Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,618 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product’s are great for my sensitive skin. Not one item I’ve tried feels harsh.”

Helpful Report

Posted 3 months ago

“Received my order on an offer, very simple packaging which I like, nice textures - enjoying it!”

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Posted 3 months ago

“Ordering easy, delivery was prompt and by post office the products are for gifts so i cannot review them but knowing how trustworthy Gruum are they are bound to be as good as their other items,”

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Posted 3 months ago

“Really helping my dry skin, the best wash and moisturiser combo I have used so far.”

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Posted 3 months ago

“Hi really pleased with the products I received which was a grum face qash and a moisturiser my son suffer quite bad with blackheads since using g the face wash his nose is so smooth really do recommend for anyone qith skin problems and was fairly easy to order thank you”

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Posted 3 months ago

“Great items which my wife loves. The cleanser and moisturiser in great packaging. Looking forward to reviewing the shower items”

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Posted 3 months ago

“I ordered off Gruum as a birthday present for my mum, she uses it all the time and really likes the products!”

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Posted 3 months ago

“It has a good feel and scent but the lotion bottle is too small and not what needs so daily use”

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Posted 3 months ago

“Decent products however after ordering it is nearly impossible to unsubscribe from their mailing lists”

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Posted 3 months ago

Hi there, Thanks for your feedback — we're really pleased to hear you’re happy with the products, but we're sorry to learn you've had trouble unsubscribing from our emails. We’ve just sent you an email so we can get this sorted for you as soon as possible. If you don't see it in your inbox, please check your spam or promotions folder just in case. Thanks again for bringing this to our attention — we’re here to help! Warm regards, Andrea - team grüum

Posted 3 months ago

“Very good for my dry skin :>”

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Posted 3 months ago

“Super easy to order from the website, arrived quickly and I've loved the products. They melt into my skin and the scent is amazing. Also stopped my breakouts which Is amazing as I've been struggling to find a product that helps my skin and keeps it hydrated. 🙂🙂”

Helpful Report

Posted 3 months ago

“I ordered the face wash and moisturiser from gruum and it’s lovely, my face feels refreshed and the moisturiser is really thick (I like this as I have very dry skin so it makes it feel more hydrated)”

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Posted 3 months ago

“Very easy to buy and love there products”

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Posted 3 months ago

“Great variety of lovely products.”

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Posted 3 months ago

“I started using gruum products after seeing an offer on another website. I started using the face sunscreen and after sun face oil - omg the face oil was simply delicious on my skin, i loved the fragrance and the results and barely used anything else on my face all holiday. Ive since tried quite a few of their products (soaps, serums etc.) via different offers and have never been dissapointed. They work, they smell good, dont take up much space and best of all they're affordable.”

Helpful Report

Posted 3 months ago

“Ordering products from Gruum was easy and they all arrived in good time. However, I was a little taken aback by the size of the products - I'm not sure that the photos really gave an accurate sense of this. However, the products themselves are really fantastic and it was great to know that they're eco-friendly too!”

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Posted 3 months ago

“I've tried so many of your products and I love thm all, especially the solid shampoo and the moisturising lotion. Excellent value and recyclable packaging....perfect for me. Thank you all.”

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Posted 3 months ago

“Amazing service Great staff Amazing veriaty of selection of products”

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Posted 3 months ago

“Lovely products, cruelty free and environmentally friendly company. Products last a long time for the price. Smell delicious and great for my skin.”

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Posted 3 months ago

“Worth a go, not sure I’d frequently order as it wasn’t gentle enough for my sensitive skin. The face wash smelt great. The shampoo bar had a nice fragrance but let me down a little as it crumbled too much towards the end. It was a mixed bag to be honest. Service and delivery was fine.”

Helpful Report

Posted 3 months ago

Hi there, Thanks for giving grüum a try and for sharing your honest thoughts — we really appreciate it. We're sorry to hear that some of the products didn’t quite hit the mark for your sensitive skin, though we’re glad the fragrances and service stood out in a positive way. We’re always looking to improve, so your feedback on the shampoo bar and face wash is really helpful. Thank you for your review. Warm regards, Andrea - team gruum

Posted 3 months ago

Gruum is rated 4.7 based on 24,618 reviews