Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,877 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very much appreciate the wonderful Gruum products. Trying new types of shampoo and conditioner is always a treat and you never disappoint.”

Helpful Report

Posted 3 months ago

Hi Gillian, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“I love Gruum I’m a big fan, love the simple ethical packaging and the products inside. Als they have many offers deals”

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Posted 3 months ago

Hi Lisa, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“Products are great. I love the scents and the moisturiser bars are fantastic. The only thing I would change is the packaging as many products look almost identical, is square bars of a similar colour. Once they are opened it is impossible to tell which is soap, shampoo, conditioner etc. If they had a reusable waxed paper box or something would be great.”

Helpful Report

Posted 3 months ago

Hi Martin, Thank you so much for your review and for your kind words about our products! We're delighted to hear that you're enjoying the scents and that the moisturiser bars have been a hit. We also really appreciate your thoughtful feedback regarding the packaging. Suggestions like yours are incredibly valuable, and we'll be sure to pass them on to our product team for consideration. Thank you again for taking the time to share your experience and for supporting grüum 🧡 Kind regards, Team grüum

Posted 3 months ago

“Fabulous product and a fantastic service I would definitely recommend you to my friends and family❤️👍”

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Posted 3 months ago

Hi Angela, It’s wonderful to hear you’re so happy with the product and the service, and we really appreciate your recommendation to friends and family. That means a lot to us. Thank you for your kind feedback and support ❤️ Warm Regards, Andrea - team grüum

Posted 3 months ago

“The products were very high quality and smell good.”

Helpful Report

Posted 3 months ago

Hi there, It’s lovely to hear you’re enjoying the products and finding them to be high quality with great scents. We really appreciate your feedback. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I am really enjoying the trio of testers I got. Just paid postage. Facial moisturizer is brilliant. Once absorbed no greasy feeling. Glowing skin. Gentle. Body block ace too- hand block working a treat. Found ordering easy and straightforward. I would buy again once my products are finished.”

Helpful Report

Posted 3 months ago

Hi Sean, It’s wonderful to hear you’re enjoying the tester trio and that the facial moisturiser has been such a standout for you. We’re really pleased it leaves your skin feeling glowing and comfortable without any greasiness. It’s also great to hear the body and hand products are working well for you too. We’re glad you found ordering easy and straightforward, and we really appreciate you planning to return once you’ve finished your products. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I started to use the shampoo bars three years ago. Since then I tried other brands that they have shampoo bars but they weren’t that great. My hair looks healthy and my hair lose stops instead I have new hair growing. So I tried the skin care products also amazed with the face serum and the sunscreen 50 which protected my face from the sun perfectly. Lastly I tried the deodorant bar which is also amazing, no bad odours even when I am sweating. Keep the great job and produce more great products.”

Helpful Report

Posted 3 months ago

Hi Styliani, It’s wonderful to hear you’ve been using the shampoo bars for several years and that they’ve made such a positive difference for your hair. We’re especially pleased to hear your hair feels healthier and that you’re noticing new growth as well. It’s also lovely to know you’ve been enjoying the skincare range, particularly the face serum and SPF 50, and that the deodorant bar has been working so effectively for you too. Feedback like this really means a lot to us. Thank you for your kind words and continued support — we’ll definitely keep working on bringing out more great products. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Very pleased with all the products I’ve ordered and will continue to use there products”

Helpful Report

Posted 3 months ago

Hi Marilyn, It’s wonderful to hear you’re very pleased with the products you’ve ordered and that you plan to continue using them. We really appreciate your support and kind feedback. Warm Regards, Andrea - team grüum

Posted 3 months ago

“The best body bar I’ve used in a long time. The face, hand and body moisturiser bars/ after sun have been a life save! Very easy to carry around in your bag on the go also! Perfect for holidays as a packaging is eco-friendly.”

Helpful Report

Posted 3 months ago

Hi there, It’s wonderful to hear how useful grüum products have been for your travels, especially having compact, travel-friendly sizes that pack easily and make things simpler on the go. We’re really pleased the soaps, shampoo bars, and tins have worked so well for you, and it’s great to hear you’re enjoying favourites like the face oil. We’re also glad you’re making the most of our offers — it’s always nice to be able to treat yourself while keeping things affordable. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love all the products from Gruum. I've had beauty product to sprays for the home, so glad I gave them a try.”

Helpful Report

Posted 3 months ago

Hi Christine, It’s wonderful to hear you’re enjoying such a wide range of grüum products, from skincare through to home sprays. We’re really pleased you gave us a try and that it’s all been a positive experience for you. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great company. I hate putting chemicals into and onto my body. I have made my own products in the past for myself,but yeah it's fiddly. So finding Gruum was a god send. Fantastic products and great team. Thanks.1 HAPPY customer”

Helpful Report

Posted 3 months ago

Hi Beverley, It’s wonderful to hear you’ve found grüum such a great fit for what you’re looking for, especially given your preference for avoiding unnecessary chemicals. We’re really pleased the products and team have made things easier for you compared to making your own. Thank you so much for your kind words — we really appreciate your support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Everything I've bought has been amazing. Especially the deodorant - it's the best deodorant I've ever bought and it works wonders lasting all day.”

Helpful Report

Posted 3 months ago

Hi there, It’s wonderful to hear you’ve been enjoying everything you’ve tried and that the deodorant has been such a standout for you. We’re especially pleased it’s lasting well throughout the day and working so effectively for you. Thank you so much for your lovely feedback and support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I looooove this British company with its Scandanavian name/aesthetic. Its eco ethos - sustainability meets responsibility - is a must for a conscious consumer like myself. Most of their products are handmade and manufactured within the UK. Grüum skin products are gentle and hydrating. The candles and room scents smell lovely and linger for hours - even my two little mutts don't mind them. Give them a try.”

Helpful Report

Posted 3 months ago

Hi Simone, It’s wonderful to hear how much you’re enjoying grüum and that our ethos around sustainability and conscious choices really resonates with you. We’re especially pleased you’re enjoying both the skincare and the home fragrance range, and that even your two little mutts are happy with the scents too! Thank you so much for your thoughtful feedback and recommendation — we really appreciate your support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Having used gruum products for over a year now I have to say I am extremely pleased, I actually look forward to shower / baths and general hygiene using Gruum products- always leaving me feeling refreshed and clean and smelling great , from deodorant stick to refreshing face wash to pulse point roller and under eye roller , also I love the room defuser which is truly uplifting . Recommending Gruum is a no brainier and I find it’s reasonably priced and compared to similar products very good value”

Helpful Report

Posted 3 months ago

Hi Samuel, It’s wonderful to hear you’ve been using grüum products for over a year and that they’ve become such an enjoyable part of your daily routine. We’re really pleased they leave you feeling refreshed and that you’re enjoying such a wide range, from skincare through to fragrance and home products. It’s also great to hear you feel they offer good value and that you’d confidently recommend them — that really means a lot to us. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great products well packed. Make interesting and well received presents”

Helpful Report

Posted 3 months ago

Hi there, It’s wonderful to hear you’re enjoying the products and that they’ve made such well-received gifts. We’re also really pleased everything arrived well packed. Thank you for your lovely feedback and support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“The products I ordered are amazing. I purchased a set that contained serum, exfoliating toner and a face wash bar. My skin has never looked better. The serum is easy to apply and sinks in so well. Really happy and I will re purchase”

Helpful Report

Posted 3 months ago

Hi Sarah, It’s wonderful to hear you’re enjoying your skincare set and that the serum, exfoliating toner, and face wash bar are working so well for you. We’re especially pleased your skin is looking better and that the serum is absorbing nicely into your routine. Thank you so much for your lovely feedback — we’re really glad to hear you’ll be repurchasing. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Lovely products ordered on offer for my granddaughters. They love anything like this so it was a joy to buy them. Ordering was simple and easy, even for an 'oldie'!! Items came well packaged, fitted through the letterbox, which meant I didn't have to wait in for delivery, and the smell was wonderful. Non-offer prices are a little too expensive for me but i understand the work put in from an independent and eco-friendly business. I'll keep my eye on future offers...”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you so much for your lovely review! We're delighted to hear that your granddaughters are enjoying their grüum products and that it was such a joy to treat them. Thank you as well for your honest feedback. We appreciate your kind words and support 🧡 Kind regards, Team grüum

Posted 3 months ago

“I love grim products and initially bought them with an offer voucher , stumbling by chance across their facial serums which l love. I have bought my son the summer skin care package with toiletries bag, for his trip to Bali. The great thing is everything has a “Unisex” look to it making it attractive to all. I will buy again . 🙂”

Helpful Report

Posted 3 months ago

Hi Sam, It’s wonderful to hear you discovered grüum through an offer voucher and ended up finding products you really love — especially the facial serums. We’re also really pleased to hear the summer skincare package made a great gift for your son’s trip to Bali, and that you appreciate the unisex design and simplicity of the range. Thank you so much for your kind feedback and support — we’re really glad to hear you’ll be back again 🙂 Warm Regards, Andrea - team grüum

Posted 3 months ago

“Used gruum for a while now, several products l repeat order and often tempted to try something new with their great offers. Easy to use website and prompt delivery.”

Helpful Report

Posted 3 months ago

Hi there, It’s wonderful to hear you’ve been enjoying grüum for a while and that you have some regular favourites you keep coming back to, while also trying new products from time to time. We’re really pleased you find the website easy to use and delivery prompt as well. Thank you so much for your continued support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great natural products. I bought the xmas calendar to try everything. Was well worth the money and I've found my new skincare regime face and body. The candles,waxmelts and roomsprays all smell devine too as does the roll on perfumes. Already repeat ordered some of my fave items. Easy website to navigate, Great packaging and quick delivery. Love the sales and random offers too. Can't fault Gruum !”

Helpful Report

Posted 3 months ago

Hi Lynn, Thank you so much for your positive comments, we’re delighted you’re enjoying our products! We truly appreciate you taking the time to share your thoughts. Warm regards, Mikaela – Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,877 reviews