Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,838 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought the shaving set with the razor, balm, lotion and roll on fragrance and also the set of 3 summer fragrances for my partner. He has loved all of them....the balm leaves skin soft and all of the roll on fragrances are lovely...each has a completely different scent but they are all really fresh. Very impressed with everything I have bought.”

Helpful Report

Posted 1 month ago

Hi Jane, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear your partner has been enjoying the shaving set and summer fragrance collection. It’s great to know he loves the scents, and that the balm has left his skin feeling soft and comfortable. We really appreciate your support and are so pleased you’ve been impressed with your purchases! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Well done Simon & Friends!! - we love your products - both personally and as gifts for our families. Easy to order - quick delivery and quality products.”

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Posted 1 month ago

Hi Keith, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you and your family are enjoying grüum products and that they’ve become a favourite choice for both personal use and gifting. It’s great to know you’ve found ordering easy, delivery quick, and the quality of our products to be just what you’re looking for. We really appreciate your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy access website, straightforward ordering and great delivery service. Had several great products in the advent calendar which I've purchased again. Give them a try, you'll be pleasantly surprised”

Helpful Report

Posted 1 month ago

Hi Shona, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’ve enjoyed your grüum experience, from our easy ordering process and quick delivery to the products you discovered in the advent calendar. It’s fantastic to know you’ve found some new favourites and have come back to purchase them again. Thanks for your support and recommendation! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I like the simplicity and purest of products. I like how each ingredient is explained carefully. I like the offers. I like the concepts.”

Helpful Report

Posted 1 month ago

Hi Julie, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you enjoy the simplicity and care that goes into our products, as well as the way we share information about our ingredients. It’s wonderful to know you appreciate our offers and the ideas behind grüum. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great value, and they have a lovely scent.”

Helpful Report

Posted 1 month ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying our products and that you love the scents. It’s great to know you feel they offer great value too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent Service”

Helpful Report

Posted 1 month ago

Hi Michael, Thanks so much for taking the time to leave a review! We’re really pleased to hear you had an excellent experience with our service. We really appreciate your support and hope to welcome you back again soon. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent products, quick delivery and great variety. Looking forward to using my latest gifts”

Helpful Report

Posted 1 month ago

Hi Don, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying our products, delivery service, and the variety of our range. We hope you love your latest gifts and enjoy trying them out! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I am impressed with the product. The razor is nice to use and my opinion of disposable razors has been changed. The skin products are nice to use, but for me I could not smell the after shave.”

Helpful Report

Posted 1 month ago

“Shaving products are easy to use. Little goes a long way. Can get irritation after shaving but with these products skin has been less irritated.”

Helpful Report

Posted 1 month ago

“I had a special offer via my Railcard and liked the ethos of the company so I thought I'd try some of the products. They smell lovely and the extra free gift was a nice bonus. The body soap bar is amazing,smells awesome and left my skin so soft. The hessian drawstring bag is great for exfoliating and a handy place to keep the soap. the roll on fragrances smell lovely and really calming and last ages on your skin. It's great that all the packaging is recyclable and 8 can't wait to try the other products I purchased. Ordering is very easy and straightforward and delivery is quick. I'm so glad I found this company and keep singing their praises to friends and family and highly recommend them.”

Helpful Report

Posted 1 month ago

Hi Tracey, Thanks so much for taking the time to leave such a wonderful review! We’re delighted to hear you discovered grüum through your Railcard offer and that you’ve been enjoying your products and our company values. It’s fantastic to know you love the body soap bar, hessian drawstring bag, and roll-on fragrances, and that you appreciate our recyclable packaging too. We’re so pleased your order experience was easy and that you’re looking forward to trying more of our range. Thank you for sharing grüum with your friends and family — your support means so much to us! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Products are expensive compared to many only ordered an offer as a gift for someone.”

Helpful Report

Posted 1 month ago

Hi Jeff, Thanks for taking the time to leave a review. We’re pleased to hear you chose grüum for a gift and appreciate you giving our products a try. We understand that value is an important part of choosing personal care products, and we regularly run offers and promotions to help make our range more accessible. We hope the recipient enjoys their gift! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Only got 2 shaves 😡”

Helpful Report

Posted 1 month ago

Hi Kenny, Thanks for taking the time to leave a review. We're sorry to hear the blade didn’t last as long as you expected. We really appreciate you sharing your feedback, as it helps us continue to improve our products and understand our customers’ experiences. If you’d like us to look into this further, please feel free to reach out to our customer support team at support@gruum.com. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent product at a good price.”

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Posted 1 month ago

“Regretably I find the razor poor to use , i am uable to get a shave directly under my nose , i also find the blades not as sharp as other brands .”

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Posted 1 month ago

Hi Bryan, Thanks for taking the time to leave a review. We're sorry to hear the razor wasn't the right fit for you and that you found the blades didn't provide the shave you were looking for. We really appreciate you sharing your feedback, as it helps us continue to review and improve our products. Warm Regards, Andrea - team grüum

Posted 1 month ago

“The product feels flimsy and the blades are surrounded with a large frame meaning you can’t get a close cut.”

Helpful Report

Posted 1 month ago

Hi C R Newton, Thanks for taking the time to leave a review. We're sorry to hear the razor wasn't the right fit for you. We really appreciate you sharing your feedback on the design, as comments like yours help us continue to improve our products. Thank you for giving grüum a try. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I have very sensitive skin and struggled for years to find a sun protection for my face that didn't trigger a reaction. I tried Gruum, as recommend by a frien,d and now will not use anything else. It is non-greasy and perfect for my face.”

Helpful Report

Posted 1 month ago

“I bought my order as a bagged item through Money Savings Expert. Although I had not heard of gruum I had been looking for something to be kinder to my skin first and foremost. The products proved to be helpful in many ways, caring for my sensitive skin, caring for the planet with less packaging and recyclable containers. The blagged items were a massive saving so thanks to all and the products have made an ideal travel set of razor, shave gel, deodorant and aftershave. I'm very happy and enjoy browsing the products for more bargains and items I feel are great value for money.”

Helpful Report

Posted 1 month ago

Hi Neil, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you discovered grüum through the Money Saving Expert offer and that our products have been a great fit for your skin and lifestyle. It’s fantastic to know you’re enjoying your travel set and that you appreciate our focus on reducing packaging and using recyclable materials. We’re also really pleased to hear you’ve found great value in our offers and products. Thanks for your support, and we hope you continue to enjoy exploring our range! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Products smell nice, but the after shave balm bar falls to bits when you rub it on your face leaving greasy feeling chunks. The razor is plastic and cheap feeling. Not nice to shave with, and caused cuts every shave.”

Helpful Report

Posted 1 month ago

Hi Del, Thanks for taking the time to leave a review. We're sorry to hear some of the products weren't the right fit for you. We do appreciate your feedback on the aftershave balm bar and razor, as comments like yours help us continue improving our products. We're pleased to hear you enjoyed the scents, and we hope you'll find other grüum products that suit you better in the future. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Halfway through the blade blunted whilst using it on it's first shave. So very very poor.”

Helpful Report

Posted 1 month ago

Hi Wayne, Thanks for taking the time to leave a review. We're sorry to hear the blade didn't perform as expected on its first use. That's certainly not the experience we want, and we really appreciate you sharing your feedback with us as it helps us continue to improve our products. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products at a decent price.”

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Posted 1 month ago

Hi Martin, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying our products and that you feel they offer great value. We really appreciate your support and hope to see you back again soon. Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,838 reviews