Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,323 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered soaps before and find their hair soaps really nice. It's good to know that this company are British and provide green friendly products.”

Helpful Report

Posted 1 month ago

“Fab products, smell divine, really easy to use and a great success. The shampoo bars in particular were an unexpected hit! Excellent customer service and packaging. Will def reorder”

Helpful Report

Posted 1 month ago

“Excellent range of products that are free of toxins with speedy delivery”

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Posted 1 month ago

“Great products in handy travel sizes. Particularly love the facial cleanser bars. Really gentle on my skin and perfect for holidays.”

Helpful Report

Posted 1 month ago

“Good products with good values”

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Posted 1 month ago

Hi Liz, Thank you for your review! We’re delighted to hear that you’re enjoying our products and finding good value in them – your support means a lot to us. Warm Regards, Alex Team grüum

Posted 1 month ago

“Good, natural ingredients, goes well with my skin .”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We’re glad to hear that our products with natural ingredients are working well with your skin – your feedback means a lot to us. Warm Regards, Alex Team grüum

Posted 1 month ago

“Thrilled with the new moisturiser purchased from Gruum. I love the packaging. It looks very smart in my bathroom. I will purchase more. Thank you”

Helpful Report

Posted 1 month ago

“I have yet to receive a product that I haven't enjoyed using. You can take a chance on a product in the sale to find the one that's just right for you. Then you can still order it when it's time for a new one Wonderful!”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for your lovely review! We’re thrilled to hear that you’ve enjoyed every product you’ve tried and that our sale items have helped you discover your favourites. It’s wonderful to know you’re able to reorder them when needed – your support means so much to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“I have ordered from Gruum a few times and have always been happy with the products I recieved, the customer service is great and the checkout process is very good, I would recommend this company.”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you so much for your kind review! We’re delighted to hear that you’ve consistently enjoyed your Gruum products and that our customer service and checkout process have met your expectations. Your recommendation means a lot to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“The new plastic razor is poor quality and the blades are not as good. I will not be ordering anyfhing from here. When Gruum startef to razor handles and blades were amazing but now it is poor quality and feels cheap”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your feedback. We’re really sorry to hear that the new plastic razor hasn’t met your expectations and that the blades feel lower quality. This is certainly not the standard we aim to provide, and we truly value comments like yours as they help us to improve. We appreciate you giving the products a try. Kind regards, The grüum Team

Posted 1 month ago

“Love the Relax pulse point!”

Helpful Report

Posted 1 month ago

“Love the hair soaps, truly recommend. Ordering was quick and easy. Look out for special offer bundles to save a few pennies.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We’re so glad to hear you’re enjoying the hår Shampoo Bars and that ordering was quick and easy. Great tip about the special offer bundles too – we love sharing the savings with our customers! Warm Regards, Alex Team grüum

Posted 1 month ago

“Love the shampoo bars. Gentle on the hair and last for months. Eco friendly and easy to transport on holiday. The reed diffusers have a beautiful long lasting aroma in the home and again lasts for ages even when the liquid evaporates the reeds maintain the scent. Good efficient delivery service and good customer relations.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you so much for your detailed and lovely review! We’re thrilled to hear that the hår Shampoo Bars are gentle, long-lasting, and travel-friendly, and that the vädra Reed Diffusers are filling your home with a beautiful, long-lasting aroma. It’s wonderful to know our delivery service and customer support are hitting the mark too – your support means the world to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“I really love Gruum products and in particular the hair care range. The shampoo and conditioner bars are good quality and leave your hair in great condition. Also easy for travelling with and no bulky plastic to dispose off either.”

Helpful Report

Posted 1 month ago

Hi Kerry, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our Shampoo and Conditioner Bars and that they’re keeping your hair in great condition. It’s fantastic that the travel-friendly, plastic-free design is making your routine even easier – your support means so much to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“I love Grüum shampoo bars. My hair feels excellent. I've since tries their hair spray to prevent breakage during heat. It feels fantastic. And no plastic at all.”

Helpful Report

Posted 1 month ago

Hi Andrea, Thank you for your lovely review! We’re so happy to hear that you’re enjoying the hår Shampoo Bars and that your hair feels amazing. It’s great to know the hetta Heat Protection Mist is working well to prevent breakage, and we love that our plastic-free approach is making a difference for you too! Warm Regards, Alex Team grüum

Posted 1 month ago

“I seen an offer to try this brand, I hadn't heard of them before but as a mature woman entering menopause phase I just needed something to help my skin, and I was not disappointed at all.. The exfoliating face wash is fantastic, my skin felt wonderful even after the first use, then used the serum and gel moisturiser, I felt like I had a spa treatment.. So it's safe to say I'm a fan... Great job guy's 👏🏽”

Helpful Report

Posted 1 month ago

Hi Miss Muhammad, Thank you so much for your amazing review! We’re thrilled to hear that the kóri Exfoliating Face Wash, along with the serum and gel moisturiser, made you feel like you were having a spa treatment – that’s exactly the experience we hope to deliver. It’s wonderful to know our products are supporting your skin during this phase and that you’re now a fan – your kind words mean a lot to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“The shampoo bars are great. Nice smell and great for travelling.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We’re so glad to hear you’re enjoying the Shampoo Bars – it’s wonderful that the scent and travel-friendly size are hitting the mark for you. Warm Regards, Alex Team grüum

Posted 1 month ago

“The quality of the products are amazing, even more worth the money when on sale! Love that they come in eco friendly packaging and are made with good ingredients. Overall they are great products, I’ve had shampoo, conditioner, body butter, face wash and perfume and I can’t fault them”

Helpful Report

Posted 1 month ago

Hi Abigail, Thank you so much for your wonderful review! We’re thrilled to hear you’re loving the quality of our products and that our eco-friendly packaging and carefully selected ingredients resonate with you. It’s fantastic to know that your experience with the shampoo, conditioner, body butter, face wash, and perfume has been so positive – your support means the world to us! Warm Regards, Alex Team grüum

Posted 1 month ago

“love the shampoo bars, with arthritic hands bottles are so difficult to use”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review! We’re so glad to hear that our hår Shampoo Bars are making things easier for you, especially with arthritic hands – no more struggling with bottles! Warm Regards, Alex Team grüum

Posted 1 month ago

“Fantastic products, very high quality, at unbeatable value, website and ordering is really user-friendly and efficient. I will continue to buy from Grüum.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your kind review! We’re thrilled to hear you’re enjoying our products and finding them to be high quality and great value. It’s wonderful to know the website and ordering process are smooth for you – we can’t wait to continue serving you with more Grüum favourites! Warm Regards, Alex Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,323 reviews