Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,604 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, good quality. I would only like different colours of tins to be available in shop.”

Helpful Report

Posted 1 month ago

“Lovely pure high quality products. Delivered quickly and safely packaged”

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Posted 1 month ago

“I’ve used the shampoo/body wash bars as well as the candles/wax melts. I love the products and fragrances. The fragrance from the candles/wax melts travels around the whole house and the bars don’t upset my sensitive skin or cause my eczema to flair up. In addition to the environmentally friendly aspect, I also love the sustainability of the products which last really well.”

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Posted 1 month ago

“Love the SPF! Doesn't agrovate my acne-prone skin and leaves my skin feeling super hydrated and glowy.”

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Posted 1 month ago

“I have ordered shampoo abd condition they last longer the bought shampoo and condioner and recently I tried the mystery bundle which was great with many products. I would recommend tgen”

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Posted 1 month ago

“This was supposed to be a free gift with my order i believe but it never actually arrived”

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Posted 1 month ago

Hi there, Thank you for your feedback, I'm sorry to hear that. Our team has reached out to you privately to make this right and ensure you receive your order. Warm regards, Andrea – team grüum

Posted 1 month ago

“Very good and money worth products……”

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Posted 1 month ago

“Really great products! Kind for your skin and the environment! High quality packaging, so far my skin care has been in very cute glass packaging.”

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Posted 1 month ago

“Excellent quality products with a amazing ethical value”

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Posted 1 month ago

“I have used several different products over the past couple of years and I have never been disappointed with any of them.”

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Posted 1 month ago

“Gruum products worked very well for me and I love that the packaging is economical friendly. My favourites have been the shaving kit as nothing I've used has ever worked so well.”

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Posted 1 month ago

“Brilliant company selling lovely products.”

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Posted 1 month ago

“Easy navigation on site orders via postage quickly sent brilliant will use again. Thank you”

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Posted 1 month ago

“Ive been using the products for about a year, after finding them when I received a free sleep kit bundle. Wow the product are amazing. Everything is natural. I have sensitive skin and up to now all products ive used have been great for my hair and skin. The always have some very good offers off, evan though irs all affordable anyway”

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Posted 1 month ago

“Love the haircare and relaxation products from here, very soothing scents but not overpowering and best of all doesnt break me out or make my skin feel too heavy.”

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Posted 1 month ago

“Loved the products, my skin felt amazing after it. I actually won some products from them but will actually be buying more as I love them so much.”

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Posted 1 month ago

“I tried one of grumps taster sets with a little roll on perfume, face oil and lip oil. I found the packaging very thougtful (all recyclable) and the perfume was nice. I did not like the lip oil much but I think that's just me. I probably buy the perfume roll-on again.”

Helpful Report

Posted 1 month ago

“The ordering process was easy, not something i would have normally tried but got a promotional code and though i would give it a try. the delivery was speedy. the products i recieved where nice not to fregrent, easy to use and and nice on my skin that is combination skin that can change daily but these products dont irritate it or make it to greesy. will be purchasing again when i run out. My only negative is that the packaging the soap bars come in once you use the soap a few times the boxes become become soggy and start to fall appart, need to bet a soap box for storage other than that great products.”

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Posted 1 month ago

“Great quality products especially the face oils love!”

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Posted 1 month ago

“Especially enjoy their facial serum and face oil.”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,604 reviews