Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,843 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! I love your company, your products and what you stand for. Everything I’ve tried so far has been wonderful- my favourite has to be the magnesium sleep balm, which has completely transformed the quality of my sleep! I’ve just signed up to your discovery club and received my first box recently- wow! Incredible value and such a wonderful treat. Lots of lovely products to try. The nourishing face oil is gorgeous! My husband is a big fan of your hair and beard bar and the exfoliating face wash which we have on subscription too. The quality of your products is fantastic, and the value is wonderful.”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you so much for such a wonderful message! We’re absolutely delighted to hear how much you’re enjoying the magnesium sleep balm and that it’s made such a difference to your sleep – that’s exactly what we love to hear. It’s also fantastic to know you’re enjoying your Discovery Club box and finding so many new favourites, including the nourishing face oil. We’re especially pleased to hear your husband is getting on so well with the hair and beard bar and exfoliating face wash too – it’s lovely to know the whole household is getting use out of the range. Your kind words about the quality and value truly mean a lot to us, and we’re so grateful for your continued support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“This brand is really trustworthy and has a great variety of skincare and wellness products. Every time I have ordered something, everything has been packaged with care and looks professional. I recommend their suncream as it's 50+, as well as being in a nifty bottle for your bag; also I really like their 'Scandanavian Spring' roll-on perfume as it fits perfectly in my purse and the smell is so lovely (both floral and fresh) and lasts for a while. I recently bought their clay face masks (the acne green one) and I have found it's great value for money for the amount you get (multiple uses) and I love the fact that all their packaging is recyclable (one main reason why I continually come back to this brand). It seems like the founders really care what the consumers think and whilst I still get the odd promotional email, they still feel personal and not annoying. I also love the fact they offer occasional promotional deals where you can get a mystery gift/extra product/discount.”

Helpful Report

Posted 1 month ago

Hi Zoe, Thank you so much for such a thoughtful and detailed review – we really appreciate you taking the time to share your experience! We’re delighted to hear you’re enjoying such a wide range of products, from the SPF 50 suncream and Scandinavian Spring roll-on to the clay face mask. It’s wonderful to know they’ve all become useful, travel-friendly staples in your routine, and that you’re getting great value from them too. It also means a lot to hear your kind words about our packaging, promotions, and approach to communication. We really do aim to keep things considered, useful, and personal, so it’s lovely to know that comes across. Your continued support truly means a great deal to us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Gruum is a very good company . I like the natural ingredients in the sleep roll on to help to relax me for sleep & the sleep mist is wonderful too & has a lovely smell. I found Gruum site very easy to use.”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you so much for your lovely feedback! We’re really pleased to hear you’re enjoying the natural ingredients in both the sleep roll-on and sleep mist, and that they’ve become part of your relaxing bedtime routine. It’s also great to know you found our site easy to use and had a smooth experience ordering. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Simon and his team have made some lovely products. I slept like a log with the Magnesium balm and took the satin pillow on an aeroplane and felt very snug. Thank you.”

Helpful Report

Posted 1 month ago

Hi Genevieve, Thank you so much for sharing your lovely experience! We’re really pleased to hear you’re enjoying the magnesium balm and that it’s helped you unwind so well at night. It’s also wonderful to know the satin pillow made your journey feel that bit more comfortable and snug while travelling. We’ll be sure to pass your kind words on to the team too – they’ll really appreciate it. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Products are excellent. Bar shampoo is the best one can get”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you so much for your great feedback! We’re really pleased to hear you’re enjoying the products and that the shampoo bar has been such a standout for you. It’s wonderful to know it’s working so well in your routine. Warm Regards, Andrea - team grüum

Posted 1 month ago

“The product was delivered on time and in nice packaging. I believe the product to be of good quality, I just have not been able to use it. I have sensitive skin and I usually just use water and olive oil but thought I would give gruum a try as it was natural.”

Helpful Report

Posted 1 month ago

Hi Nancy, Thank you so much for taking the time to share your experience with us. We’re really pleased to hear that your order arrived on time and that you were happy with the packaging and overall quality. We completely understand being mindful with sensitive skin, especially when you already have a routine that works well for you. It’s great that you considered giving grüum a try, and we always recommend patch testing first to see how your skin feels with any new product. If you ever feel comfortable trying it, we’d love to hear how you get on – and if you’d like any guidance on choosing products suited to sensitive skin, we’re always here to help. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I am such a fan of Gruum! I love the skin care products, they are great to use on sensitive, aging skin and so many people have commented on how lovely my skin looks. The fact that you don't have to pay the earth for them is a bonus. When things are so expensive and you're struggling, it's so lovely to be able to keep the things that are important to you! Thank you for all of your wonderful products and for caring about our planet.”

Helpful Report

Posted 1 month ago

Hi Mrs G T Tunnicliffe, Thank you so much for your truly lovely message! We’re absolutely delighted to hear how well the skincare is working for your sensitive, ageing skin, and even more so that you’ve had such lovely comments about how your skin looks. It means a lot to know the products are making a real difference for you and remain accessible too, especially when times feel tight. We’re also really grateful for your kind words about caring for the planet – that’s something very close to our hearts, so it’s wonderful to hear it resonates with you. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Like the ecologically packages. Reasonably priced with sound ingredients that perform well. The sales are excellent both in content and prices with good delivery. Altogether a good company to buy from and support their ethos and ethics”

Helpful Report

Posted 1 month ago

Hi Hilary, Thank you so much for your lovely feedback! We’re really pleased to hear you appreciate our eco-friendly packaging, value the ingredients, and are happy with both the products and delivery. It means a lot to know our ethos and approach resonate with you, and that you enjoy the sales and overall experience too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products kind to skin & environment Very quick delivery All products used very gentle on skin”

Helpful Report

Posted 1 month ago

Thanks so much, Colleen! We really appreciate your kind words and are so pleased you’ve had a great experience from start to finish. It means a lot to us 💚 Mikaela – Team grüum

Posted 1 month ago

“Quite dissapointed with my order,very small diffuser that didnt smell at all.Room sprays also small lovely smell but didnt last.Wax melts very nice but expensive.Glad i didnt pay full price.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your honest feedback. We’re sorry to hear that some of the items didn’t live up to your expectations, but we really appreciate you giving our range a try and letting us know your thoughts. Feedback like this genuinely helps us improve, so thank you for that. Warm regards Mikaela – Team grüum

Posted 1 month ago

“Gorgeous products, the bars are perfect for travel and festivals and I absolutely adore the rose & patchouli room spray My order arrived really quickly too. 😃”

Helpful Report

Posted 1 month ago

Thanks so much, Claire! We’re delighted you’re enjoying the range and that everything arrived swiftly. It really means a lot to hear such lovely feedback 😊 Mikaela – Team grüum

Posted 1 month ago

“Great, got an offer it was so worth it!! Lovely products, have worked so well”

Helpful Report

Posted 1 month ago

Hi there, we’re so glad you were able to make the most of the offer and that the products have worked so well for you. Thanks for sharing your lovely feedback 💚 Mikaela – Team grüum

Posted 1 month ago

“Excellent quality hair soap and conditioner with no nasties. It works well, my hair felt lighter, shiny and clean. It was delivered on time and the ordering process is so easy to navigate. I did use the search bar as I knew what I wanted.”

Helpful Report

Posted 1 month ago

Hi there, thanks so much for your lovely feedback. We’re really pleased to hear the products worked well for you and that your experience from ordering to delivery was smooth and easy 💚 Team grüum

Posted 1 month ago

“Was recommended to me by my daughter, Yes it is a great product and I now use it daily, the product is well packaged so no spills on arrival. Thank you grüum.”

Helpful Report

Posted 1 month ago

Hi there, thanks so much for sharing this, Stephen! We love hearing that it came recommended and that it’s now part of your daily routine. Really appreciate you taking the time to leave a review 💚 Mikaela – Team grüum

Posted 1 month ago

“I love your products the facial toner and serum are excellent, I also have your fragrance pack as well they all smell wonderful. I will definitely tell all my friends about you at Gruum. Thanks Jane”

Helpful Report

Posted 1 month ago

Hi there, thanks so much, Jane! We’re thrilled you’re enjoying the range and really appreciate you spreading the word — that means the world to us 💚 Mikaela – Team grüum

Posted 1 month ago

“I’ve tried the sensitive body wash it foams up well and cleans you well the gentle face bar wash last very long and works well. some things I bought I haven’t tried yet as what I have bought last a very long time, but I’ve tried most of what I have bought.”

Helpful Report

Posted 1 month ago

Hi Jacqueline, thanks so much for sharing your experience. We’re really pleased to hear you’ve been enjoying the range and that it’s all lasting you so well — that’s lovely feedback to receive 💚 Mikaela – Team grüum

Posted 1 month ago

“Lovely products from Gruum, enjoy having the moisturisers in a bar, lovely scents. Gave one to my daughter for her birthday recently, she loved the moisturiser too.”

Helpful Report

Posted 1 month ago

Hi there, thanks so much, Lyn! We’re really happy to hear you’re enjoying our products and their scents. Thanks for choosing us 💚 Mikaela – Team grüum

Posted 1 month ago

“I recently ordered from grüum and I couldn’t be happier with my experience. The whole ordering process was smooth, easy, and very user friendly. My products arrived without any issues, and I absolutely love them. You can really feel the quality and care that goes into each product. It’s also a big plus knowing that they are sustainable and thoughtfully made. Everything met my expectations.I’ll definitely be ordering again and would highly recommend grüum to anyone looking for great, affordable skincare products. Thank you for such a wonderful experience 🫶🏻”

Helpful Report

Posted 1 month ago

Hi Seval, thanks so much for taking the time to share this. We’re delighted to hear you had such a smooth experience and that you’re loving the products, it really means a lot to us that our care and values came through. We truly appreciate the recommendation 💚 Mikaela – Team grüum

Posted 1 month ago

“Loved all the products specially the lavender candle and room spray!”

Helpful Report

Posted 1 month ago

Hi Leonie, Thank you for your lovely feedback. We’re thrilled you loved all the products, especially the lavender candle and room spray! Warm regards, Team grüum

Posted 1 month ago

“I've tried other shampoo/conditioner bars, but Gruum have the best quality for the price with a really big range.”

Helpful Report

Posted 1 month ago

Hi Ruth, Thank you so much for your kind words. We really appreciate your support and look forward to continuing to bring you products you love. Warm regards, Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,843 reviews