Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,337 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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319

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great range of environmentally friendly, sustainable, uk made products. love the shampoo and conditioner range and quality. i haven't used plastic bottled products for over three years now. keep up the good work.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear you love our shampoo and conditioner range and appreciate our environmentally friendly, sustainable, UK-made approach. It’s amazing to hear you’ve been avoiding plastic bottles for over three years – your support means the world to us. Warm Regards, Alex Team grüum

Posted 1 month ago

“Very nice .”

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Posted 1 month ago

Hi Michael, Thank you for your review! We’re glad to hear you’re enjoying your Gruum products – your support means a lot to us. Warm Regards, Alex Team grüum

Posted 1 month ago

“Beautiful candles that burn evenly,smell heavenly.”

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Posted 1 month ago

Hi Theresa, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the candles and that they burn evenly while smelling heavenly – your kind words really make our day. Warm Regards, Alex Team grüum

Posted 1 month ago

“The customer support is fantastic.”

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Posted 1 month ago

Hi Geraldine, Thank you for your wonderful feedback! We’re so glad to hear that our customer support has made a positive impression – it’s always our goal to make your experience smooth and enjoyable. Warm Regards, Alex Team grüum

Posted 1 month ago

“Great natural products, smell great and work well, love the ethos of the creators.”

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Posted 1 month ago

Hi Angela, Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying our natural products and that the scents and results are hitting the mark. It means a lot that our ethos resonates with you too – your support really makes what we do so worthwhile! Warm Regards, Alex Team grüum

Posted 1 month ago

“I purchased the face wash and the lip oil. Both products are great quality. The face wash smells wonderful and gently cleanses with natural ingredients which is perfect for my sensitive skin. I would highly recommend Gruum products for their quality ingredients and good pricing.”

Helpful Report

Posted 1 month ago

Hi Vanessa, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the face wash and lip oil. It’s wonderful to know the face wash smells great and works gently on your sensitive skin, and that our products’ quality and pricing hit the mark for you. Your recommendation means a lot to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“the website was pretty easy to navigate and the products are amazing. the deals they offer really are amazing for the price i recently ordered my friends birthday presents on a budget and found that i could get all of them for cheap. often with brands being this cheap they arent that amzing for your skin but i have had nothing nothing short of a great experience. the shipping was fast and not to bad a price. i will be ordering again from grüum definetly and hope others enjoy it as much as i did.”

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Posted 1 month ago

Hi Nicola, Thanks so much for your lovely review! We are so pleased to hear that you have had a great overall experience from ordering to delivery and you are enjoying the products! This has made our day! Thanks again for choosing us. Warm regards Mikaela-Team grüum

Posted 1 month ago

“I learned about Gruum from a promotion through my Railcard. I was attracted to the free introductory offer although I had to pay postage and purchase an item. I choose the hair conditioner bar because I travel abroad regularly with just cabin allowance. It was on offer at £8. I am so impressed with the conditioner. It takes a little more time to lather up but worth it. My hair is really well conditioned. At home, going to swim pool, my bag is lighter, carrying this small bar. I am about to order a few more for gifts.”

Helpful Report

Posted 1 month ago

Hi Susan, Thank you so much for your lovely review! We’re delighted to hear that the hair conditioner bar has been such a great fit for your travel needs and that it’s leaving your hair really well conditioned. It’s wonderful to know that it’s making your bag lighter for swimming and trips abroad, and how lovely that you’re planning to order a few more as gifts — we hope your friends enjoy them as much as you do! Warm Regards, Andrea – team grüum

Posted 1 month ago

“There are so many products that it takes a while to test them out and find out which ones are your favourites but once you do, I think you will be hooked. My current favourites are the melting sleep butter and hydrating balm. They weigh almost nothing and are fantastic for the gym and weekends away.”

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Posted 1 month ago

Hi Alison, Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying exploring our range and have found your favourites with the Melting Sleep Butter and Hydrating Balm. It’s wonderful to know they’re so light and perfect for the gym or weekends away — exactly the kind of convenient, effective products we love creating! Warm Regards, Andrea – team grüum

Posted 1 month ago

“I’ve been using Gruum products for a few years. I love the shampoo & conditioner bars. There’re ideal if you like to travel light. I recently bought the sleep gift sets for friends who are now fans too. My husband and son also love the men’s range.”

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Posted 1 month ago

Hi Elizabeth, Thank you so much for your wonderful review! We’re delighted to hear that you’ve been enjoying our products for a few years and that the shampoo and conditioner bars are perfect for travelling light. It’s fantastic to know your friends are now fans too, and that your husband and son are enjoying the men’s range — we love hearing when the whole family can enjoy our products! Warm Regards, Andrea – team grüum

Posted 1 month ago

“Enjoying the shaving gel and balm....off cuts of soap great. Slightly disappointed with the quality of the razor and blades.... Initial razor blades, not giving a smooth shave, second batch much better.. Overall nice products and good service”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your thoughts with us. We’re delighted to hear you’re enjoying the shaving gel, balm, and soap off-cuts, and that our service has met your expectations. We appreciate your feedback regarding the razor and blades. It’s great to hear that the second batch worked much better and that overall you’re happy with the products. Your comments help us continue to improve and provide the best experience possible. Warm Regards, Andrea – team grüum

Posted 1 month ago

“I love Gruum products. The room fragrances smell divine and all products are planet friendly. They do amazing special offers saving ££!”

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Posted 1 month ago

Hi Carol, Thank you so much for your lovely feedback! We’re thrilled to hear you’re enjoying our products and that the room fragrances bring such a wonderful scent to your home. It’s also great to know our planet-friendly approach and special offers are appreciated — your support really means a lot to us! Warm Regards, Andrea – team grüum

Posted 1 month ago

“Handsdown one of the best companies I have come across in a long time! Affordable, clean, high quality I love them - the moisturising cream with SPF 50 is especially outstanding. Highly reccomended!”

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Posted 1 month ago

Hi Emma, Thank you so much for your amazing review! We’re absolutely thrilled to hear you’re enjoying our products and that the moisturising cream with SPF 50 is standing out for you. It means a lot to know our efforts to create clean, high-quality, and affordable products are making a difference. Your recommendation truly brightens our day! Warm Regards, Andrea – team grüum

Posted 1 month ago

“Products are of great quality!! Good price and smell great 😄 Highly recommend if you have sensitive skin or eczema; I have both and the products work amazing on my skin.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely feedback! We’re thrilled to hear you’re enjoying the quality, scent and value of our products. It’s especially wonderful to know they work so well for your sensitive skin and eczema — creating gentle, effective formulas is something we care deeply about. Your recommendation means a lot to us! Warm Regards, Andrea – team grüum

Posted 1 month ago

“Excellent company and customer service. Using the heat protectant spray which has been great, look forward to trying out more products. I love the range of products gruum has!”

Helpful Report

Posted 1 month ago

Hi Janaki, Thank you so much for your lovely feedback. We’re thrilled to hear you’ve had such a positive experience with us and that you’re enjoying the heat protectant spray — it’s wonderful to know it’s been working so well for you. We’re so pleased you love the range too. We can’t wait for you to try even more of our products and discover some new favourites along the way! Warm Regards, Andrea – team grüum

Posted 1 month ago

“Very good products. Site access good and easy to order”

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Posted 1 month ago

Hi Mr McAllin, Thank you so much for your kind words. We’re delighted to hear you’re enjoying the products and that you found the website easy to use and straightforward to order from — that’s exactly the experience we aim to provide. We really appreciate you taking the time to share your feedback and hope you continue to enjoy everything you’ve chosen. Warm Regards, Andrea – team grüum

Posted 1 month ago

“I have never had a problem with anything I have purchased or the delivery . No no”

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Posted 1 month ago

Hi there, Thank you so much for your kind words! We’re thrilled to hear that your purchases and deliveries have always been smooth. Your support truly means a lot to us. Warm Regards, Andrea – team grüum

Posted 1 month ago

“Love these products and have bought for self and gifts for others. Great quality, eco packaging and great service. It's great to know the products are made with pure ingredients. Would recommend.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the products for yourself and as gifts, and that the quality, eco packaging, and pure ingredients are standing out for you 😊 It means a lot to know you’d recommend us — thank you again for taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I really like the products”

Helpful Report

Posted 1 month ago

Hi Annette, Thank you so much for your kind words! We’re delighted to hear you’re enjoying the products! We really appreciate you taking the time to share your thoughts. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I really like the SPF cream, people ask me what I have on my face it looks shiny and healthy. However the packaging could do with some rethinking because after a while the bottle split at the corner and the product was leaking”

Helpful Report

Posted 1 month ago

Thank you so much for your feedback, we’re really glad to hear you’re enjoying the SPF cream and that it leaves your skin looking healthy and radiant! Your comments are really valuable, and we’ll be sure to pass them on to our product team for future improvements. Thank you again for sharing your experience, it really helps us make our products better. All the best, grüum team

Posted 1 month ago

Gruum is rated 4.7 based on 25,337 reviews