Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,376 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and service”

Helpful Report

Posted 4 months ago

“i’ve supported gruum for a while now, starting with their lavender range when it first released. the products smell and feel amazing and are fairly priced for their quality. would definetly recommend:)”

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Posted 4 months ago

“Very easy to order. Had two orders, when one was lost in the mail, the lovely team were more than happy to resend and that one arrived safely too. Highly recommended.”

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Posted 4 months ago

“Quality products that have really made the difference in my skin. Will definitely be buying again and would highly recommend to others.”

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Posted 4 months ago

“Great soaps with great smells. I also found delivery to be speedy.”

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Posted 4 months ago

“love these products, i am still struggling to find the correct face skin treatment, the pair oil is Faboulous for most of my face, but parts of it not so much. Age is a factor in my skin but i am contuniuing to try the products to find the best results. Testers would be nice. Free gifts i have had in the past when ordering havent been great items though! which was a little dissapointing, but it was free so i didnt lose anything. i have many products ready for little xmas gifts for people.”

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Posted 4 months ago

“I've used gruum for a while and love it. Both shampoo and conditioner are as good as any I've ever known. But the real joy for me is not juggling horrible plastic bottles. Also it does go such a long way! One bar lasts ages- sorry gruum but it's true!”

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Posted 4 months ago

“HI all, i Initally got some free products from a Mc Donalds Monopoly win, after using the products there fantastic, i have purchased more since then, my wife loves the facial serums and my daughter the lip balms, Our son has ADHD and really loves the calming spray. great products and service.”

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Posted 4 months ago

“Beautiful products. I ordered a couple of soy wax candles among other items and they smell great without being overpowering. Fantastic customer service too. I am one very happy customer.”

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Posted 4 months ago

“I tried the new mineral deodorants, Tropical Bliss and Coastal Fresh, and they are the best deodorants I have ever used. They come in a card box and are solid, no liquid, but easy to apply and they last all day, no matter how long your day is! The Tropical Bliss scent is bubble-gummy but I didn’t find that the Coastal Fresh really had much of a scent, and didn’t try the Linen one, but there is a nice choice. I’ve used grim products before, very easy to deal with and good products.”

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Posted 4 months ago

“Lovely items. Nicely packaged for easy Christmas wrapping!”

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Posted 4 months ago

“Good looking products and feel friendly products. Good to have small size too.”

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Posted 4 months ago

“Great products fabulous fragrances and cost effective.Will definitely buy more products Cruelty free and renewal way of reusing items that are mass produced.”

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Posted 4 months ago

“I wouldn’t know because my order still hasn’t come and I ordered back in October? Can someone help me on this please”

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Posted 4 months ago

Hi Alisha, Thanks for your review. Sorry to hear that your order has not arrived. I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com. Warm regards Team gruum

Posted 4 months ago

“The order never reached me!! You took money for the product, the shipment, it was not delivered, I also won in mac donald paid the shipment and nothing came as for me stealing people !!! thieves!!!”

Helpful Report

Posted 4 months ago

Hi Adrian, Thanks for your review. We are sorry to hear that your order did not reach you. This is not what we want for our customers and given the opportunity we will always do our best to make things right. I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com. Warm regards Mikaela

Posted 4 months ago

“Products are extremely high quality and well worth the price my girlfriend loved this as a birthday gift customer care and service is outstanding”

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Posted 4 months ago

“it was very easy to order on the site but i brought the prouducts for a christmas present but for the £45 the prouducts are way too small for the prix and would be used within a month.”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback. Our products are designed to be highly concentrated and packed with quality ingredients, so a little goes a long way despite their compact size. We aim to offer great value through performance and sustainability, and we’re sorry to hear this wasn’t what you expected. If you have any questions, please feel free to reach out at support@gruum.com – we’re always happy to help. Warm regards, Team grüum

Posted 4 months ago

“Hand balm has a lovely smell”

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Posted 4 months ago

“Loved the face wash it was amazing , clean simple and smelt great”

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Posted 4 months ago

“Delivery was relatively fast, the products were surprisingly good. especially the shampoo bar. Really happy with what Ive got”

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Posted 4 months ago

Gruum is rated 4.7 based on 25,376 reviews