Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,899 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent products. I have bought a few things. I like getting the deals from my sweatcoins which makes it easier to order. Good deals as well.”

Helpful Report

Posted 3 months ago

Hi Mr Towells, Thank you so much for your continued support – it’s wonderful to hear you’ve been enjoying a few of our products. We’re so pleased you’ve been making the most of the offers too. It’s great to know they make it even easier to treat yourself while enjoying some brilliant deals. Thanks again for sharing your experience with us. Warm regards, Andrea – team grüum

Posted 3 months ago

“The products have made a world of a difference to my skin… I was never really a heavily skincare person however after giving birth to my second child I developed dermatitis which affects my face more specifically around my eyes and on my neck. After using your products for around a month I have seen massive changes to my skin. My dermatitis hasn’t come back since using Gruum which to me is AMAZING!”

Helpful Report

Posted 3 months ago

“Great product and a really easily navigated order system. The products are also good sizes for travelling with and keeping in small bags. Great ethical commitment from this company. Thank You”

Helpful Report

Posted 3 months ago

Hi Loraine, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the products and find our ordering system easy to use. It’s great to know the sizes are convenient for travelling and small bags, and we really appreciate your kind words about grüum’s ethical commitment. Warm regards, Andrea – team grüum

Posted 3 months ago

“Still waiting for my order from January.”

Helpful Report

Posted 3 months ago

Hi K Steins, Thank you for your feedback. We’ve reached out to you privately to help resolve this and will do our best to ensure your order is sorted as quickly as possible. Warm regards, Andrea – team grüum

Posted 3 months ago

“Best bar shampoo I have used by far. Hair feels fantastic and minimal hair loss. Love how my hair feels after washing.”

Helpful Report

Posted 3 months ago

“Really excellent products and last a long time. When I first used their shampoo bar one of my neighbours commented on how soft my hair was.”

Helpful Report

Posted 3 months ago

Hi Jo, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our products and that your hair felt so soft — it’s wonderful that even your neighbour noticed! Warm regards, Andrea – team grüum

Posted 3 months ago

“Each of the grüm products I've tried have been absolute 5*. The packaging is really pretty and eco friendly, which is important to me. I love that the body butters are formed in a bar which warms to your skin's heat and moisturises perfectly. I have really sensitive skin but I've not had a problem with any of the skin care. I have loved all of the skin care I've tried, whether it's room fragrance or skin care. Grüm, you are forward thinking, good for the planet and good for my skin. Thank you 🙏🏼”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying so many grüum products and that the packaging, sustainability, and skin feel are all hitting the mark. It’s fantastic to know our body butters and other skincare items are working well for your sensitive skin too. Your kind words mean a lot to us — we’re so glad grüum can make a positive difference for both you and the planet. Warm regards, Andrea – team grüum

Posted 3 months ago

“Always good products. Good prices. Worth trying.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you so much for your kind feedback! We’re thrilled to hear you enjoy our products and find them good value. Your support means a lot to us. Warm regards, Andrea – team grüum

Posted 3 months ago

“Smells lovely and nourishing for my skin”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind words! We’re delighted to hear you’re enjoying the scent and nourishing feel of the product on your skin. Warm regards, Andrea – team grüum

Posted 3 months ago

“V nice and really works”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback! We’re thrilled to hear you’re enjoying the product and that it’s working well for you. Warm regards, Andrea – team grüum

Posted 3 months ago

“Lovely products, like the fragrances, packaging good.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind words! We’re so pleased to hear you’re enjoying our products and that the fragrances and packaging are to your liking. Warm regards, Andrea – team grüum

Posted 3 months ago

“Everything arrived well packaged in good time. The products she has used are high quality and work well.”

Helpful Report

Posted 3 months ago

Hi Glenn, Thank you for your lovely feedback! We’re so pleased to hear everything arrived safely and on time, and that the products are working well. Your kind words mean a lot to us. Warm regards, Andrea – team grüum

Posted 3 months ago

“The new blade style are cheap substitute to the previous robust blades and no longer fit the old ( better ) quality handles . Please revert back to. Clearly a cost cutting exercise but you will lose custom in the long run”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you for taking the time to share your thoughts. We really appreciate your feedback and understand how important the fit and quality of our blades are to you. I’ve passed your comments on to our product team so they can take them into consideration for future improvements. We’re grateful for your support and hope you continue to enjoy other grüum products. Warm regards, Andrea – team grüum

Posted 3 months ago

“Really very good I recommend”

Helpful Report

Posted 3 months ago

Hi Fatih, Thank you so much for your recommendation! We’re thrilled to hear you’re enjoying our products and really appreciate your support. Warm regards, Andrea – team grüum

Posted 3 months ago

“Easy to order and good delivery times. Realy nice products with great fragrances.”

Helpful Report

Posted 3 months ago

Hi Martyn, Thank you for your kind words! We’re so glad you found ordering easy and enjoyed the delivery, as well as the products and their fragrances. It means a lot to us that you’re enjoying grüum. Warm regards, Andrea – team grüum

Posted 3 months ago

“Environmentally friendly, smells good”

Helpful Report

Posted 3 months ago

Hi Suparna, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the products and that the scents and eco-friendly approach hit the mark. Warm regards, Andrea – team grüum

Posted 3 months ago

“Ordered a couple of items and always been amazing!”

Helpful Report

Posted 3 months ago

Hi Daniel, Thank you so much for your kind words! We’re thrilled to hear you’ve enjoyed your orders and that everything has been amazing. We really appreciate your support and hope you continue to love our products. Warm regards, Andrea – team grüum

Posted 3 months ago

“Lovely products and brilliant customer service”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review! We’re so glad you’re happy with the products and our service — it really means a lot. All the best, grüum team

Posted 3 months ago

“Left my hair looking and feeling beautiful. With the products being natural they work very well with sensitive skin and leave my scalp feeling refreshed. The size of the products are perfect for storing at home and for travel.”

Helpful Report

Posted 3 months ago

So happy your hair is looking and feeling beautiful!! And a refreshed scalp + sensitive-skin friendly? That’s the dream combo 🙌💚. Thanks so much for sharing your experience! 💫 All the best, grüum team

Posted 3 months ago

“Little gift for my wife, she really liked your products, so all around very happy.”

Helpful Report

Posted 3 months ago

That’s so lovely to hear 🥹 We’re so glad your wife loved her little gift, and that you’re both happy! Thank you so much for choosing us! All the best, grüum team

Posted 3 months ago

Gruum is rated 4.7 based on 25,899 reviews