last for ages, and ive got more and more and more”

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Posted 3 months ago

“Never received it”

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Posted 3 months ago

Hi Chloe, Thank you for your feedback, we are sorry to hear you haven't received your order. We’ve reached out to you privately to assist with your order and ensure everything is resolved. Warm regards, Andrea – team grüum

Posted 3 months ago

“I love the ethos of this company and the fact that it was founded by four friends. It's use of products that are environmentally friendly definitely encourages me to continue to purchase from them.”

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Posted 3 months ago

“fabulous products! Love it!”

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Posted 3 months ago

“Excellent quality products , excellent deliveries. Unisex products , so happy with Gruum since my first order years ago;)”

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Posted 3 months ago

“Yeah happy with items I got from you, they were delivered in good time. No problems. I’ll be back. Thanks. Donna”

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Posted 3 months ago

“Products good but company will hound you with marketing emails even if you unsubscribe. Ironically the sent me this invite to review after my fourth unsubscribe from all emails!”

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Posted 3 months ago

Hi Mr Bagley, Thank you for your feedback. We’ve reached out to you privately to help resolve the issue with our marketing emails and ensure you no longer receive unwanted messages. Warm regards, Andrea – team grüum

Posted 3 months ago

“Excellent product and great value service. I have used their shampoo bar and you can feel the difference. It feels great that I have received a personal email from one on the founders. I highly recommend them.”

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Posted 3 months ago

“Love all the products I have tried so far and will continue to use.”

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Posted 3 months ago

“I really like the Scandi website feel and the few smooth steps it takes to order items. The products arrive quickly and beautifully, artisanally presented. I particularly like using the activated charcoal face wash.”

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Posted 3 months ago

“Would love if you could make the hair conditioner frothy like the shampoo”

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Posted 3 months ago

Gruum is rated 4.7 based on 25,360 reviews