Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,829 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are always of the highest quality, delivery good and communication excellent. We use the conditioner and shampoo, the shampoo leathers well, which we have found isn't the case with some other Eco brands. Hair always feels lovely and not greasy at all.”

Helpful Report

Posted 1 month ago

Hi Julie, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 month ago

“I have quite sensitive skin so finding a sun cream that not just works but can sit underneath my makeup was perfect. The lip oil smells wonderful as well.”

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Posted 1 month ago

Hi Georgia, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“The products are fantastic, the lip conditioner feels so luxurious and they seem to last!”

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Posted 1 month ago

Hi Jo, Thank you so much for your lovely review! We’re so happy you’re enjoying your product. 😊 Ana grüum Team

Posted 1 month ago

“Never received the free sample but I was charged £4.99 for postage.”

Helpful Report

Posted 1 month ago

Hi, Thanks for taking the time to leave a review. I can see you’re already in touch with a member of our support team, who will be able to look into this for you and help resolve the issue. Thanks for your patience while we get this sorted. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Grew products thank you very much. I particularly love the aftersun bar, it is amazing”

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Posted 1 month ago

Hi Nancy, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“Great. I love the mineral deodorant.”

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Posted 1 month ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“i haven’t ordered anything thanks so not impressed”

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Posted 1 month ago

“Hello I love these products Pricing in offers weir one offer went from £12 to £19 overnight?!”

Helpful Report

Posted 1 month ago

Hi Colin, We appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 1 month ago

“Great products, always arrive super quick too!”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 1 month ago

“This is amazing service a bit later than expected but it’s a must buy”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 1 month ago

“The shaving products were excellent. Everything you need for being well groomed. The ordering process was simple and there is a huge selection to choose from. Very impressed.”

Helpful Report

Posted 1 month ago

Hi there, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“Love the scent of the small bottles but I’ve found the spay ones leak so have to keep them upright”

Helpful Report

Posted 1 month ago

Hi Lynn, Thanks for taking the time to leave a review! We’re delighted to hear you love the scents of our fragrances. We’re sorry to hear you’ve experienced some leaking with the spray bottles. We really appreciate you sharing this feedback, as it helps us continue to improve our products and packaging. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Love the shampoo bars”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“Ordering was nice and easy and great delivery, the product gruum spf50 face sunscreen is lovely non greeny and doesn't make your face look oily it really is a fantastic product and my face hasn't burnt once even in the heatwave of temps as high as late 30s, I highly recommend gruum products.”

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Posted 1 month ago

Hi Victoria, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Lorraine, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“Excellent service great product”

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Posted 1 month ago

Hi David, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“Ordered the pack of 4 fragrances. Very pleased with the different smells. Ordering and delivery was really quick and easy.”

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Posted 1 month ago

Hi there, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“Nice products, really liked the lip screen and face screen.”

Helpful Report

Posted 1 month ago

Hi Mark, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“Ordering was easy product arrived within a few days, unfortunately that’s where it ends the razor I ordered was shocking used Gruum products before shaving and after shaving but the razor was terrible was not sharp at all, cut all my face not expecting that from Gruum, threw it in the bin and will continue to use my discount supermarket razor far superior.”

Helpful Report

Posted 1 month ago

Hi Paul, Thanks for taking the time to leave a review. We’re pleased to hear you found ordering easy and that your delivery arrived quickly, but we’re sorry to hear the razor didn’t provide the experience you expected. We really appreciate you sharing your feedback on the razor, as comments like yours help us continue to review and improve our products. We’re glad to hear you’ve enjoyed our shaving and after-shave products previously and hope you’ll continue to enjoy those. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I received my order in good condition lovely perfumes nice size for handbag fragrance really nice will order from you again thank you so much one satisfied customer”

Helpful Report

Posted 1 month ago

Hi Marion, Your feedback means a lot to us — thank you for your support and for being part of our grüumies community! Ana grüum Team

Posted 1 month ago

Gruum is rated 4.7 based on 26,829 reviews