Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,828 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is ok but the actual smell wears off way too quickly. This needs to be a major priority, especially if you want to compete with the current products on the market. Gary Edwards”

Helpful Report

Posted 1 month ago

Hi Gary, Thanks for taking the time to leave a review. We appreciate you sharing your feedback on the scent longevity. Everyone’s sense of smell is different, and fragrances can naturally vary in how long they last depending on factors such as skin type and individual body chemistry. We’ll still be sure to pass your comments on to our product team, as we’re always looking for ways to improve our products. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love these products. The face oil is amazing the sun bar is amazing just makes your skin feel sooo soft game changer if you have dry skin love this brand highly recommend”

Helpful Report

Posted 1 month ago

Hi Jacqueline, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re loving our products, especially the face oil and sun bar. It’s wonderful to know they’ve helped leave your skin feeling soft and that you’ve found grüum to be such a positive addition to your routine. Thanks for your kind words and recommendation! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Ordered due to an offer with sky TV. I ordered a skin set and a perfume set. Both were lovely and very good quality. Items arrived very quickly and were well packaged. Would definitely order again”

Helpful Report

Posted 1 month ago

Hi Hannah, Thanks so much for taking the time to leave a review! We’re delighted to hear you enjoyed your skin set and perfume set, and that you were impressed with the quality of the products. It’s great to know your order arrived quickly and well packaged. We really appreciate your support and hope to welcome you back again soon! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy to order, arrived quickly and aftershave smells Devine. Also all you needed for a weekend away in one little pack”

Helpful Report

Posted 1 month ago

Hi Clare, Thanks so much for taking the time to leave a review! We’re delighted to hear you found ordering easy and that your order arrived quickly. It’s great to know you’re enjoying the aftershave and that the pack was perfect for a weekend away. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Soothing face gel, post shave balm, Gentle face wash,under eye roll on treatment, and the razor and blades are simply incredible. By far the best I've ever bought Makes you feel brand new .Great value for money ! I can't wait to try more products . Thank you so much !”

Helpful Report

Posted 1 month ago

Hi David, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I am loosing every month 35 GBP since I ordered your product I am not able to cancel something called beer club kindly cancel any activity if guys are found or detecting my money for no reason”

Helpful Report

Posted 1 month ago

Hi Vishnu, Thank you for bringing this to our attention, and we're very sorry to hear about your concerns. We're unable to locate or cancel subscriptions based on a review, but we'd be more than happy to investigate this for you. Please contact our Customer Support team at support@gruum.com with the email address used to place your order, and we'll look into the charges as soon as possible. If the payments you're referring to are not related to a grüum subscription, we'll also help clarify what they may be. We look forward to resolving this for you as quickly as possible. Kind regards, Team grüum

Posted 1 month ago

“Got these as a freebee with another order on another site (MyProtein) and it's always nice to get them through the post as they are quality products.”

Helpful Report

Posted 1 month ago

Hi Graeme, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I first discovered grüum through a close friend in the UK. After I was diagnosed with early-stage breast cancer, she sent me your Pulse Point oils as a gift. During a difficult time, they became a daily reminder to pause, breathe, and find moments of calm. They represented care, kindness, hope, and the reminder that we could still feel like ourselves. A year later, another close friend of mine was diagnosed with breast cancer. The first thing I thought of was the gift I had received, so I ordered a selection of grüum Pulse Point oils and had them delivered to her in Germany. To me, these little bottles are much more than wellness products. They are a way of passing kindness forward, offering comfort, strength, and reminding someone they're not alone. Thank you for creating something that has become part of two very meaningful journeys. Xoxo Anna Abzianidze”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“The under eye roll on is an absolute delight and works a treat on tired and puffy eyes. Would not be without it. Wake up looking fresh every morning - even after a late night. Love it!”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Got the kit for my husband, He seems very impressed by it, really likes the roll on fragrance too”

Helpful Report

Posted 1 month ago

Hi Mandy, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“1st class service. Easy to order. Packed well fitted through letterbox. Good products smell amazing”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for taking the time to leave a review! We’re delighted to hear you found our service easy to use and your order arrived well packaged and conveniently through the letterbox. It’s great to know you’re enjoying the products and their scents. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Fantastic products! Very easy to order online and delivery was very quick. Reasonably priced and great offers at times.”

Helpful Report

Posted 1 month ago

Hi Nichola, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying your grüum products and that you found ordering easy and delivery quick. It’s great to know you appreciate our pricing and offers too. Thanks for your support, and we hope you continue to enjoy your favourites! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Saw an offer on Money Saving Expert, so ordered it. Easy to order and arrived quickly and very pleased with products.”

Helpful Report

Posted 1 month ago

Hi Simon, Thanks for taking the time to leave a review! We’re delighted to hear you found the ordering process easy, your delivery arrived quickly, and that you’re pleased with your grüum products. We really appreciate your support and hope you continue to enjoy your favourites from our range. Warm Regards, Andrea - team grüüm

Posted 1 month ago

“I have had several products from Gruum. The simplicity yet quality and results are outstanding. The room sprays smell like expensive hotels and the shampoo bars are hassle free perfection. I feel im getting a treat rather than a necessity when the products arrive. Looking forward to discovering more favourites 😍”

Helpful Report

Posted 1 month ago

Hi Alison, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying your grüum products and that you love the simplicity, quality, and results they provide. It’s wonderful to hear that our room sprays and shampoo bars have become favourites, and we love that using our products feels like a little treat rather than just part of your routine. We hope you enjoy discovering even more grüum favourites! Warm Regards, Andrea - team grüum

Posted 1 month ago

“The face balm bar is great but it’s a bit grainy so feels a little rough on the skin, the face sun cream feels nice and light, the lip roller is also great but looks very white. Would be an idea to make it more see through like a lip oil”

Helpful Report

Posted 1 month ago

Hi Jasmine, Thanks for taking the time to leave a review! We’re pleased to hear you’re enjoying the face balm bar, face sun cream, and lip roller. For the lip SPF, applying a smaller amount can help reduce the white appearance, as a little goes a long way with this product. We appreciate your feedback on the texture and will pass your comments on to our product team. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I buy from Gruum for presents for my daughter who loves it. I have just wrapped an order for my son-in-law's birthday. It is easy to order and you are kept up to date with an order.”

Helpful Report

Posted 1 month ago

Hi, Thanks so much for taking the time to leave a review! We’re delighted to hear you choose grüum for gifts and that your daughter loves our products. It’s wonderful to know you find ordering easy and appreciate the updates throughout the process. We hope your son-in-law enjoys his birthday gift too! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I bought your 4 travel fragrances for my daughter to take on her trips she loves all of them thank you awesome and quick delivery”

Helpful Report

Posted 1 month ago

Hi Paula, Thanks so much for taking the time to leave a review! We’re delighted to hear your daughter is loving the doft Seasonal Roll-on Fragrance Set and that they’re perfect for taking on her trips. It’s great to hear you were happy with the quick delivery too. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great shave gel and razor.”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“I bought the roll on fragrance gift set. All of them are lovely and fresh. I particularly love they are CRUELTY FREE. Quick delivery with recyclable packaging too.”

Helpful Report

Posted 1 month ago

Hi Susan, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“Products are always of the highest quality, delivery good and communication excellent. We use the conditioner and shampoo, the shampoo leathers well, which we have found isn't the case with some other Eco brands. Hair always feels lovely and not greasy at all.”

Helpful Report

Posted 1 month ago

Hi Julie, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 month ago

Gruum is rated 4.7 based on 26,828 reviews