Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,009 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These products have made my skin loads better so now im forced to forever use thier products haha so use with caution cos you'll like em so much you'll never switch haha”

Helpful Report

Posted 1 month ago

“You asked me for a review and so here it is. Don't ever sign up to emails from gruum, they will never leave you alone. I have unsubsribed four times now and still they email me.”

Helpful Report

Posted 1 month ago

Hi David, Thanks for taking the time to leave a review — we’re really sorry to hear about your experience with our emails. We can see you’re already in touch with our support team, who are working to get this fully resolved for you. Please rest assured we're doing everything we can to make sure you’re unsubscribed properly and no longer receive unwanted emails. We appreciate your patience, and thanks again for bringing this to our attention. Warm regards, Andrea - team grüum

Posted 1 month ago

“Very good products which are well worth trying. I especially like the shampoo and conditioner bars which are much easier for me to use , as I have arthritic fingers and find it difficult to use sqeeezy bottles.”

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Posted 1 month ago

“The products are presented well in good quality bottles and clear labels. It arrives safely in boxes which are obviously carefully packed. The products are great as you know they are all natural.”

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Posted 1 month ago

“Loved this product!”

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Posted 1 month ago

“I haven’t actually used the products yet but well packaged and looking forward to using.”

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Posted 1 month ago

“I can't recommend Gruum products highly enough. There are so many hand made beauty products out there, so when you find one that stands out, that makes a real difference to your hair and skin, and that still has that wonderful personal touch, it needs to be celebrated!”

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Posted 1 month ago

“Great products, especially the lipbalm. Thank you!”

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Posted 1 month ago

“I ordered 3 deodorants to try so glad I did. Love them, very gentle on my skin & feel so light with no stickiness, lovely scent & 100% works + lasts all day. Big plus no plastic packaging. Easy to order & delivery was very quick.”

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Posted 1 month ago

“Easy to use the site and order, great quality products, particularly love the prickly pear oil which was amazing value in the sale and had the bonus of receiving a free mystery item with my order, plus quick delivery - no complaints, highly recommend!”

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Posted 1 month ago

“Generally like the products although they're always smaller bottles than I expect from the pictures. Also my most recent two orders have had some issues - the kyra face wash was much runnier than the previous bottle (aka watered down a lot) so less product per bottle, and the charcoal clay face mask was a nightmare to use - incredibly sticky and wouldn't form a paste/spread nicely. Ended up with lumps on my face and a sticky layer all over my hands that I needed to scrub off. Also didn't dry at all like the picture showed, just remained sticky on my face and was a nightmare to take off - might've permanently ruined my flannel”

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Posted 1 month ago

“I am loving the under eye treatment and lip conditioner. The cold effect of the roller ball applicators makes a difference in application. The lip conditiner is my favorite one, it has scent but not to overpowering and leaving my lips plump and moisturise.”

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Posted 1 month ago

“I love your products.Also I bought them as a gift for friends in NYC.They love them”

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Posted 1 month ago

“Love the products from gruum”

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Posted 1 month ago

“Ordered items for my daughter , early Xmas items she's bought before and requested from Santa this year! She will be very happy with them. I haven't used anything ftom Gruum yet but think it's likely in the future.”

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Posted 1 month ago

“Easy site to use great products although they could do some items for the more mature adults male & female. Prices are very good with lots of items on offer at certain times. Love the room freshener and the roll on perfume they last all day. Delivery is a bit longer than some but they arrive well packaged and with instructions on how to use if required for a product.Will be ordering again .”

Helpful Report

Posted 1 month ago

“I was given an Advent calendar of Grüum last year and since then have bought nothing else. Their after sun serum, prickly pear oil and cleanser are among my favourites. I also use their room fragrances. Love the products and hope to get their amazing advent calendar again this year!”

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Posted 1 month ago

“greaT PRODUCTS”

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Posted 1 month ago

“Great little products to have around, fingers crossed they will be making bigger versions of some of the wonderful products they have. Some of the roll on oils are amazing and capture the essence of the autumn months. The butter bar is just awesome to use (I'm hoping they will make a bigger bar of that one) as for the hair products I'm a bold guy. So, I have no need of them. The other bars that I have gotten from them I've yet to use. All round great products to have. I even brought it for a fiend to try out.”

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Posted 1 month ago

“I have place 2 order with groom, that I have been charge The expected delivery day was the 18th of September but unfortunately I have not received the order yet.”

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Posted 1 month ago

Hi Flavio, Thank you for reaching out. We can see that a member of our support team is already in contact with you to help resolve the issue with your orders. We’re sorry for the delay and any inconvenience caused, and we appreciate your patience. Rest assured, we’re working to get this sorted for you as quickly as possible. If you have any further questions in the meantime, please don’t hesitate to get in touch. Best wishes, Andrea - team gruum

Posted 1 month ago

Gruum is rated 4.7 based on 24,009 reviews