Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,848 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gruum products are excellent quality. The scents from their products last and last. An added bonus is that everything is completely sustainable. Thank you Gruum for an excellent service.”

Helpful Report

Posted 1 month ago

“The products that i have used so far are good.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your feedback! We’re really pleased to hear you’ve been enjoying the products you’ve tried so far. It’s always lovely to know they’re working well for you. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Good range of products and love the ethics”

Helpful Report

Posted 1 month ago

“Saw an offer on Martin Lewis site & decided to buy. Never bought from Gurum before but offer was good so decided to buy. Very easy to place order & very pleased with product.it was candle set. Thought I might give as a present but may keep it for myself.”

Helpful Report

Posted 1 month ago

“These products were great and it felt a delight to use them.”

Helpful Report

Posted 1 month ago

“Fantastic natural safe skincare and home fragrances. No nasties. Perfect travel sizes. Fantastic value. There's nothing I don't love about Gruum.”

Helpful Report

Posted 1 month ago

“I loved the products. Specially the body and hand moisture bar. The face bar felt a little too oily then creamy for face. Otherwise, natural products. So it feels safe and satisfying.”

Helpful Report

Posted 1 month ago

“Excellent environmentally friendly products. Would definitely recommend roller perfumes and skin care bars which are products I have used.”

Helpful Report

Posted 1 month ago

“Lovely product that smells amazing. I bought bars for hands , face and body. No messy lotion all in soap form just rub between hot hands to melt it. It's great”

Helpful Report

Posted 1 month ago

“Nice products, have seen much improvement since have started using gruum skincare products. Prompt delivery.”

Helpful Report

Posted 1 month ago

“I got a special offer from Martin Lewis money-saving app. Easy to order & it arrived quickly & well packaged. The scents are lovely but I've found that 1 of the room spray fragrances leaks when you spray it. The top is secure & the other bottle doesn't leak so just an unfortunate error. Due to the cost, I could only order when they have a special offer or a sale.”

Helpful Report

Posted 1 month ago

Hi Paula, Thank you for your feedback and for taking the time to share your experience. We’re really pleased to hear your order arrived quickly and well packaged, and that you’re enjoying the scents overall. We’re sorry to hear that one of the room sprays is leaking when used — that’s certainly not what we’d expect, especially as the top is secure and the other bottle is working as it should. If you haven’t already, please do reach out to us so we can look into this and help resolve it for you. Kind regards, grüum team

Posted 1 month ago

“Can't comment on the products as they are gifts but the website was easy to navigate, prices were excellent will definitely try some of their products for myself”

Helpful Report

Posted 1 month ago

Thanks Mandy! We’re glad the site was easy to navigate and that you found our prices appealing. We’d love to hear which products you choose to try next. Kind regards, grüum team

Posted 1 month ago

“All good thanks 🙏”

Helpful Report

Posted 1 month ago

Hi Alan, Thanks so much for your kind note. Delighted to hear you’re happy with Gruum. If you need anything, we’re here. Kind regards, grüum team

Posted 1 month ago

“Hi, including myself ,you've made three people happy. Your products are top class especially the diffuser(s),I purchased your items for two persons that enjoy the ambience of scented candles and 'other smellies'. Hopefully your business will blossom and grow from strength to strength your products and follow-up are to be commended,I wish you and the others good luck and prosperity. The recipients of your products have been given your contact details . Thank-you again.”

Helpful Report

Posted 1 month ago

Hi Graham, Thank you so much for your wonderful words. We’re thrilled to hear the diffusers have brought such a pleasant ambience and that you and your recipients are enjoying them. Wishing your circle continued happiness and prosperity as well. Kind regards, grüum team

Posted 1 month ago

“Brilliant products and smell amazing! Great value for money.”

Helpful Report

Posted 1 month ago

Thanks so much, Janet! We’re thrilled you love the products and the smell ;) Kind regards, grüum team

Posted 1 month ago

“Ordering was very easy and the products arrived promptly. The only reason I have given a 3 stars is that I don't find the product easy to apply”

Helpful Report

Posted 1 month ago

Hi Nicolette, Thank you for taking the time to leave feedback and for highlighting the smooth ordering and delivery experience. We’re not quite sure which product you’re referring to however if you would like to get in touch with us at support@gruum.com and let us know, our team will be happy to offer guidance or look at a suitable next step for you. Warm regards Mikaela-Team grüum

Posted 1 month ago

“I love the products thankyou so much”

Helpful Report

Posted 1 month ago

“Cheers..the missus really enjoys...so handy especially when traveling...great variety also..”

Helpful Report

Posted 1 month ago

Thanks so much, Brian! We’re really glad the missus is enjoying Gruum. We appreciate your lovely feedback. Kind regards, grüum team

Posted 1 month ago

“Really love the smell of your melts & also the room sprays oh & your candles. The smell is not over powering. I would definitely recommend Gruum.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much! We’re thrilled you love the room freshener and candlle. We really appreciate your support. Kind regards, grüum team

Posted 1 month ago

“Excellent products..The room freshener and candle smell gorgeous”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much! We’re thrilled you love the room freshener and candlle. We really appreciate your support. Kind regards, grüum team

Posted 1 month ago

Gruum is rated 4.7 based on 25,848 reviews