Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,898 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the perfume too strong for my individual taste”

Helpful Report

Posted 4 months ago

Hi there, thanks for sharing your feedback. We completely understand that fragrance is a really personal thing, and we appreciate you taking the time to let us know how you found it. Warm regards, Mikaela – Team grüum

Posted 4 months ago

“Absolutely love the natural products I have ordered ,love this company !! Thank you for easy ordering and trouble free delivery !”

Helpful Report

Posted 4 months ago

Thanks so much! Really happy to hear you’re loving the products and that everything’s been smooth from order to delivery 💛 Ana grüum Team x

Posted 4 months ago

“It is very rare to find quality and low cost working together though that’s what you’ll get with Gruum products. With Gruum you’ll get more than you paid for, truly refreshing! Love their products.”

Helpful Report

Posted 4 months ago

Thanks so much Victoria, this means a lot! Really glad you’re enjoying the quality and value 💛 Ana grüum Team x

Posted 4 months ago

“I always liked UVA50 Face Suncream. It's the second year I use it, it doesn't block pores, it is non-greasy, reasonably priced and protects my skin. I find it easy to re-apply during the day.”

Helpful Report

Posted 4 months ago

Love hearing this, thanks so much for coming back to it for a second year! Really glad it’s keeping your skin protected, comfy, and easy to reapply ✨ Ana grüum Team x

Posted 4 months ago

“Excellent affordable quality products that I feel safe using on my body. They help me to feel grounded calm and with good conscious that I'm not impacting the environment in a negative way through my skin care regime. The products really work and they smell amazing.”

Helpful Report

Posted 4 months ago

Hi Abigail, Thank you for your thoughtful review—we’re delighted the products are making such a positive difference for you! Warm regards, Mikaela Team grüum

Posted 4 months ago

“Fabulous products natural as possible.Less nasties going into our bodies through our skin. Fresh clean feeling after using Gruum thank you.”

Helpful Report

Posted 4 months ago

Hi Stacey, Thank you for your lovely feedback—we’re so pleased you’re enjoying that fresh, clean feeling! Warm regards, Mikaela Team grüum

Posted 4 months ago

“I received your order, nice and prompt, with no issues on ordering. Unfortunately, for me personally the products were not to my taste or like. They didn't smell very nice, the perfume wasn't for me, the lip balm is a white finish and I didn't really get the idea of using the aftersun soap bar. I thought it would have been best used wet, but then realised after reading it again ,it had to be on dry skin. It was ok. I have yet to try the SPF 30 face cream. I am giving you my honest opinion, which I know you will appreciate, whether good or bad. I would have preferred nicer smelling products! I wish you all the best for the future in your products.”

Helpful Report

Posted 4 months ago

Hi Tina, thank you for taking the time to share such honest feedback with us. We’re really sorry to hear the products weren’t quite right for you, but we truly appreciate you giving them a try and sharing your thoughts so openly. Feedback like this is really valuable and helps us continue to improve. Warm regards, Mikaela – Team grüum

Posted 4 months ago

“I REALLY support what Gruum represent: less packaging, quality ingredients and less nasties. I find products smell good and brilliant for travelling. A company that I can really get behind! Well done!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your support—it really means a lot to us! Warm regards, Mikaela Team grüum

Posted 4 months ago

“Lovely products, fab smell”

Helpful Report

Posted 4 months ago

Thanks for taking the time to leave a review Julie! We are so pleased to hear you are enjoying your products! Warm regards, Mikaela – Team grüum

Posted 4 months ago

“I have purchased many various type of items from Grüum and have not been disappointed. Products are great.I like that the packaging is compact and environmentally friendly.”

Helpful Report

Posted 4 months ago

Hi Lorraine, Thank you for your continued support—we’re so glad you’ve been happy with your purchases! Warm regards, Mikaela Team grüum

Posted 4 months ago

“Good quality products and bought when on promotion so very good value. Packaging very secure. New to this Brand, but will definitely order from them again.”

Helpful Report

Posted 4 months ago

Hi JL Moore, Thank you for your kind review—we’re so pleased you had a great experience with us! Warm regards, Mikaela Team grüum

Posted 4 months ago

“Do far with what ive tried nice products. Nice to move away from plastics and to vegan options”

Helpful Report

Posted 4 months ago

Hi Sara, Thank you for your feedback—we’re glad you’re enjoying the products and making the switch! Warm regards, Mikaela

Posted 4 months ago

“Love the shampoo and condition bars, i also use the face wash and serum. Only thing I'd say is it'd be a lot easier to tell shampoo, conditioner and shower gel bars apart if there was a slight colour difference in them! Quality is spot on though.”

Helpful Report

Posted 4 months ago

Hi Jenny, Thank you so much for the lovely 5-star review! We’re thrilled you’re loving the shampoo and conditioner bars, as well as the face wash and serum. Your suggestion about adding a colour distinction to the bars is noted, and we’ll pass it along to the team. We appreciate your support and look forward to serving you again soon. Warm regards, Team Grüum

Posted 4 months ago

“I love Gruum products, the soaps are lovely with a variety of types and lovely fragrances. They last a long time and feel more skin friendly than shop bought soap. I also love the room diffuser, it lasts for ages and gives off a wonderful aroma but not overpowering. My orders have always been problem free and arrived on time, I'll definitely be ordering again in the future.”

Helpful Report

Posted 4 months ago

Hi Nicola, Thank you so much for the wonderful 5-star review! We’re thrilled you’re enjoying Gruum soaps and fragrances, and that the room diffuser and order experience have been so positive. We appreciate your support and look forward to serving you again soon. Warm regards, team grüum

Posted 4 months ago

“Some of the product is good but the face mask is like clay rubber”

Helpful Report

Posted 4 months ago

Hi Abi, Thank you for your feedback. We’re glad to hear you’ve enjoyed some of our products, though we’re sorry the face mask texture didn’t meet your expectations. We understand that not every product is for everyone, and we really appreciate you taking the time to share your experience. Kind regards, team grüum

Posted 4 months ago

“Nice and lovely products. Smell is very nice. Also perfect delivery.”

Helpful Report

Posted 4 months ago

Hi Augustin, Thank you so much for the lovely 5-star review! We’re thrilled you enjoyed the products, the scent, and the delivery. We really appreciate your feedback and hope to see you again soon. Warm regards, team grüum

Posted 4 months ago

“I love Gruum products, I have tried out lots of items now. Their skincare is lovely, I love the skal facial serum, I use it everyday on my 50 year old skin and I swear it has improved the texture and look of my skin on my face. It works well under my skin cream, doesn't cause pilling or anything. I'd highly recommend this and I love the dropper with the bottle, it makes it easy to get the right amount without waste. I also re purchased the room sprays which I adore! They're they only room sprays I've found that actually get rid of unwanted smells. They also don't have that horrible chemical smell that usual air fresheners have that make me sneeze and wheeze! They leave a beautiful lingering scent, a bit like aromatherapy oils, I absolutely love them. One thing I'd like to suggest is that I would like room spray re fills for my glass bottles instead of having to buy new bottles each time, also that would be better for the environment. I'd highly recommend these room sprays and will definitely purchase again.”

Helpful Report

Posted 4 months ago

Hi Alexandra, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the skal Facial Serum and that it’s working so well for your skin. We’re also really pleased you love our room sprays and that they’ve made such a difference in your home. Thank you for your great suggestion regarding refills for the glass bottles – we really appreciate this and will pass it on to our team for consideration. Kind regards, team grüum

Posted 4 months ago

“I have the roll on fragrance Scandinavian Spring, it's fresh, flowery clean scent which doesn't assault your nostrils, subtle but long lasting, would highly recommend!”

Helpful Report

Posted 4 months ago

Hi Jane, It’s wonderful to hear you’re enjoying the doft Roll-on Fragrance – Scandinavian Spring and that you love its fresh, floral and subtle character. We’re really pleased it feels just right for you and that it’s become a fragrance you’d happily recommend. Warm Regards, team grüum

Posted 4 months ago

“I am very pleased with all the products from you, keep doing this great job!”

Helpful Report

Posted 4 months ago

Hi Dagmar, It’s wonderful to hear you’re enjoying all your grüum products. We’re really pleased everything has been working well for you and that you’re happy with your experience. Thank you for your kind words and support — it means a lot to the team. Warm Regards, Andrea - team grüum

Posted 4 months ago

“Tried this new product, the hair soap is amazing great for Dry hair as it makes your hair really soft . The facial bar was great too and great for sensitive skin as my girls loved the products too”

Helpful Report

Posted 4 months ago

Hi Jenna, It’s lovely to hear you’re enjoying the new products and that the hair soap is leaving your hair feeling soft and well cared for, especially with dry hair. We’re also really pleased the facial bar has been a good match for sensitive skin and that your girls have been enjoying them too. Warm Regards, Andrea - team grüum

Posted 4 months ago

Gruum is rated 4.7 based on 26,898 reviews