Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,323 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love your products especially the shampoo bars prickly pear oil and under eye roller. I've now got my Badminton club ordering as they love my skin 😍”

Helpful Report

Posted 1 month ago

Hi Christine, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the shampoo bars, prickly pear oil, and under eye roller. It’s wonderful that your Badminton club has been inspired by your results – what a lovely compliment! We really appreciate your support and recommendation. Warm regards, Andrea – team grüum

Posted 1 month ago

“I always been sceptic about new products to check out, but this time I was well surprised with the effect on my skin. What a brand ! 100% of the result. My skin feels incredibly good, soft in touch and so delicate. The smell is unbelievable. I highly recommend this to any type of skin. Worth a price, great product for skin care and good quality products for anyone who wants to feel better.”

Helpful Report

Posted 1 month ago

“Have switched over to gruum for most my stuff now gentle on my skin and never disappointed !”

Helpful Report

Posted 1 month ago

Hi Lisa, Thank you so much for your wonderful feedback! We’re thrilled to hear that grüum has become your go-to for your skincare and that it’s been gentle and reliable for you. Your support really means a lot to us. Warm regards, Andrea – team grüum

Posted 1 month ago

“I absolutely love this company’s products. The bath oil is incredible and leaves my skin feeling so soft and nourished, and the scent is amazing. It genuinely feels like having a spa at home after a long day. Such a treat. The calming spray is brilliant too. It smells great and my son thinks it’s hilarious when I spray it on his face; we go through the bottle so quickly because he’s constantly asking for it! 😂 Really great value for money, beautifully made products, and I’ll definitely be ordering again. I’ve already recommended them to a friend who placed an order and loved everything too. Highly recommend!”

Helpful Report

Posted 1 month ago

“Love the shampoo and conditioner it’s great to take on holidays”

Helpful Report

Posted 1 month ago

Hi Joanna, Thank you so much for your lovely review. We’re delighted to hear you’re loving the shampoo and conditioner – and that they’ve been perfect for taking away on holiday. It’s always great to have fuss-free favourites that travel well! Warm regards, Andrea – team grüum

Posted 1 month ago

“I ordered the Wellness and Relaxation set as part of a trial offer. Apparently worth over £35 but I haven’t question that value. I was not really impressed by the products. Small sized items, lacklustre fragrance and very little ‘staying power’ of those fragrances. Disappointing experience overall 🫤”

Helpful Report

Posted 1 month ago

Hi Daren-Marc, Thank you for taking the time to share your thoughts with us. We’re sorry to hear the Wellness & Relaxation set wasn’t quite what you were hoping for. The products in this collection are designed to be gentle and subtle, particularly when it comes to fragrance, but we completely appreciate that scent strength and longevity are very personal preferences. Your feedback is genuinely helpful and will be shared with our product team. If you’d ever like a hand choosing something that may be a better fit for you, we’d be more than happy to help. Warm regards, Andrea – team grüum

Posted 1 month ago

“Great products, ethos and customer care”

Helpful Report

Posted 1 month ago

Hi Lyndsey, Thank you so much for your kind words. It’s wonderful to hear that you’re enjoying our products and that our ethos and customer care have stood out to you as well. Your support truly means a lot to our small team. Warm regards, Andrea – team grüum

Posted 1 month ago

“Decent products. I have bought a few things. I like getting the deals from my sweatcoins which makes it easier to order. Good deals as well.”

Helpful Report

Posted 1 month ago

Hi Mr Towells, Thank you so much for your continued support – it’s wonderful to hear you’ve been enjoying a few of our products. We’re so pleased you’ve been making the most of the offers too. It’s great to know they make it even easier to treat yourself while enjoying some brilliant deals. Thanks again for sharing your experience with us. Warm regards, Andrea – team grüum

Posted 1 month ago

“The products have made a world of a difference to my skin… I was never really a heavily skincare person however after giving birth to my second child I developed dermatitis which affects my face more specifically around my eyes and on my neck. After using your products for around a month I have seen massive changes to my skin. My dermatitis hasn’t come back since using Gruum which to me is AMAZING!”

Helpful Report

Posted 1 month ago

“Great product and a really easily navigated order system. The products are also good sizes for travelling with and keeping in small bags. Great ethical commitment from this company. Thank You”

Helpful Report

Posted 1 month ago

Hi Loraine, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the products and find our ordering system easy to use. It’s great to know the sizes are convenient for travelling and small bags, and we really appreciate your kind words about grüum’s ethical commitment. Warm regards, Andrea – team grüum

Posted 1 month ago

“Still waiting for my order from January.”

Helpful Report

Posted 1 month ago

Hi K Steins, Thank you for your feedback. We’ve reached out to you privately to help resolve this and will do our best to ensure your order is sorted as quickly as possible. Warm regards, Andrea – team grüum

Posted 1 month ago

“Best bar shampoo I have used by far. Hair feels fantastic and minimal hair loss. Love how my hair feels after washing.”

Helpful Report

Posted 1 month ago

“Really excellent products and last a long time. When I first used their shampoo bar one of my neighbours commented on how soft my hair was.”

Helpful Report

Posted 1 month ago

Hi Jo, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our products and that your hair felt so soft — it’s wonderful that even your neighbour noticed! Warm regards, Andrea – team grüum

Posted 1 month ago

“Each of the grüm products I've tried have been absolute 5*. The packaging is really pretty and eco friendly, which is important to me. I love that the body butters are formed in a bar which warms to your skin's heat and moisturises perfectly. I have really sensitive skin but I've not had a problem with any of the skin care. I have loved all of the skin care I've tried, whether it's room fragrance or skin care. Grüm, you are forward thinking, good for the planet and good for my skin. Thank you 🙏🏼”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying so many grüum products and that the packaging, sustainability, and skin feel are all hitting the mark. It’s fantastic to know our body butters and other skincare items are working well for your sensitive skin too. Your kind words mean a lot to us — we’re so glad grüum can make a positive difference for both you and the planet. Warm regards, Andrea – team grüum

Posted 1 month ago

“Always good products. Good prices. Worth trying.”

Helpful Report

Posted 1 month ago

Hi Linda, Thank you so much for your kind feedback! We’re thrilled to hear you enjoy our products and find them good value. Your support means a lot to us. Warm regards, Andrea – team grüum

Posted 1 month ago

“Smells lovely and nourishing for my skin”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words! We’re delighted to hear you’re enjoying the scent and nourishing feel of the product on your skin. Warm regards, Andrea – team grüum

Posted 1 month ago

“V nice and really works”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback! We’re thrilled to hear you’re enjoying the product and that it’s working well for you. Warm regards, Andrea – team grüum

Posted 1 month ago

“Lovely products, like the fragrances, packaging good.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words! We’re so pleased to hear you’re enjoying our products and that the fragrances and packaging are to your liking. Warm regards, Andrea – team grüum

Posted 1 month ago

“Everything arrived well packaged in good time. The products she has used are high quality and work well.”

Helpful Report

Posted 1 month ago

Hi Glenn, Thank you for your lovely feedback! We’re so pleased to hear everything arrived safely and on time, and that the products are working well. Your kind words mean a lot to us. Warm regards, Andrea – team grüum

Posted 1 month ago

“The new blade style are cheap substitute to the previous robust blades and no longer fit the old ( better ) quality handles . Please revert back to. Clearly a cost cutting exercise but you will lose custom in the long run”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for taking the time to share your thoughts. We really appreciate your feedback and understand how important the fit and quality of our blades are to you. I’ve passed your comments on to our product team so they can take them into consideration for future improvements. We’re grateful for your support and hope you continue to enjoy other grüum products. Warm regards, Andrea – team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,323 reviews