Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,605 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the pack when it arrived ..items are so much smaller than I was expecting , packaging really uninspiring. It would be unfair of me to comment on the actual products because to be honest I haven’t even bothered to try them .”

Helpful Report

Posted 1 month ago

Hi Kaye, Thank you for sharing your feedback — we really appreciate it. Our products are made with natural, concentrated ingredients, so although they’re smaller in size, they’re designed to last longer than their appearance might suggest. Packaging and presentation are always areas we look to improve, and your comments have been passed on to our team. Warm regards, Andrea – team grüum

Posted 1 month ago

“Products are decent but I would use a fake email if you buy or you’ll get constant emails from them even when you unsubscribe”

Helpful Report

Posted 1 month ago

Hi Aiden, Thank you for sharing your feedback — we really appreciate it. We’ve reached out to you privately to resolve the email issue and ensure your preferences are respected. Your experience is important to us, and we’re here to make sure it’s addressed. Warm regards, Andrea – team grüum

Posted 1 month ago

“The set was preferred, my partner loves it and says it has made her feel less tired and her skin feels nice, I've used the melting sleep butter in the shower and can say it has help make my skin feel nice too big thanks to you at Gruum”

Helpful Report

Posted 1 month ago

“Excellent product, definitely recommend it. It is an excellent idea for a present🎁 for your partner or your friends. They will 100% appreciate it. The care for the details and the choice of fragrances makes it easy to like for anyone.”

Gruum 5 star review on 23rd November 2025

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Posted 1 month ago

“Excellent products and service, and reasonable prices, what more do you need?”

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Posted 1 month ago

“I love Gruum's products. Nit only because they do work wonders on my skin and hair and the fabulous scents of the sprays but also because of them being environmentally friendly. Highly recommend 👌”

Helpful Report

Posted 1 month ago

“Product quality is always amazing, makes my skin feel great too, very gentle not harsh especially on my sensitive skin, 10/10 recommend.”

Helpful Report

Posted 1 month ago

“Love getting hair and body care from Grüum! Been looking for solid, plastic-free shampoo and conditioner, now I found it. Shampoos are easy to use, quickly froth into hair and clean it. Conditioners leave smooth and shiny. Off-cut soaps are super good value for the sink.”

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Posted 1 month ago

“Natural products that care for you and the environment, good for sensitive skin, informative website, easy ordering and quick delivery service. Would recommend”

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Posted 1 month ago

“Excellent company. I brought a number of products and am thrilled with each of them. The sun cream lotion is the best I have ever brought, the face oil is gorgeous and makes my face feel soft and luxurious. The shaver kit arrived recently and the razor handle fits nicely in the hand and the blade moves seamlessly along the contors, the shaver oil is lovely to use afterwards, and both items are visually pleasing sitting in a clamp shell. The products are fabulous as is the customer service, the packaging and delivery. I can't speak highly enough about them. Thank You to the team x”

Helpful Report

Posted 1 month ago

“I've used the facial oil twice daily and have found it is nourishing and moisturising without feeling oily. I've also enjoyed the fragrance - I've been on the hunt for a nice smelling fragrance with natural ingredients and this more than fits the bill. I received these products as a perk of another subscription and chose them more because they were free to me than my own interest but I have found that I really love both products and will be ordering again!”

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Posted 1 month ago

“Great business. Really easy to communicate with and the shipping arrived very quickly. Would purchase again.”

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Posted 1 month ago

“Very nice products, I got a set of 4 products and loving them all. Also team very friendly and helpful.”

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Posted 1 month ago

“Feel I am helping the planet with these fantastic products.”

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Posted 1 month ago

“Marvellous! Loads of great products, eco friendly packaging, quick delivery, great special offers. Products for men, women, children and the home. I've tried many products from Grüum but I particularly like those for the lips and the home. I've just received the advent calendar. It's a bit too soon to start opening it but I can hardly wait! What a treat, so many products to look forward to, plus the lovely silky pillowcase (I already have several of these, I use them all the time and would highly recommend them). The packaging is very nice too. All in all, a good way of purchasing quality products delivered to the door.”

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Posted 1 month ago

“The skin oil is absolutely amazing! Best I've ever bought.. will definitely be ordering again .. x”

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Posted 1 month ago

“Really nice products, the facial moisturisers I have used are so easily absorbed and great to know there are no nasty chemicals. I also love the facial oils, lip oil and undereye oil, very convenient in their practical applicators. The Kyra facial wash smells amazing, and the facial wash bar is good, doesn`t irritate my eyes and a nice product to use. Well done Gruum team!”

Gruum 5 star review on 22nd November 2025

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Posted 1 month ago

“Hi, I am using the trial packs of face oil, lip balm and a perfume. I must say the oil is amazing. This helped reduce the dark circles around my wife's eyes significantly. We will definitely buy this product later. Thanks.”

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Posted 1 month ago

“Being on a limited budget, we like some of your offerings. then there is the dreded postage. When its around a 1/3 of the item cost, forget it!”

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Posted 1 month ago

“Absolutely love these products. I haven't tried the candles yet, but the haircare and skincare ones are lovely. Handy sizes too great for travel.”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,605 reviews