Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,376 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

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Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the scents! And the size if huge!! Highly recommend. I have been obsessed with their soaps foe years. Never disappoints x”

Helpful Report

Posted 4 months ago

“very good products I have pumpkin seed oil, spray and soap. I recommend to all my customers”

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Posted 4 months ago

“Really helped with my Oily skin and acne”

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Posted 4 months ago

“Lovely products”

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Posted 4 months ago

“I've just started using the shampoo bar which is amazing. No more itchy head,hair feels lighter and soft. Have also started useing their serum and have started to get good results from that only after a week of useing.”

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Posted 4 months ago

“It's brilliant. the mcdonalds deal i had was great, and i got such good skincare and sprays for so cheap. i recommend doing more deals, because it certainly was worthwile!!”

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Posted 4 months ago

“I always find it easy to order from the website. I love the home scents range of candles reed diffusers and room sprays. I don’t like using artificial scents so these are great, and the smells are heavenly!”

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Posted 4 months ago

“Didn’t receive parcel.”

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Posted 4 months ago

Hi Laura, Thanks for your review. We are sorry to hear that your order has not reached you. I have sent you a private email so please check your inbox for an email from support@gruum.com and we will get this sorted for you right away. Warm regards Team gruum

Posted 4 months ago

“Alright products, long delivery time, one product was out of stock and was told by a short note in the package that a product had been replaced. Won free through McDonalds but wouldn’t buy personally.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re glad you had the chance to try our products, though we’re sorry to hear about the delay – that’s not the experience we aim to provide. We’ll make sure your comments are passed on to the team for review. If you’d like to discuss this further, please feel free to reach out at support@gruum.com – we’re always happy to help. Warm regards, Team grüum

Posted 4 months ago

“Fantastic products and great service. Originally found company through their promotion with McDonald's Monopoly Game. I won a gift set. Ordered it via the link and everything was fine. Then purchased a shaving set, and another gift set. Cannot fault anything with them!!”

Helpful Report

Posted 4 months ago

“Despite me just getting the McDonald’s free kit I was treated extremely well my kit was with me as quick as possible and due to demand of the kit I was given a email to give me a heads up that it would take a little bit longer due said demand which most companies won’t do”

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Posted 4 months ago

“The bath butter was fantastic”

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Posted 4 months ago

“Easy to order, love the natural products ( I have coloured hair and have switched to the shampoo bars as they are more gentle on my coloured hair). Would recommend.”

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Posted 4 months ago

“i really like the candles from gruum they last for ages and you dont get any waste down the sides and they smell so good”

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Posted 4 months ago

“My order arrived quickly and well packaged, without being over packaged. I was impressed with the products I received. I love the fact that's its a company started by friends. I have been using the Pumpkin Seed Oil everyday, and my skin looks clearer.”

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Posted 4 months ago

“Absolutely impressed by the nourishing face oil. My skin feels so hydrated and fresh when I use it. It looks smooth and clear from the first use. I first gruum through an offer (Mcies Monopoly win and was a 3 full sized products) and now I've placed an order for 10 more products including the Christmas Advent Calendar- which I'm so excited about. I can not wait to use these products as part of my daily routine.”

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Posted 4 months ago

“Not worth the price it reckons it is, £42 quid and the box was no bigger than my hand.”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback. Our products are designed to be highly concentrated and packed with quality ingredients, so a little goes a long way despite their compact size. We aim to offer great value through performance and sustainability. If you’d like to chat more or have any questions, please feel free to reach out at support@gruum.com – we’re always happy to help. Warm regards, Team grüum

Posted 4 months ago

“Im really happy with the order I made but I made 2 orders and only got 1”

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Posted 4 months ago

“I love the product and quick delivery. Natural and good scenting. Just hoping the words on the stickers could be enlarged. It’s tiny and hardly readable. Or you might consider to append a QR code for people to access the instructions/info online.”

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Posted 4 months ago

“Excellent products and customer service”

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Posted 4 months ago

Gruum is rated 4.7 based on 25,376 reviews