Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and smell great, will be taking them on holiday with me as they don’t take up a lot of space. Nice wee toilet bag that came with the products.”

Helpful Report

Posted 1 month ago

Hi WIlma! Thank you for your awesome review, we really appreciate it! Ana grüum Team x

Posted 1 month ago

“I took a chance with Gruum as I wanted an effective lash serum without the side effects caused by some ingredients in the high end ones and on a more friendly price tag. I’ve been using the lash serum twice a day for a few weeks now and I think I am starting to see results, my lashes definitely look longer. The serum doesn’t irritate my eyes and is easy to apply.”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I have yet to use all of the products but I can say the collagen face oil is divine and delivery was prompt and well packaged.”

Helpful Report

Posted 1 month ago

Hi Wendy, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying the collagen face oil and finding it divine, and that your order arrived promptly and well packaged. We hope you continue to enjoy the rest of your products too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely product. Got what I expected buying some more soon.”

Helpful Report

Posted 1 month ago

Hi Mojisola, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“So happy Gruum is in my life. I've been converted for all my skin care, as have my Mum and sister. I lived also the fact that this is a UK based business who are giving us great value for money. Thank you!”

Helpful Report

Posted 1 month ago

Hi Beckie, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Hi guys, thanks so much! Great items and perfect to take on holidays instead of liquids! Brilliant!”

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Posted 1 month ago

Hi Gary, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Lots of great products, I love to try new things, thats why I have signed up for the Discovery Club. My first box was brilliant, the reed diffuser is smells gorgeous, the under eye cream is great(a little goes a long way) liked everything I got! Cant wait to see what's in my next subscription in Aigust.”

Helpful Report

Posted 1 month ago

Hi Joanna, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Great product, budget friendly, an all round positive experience ordering from Gruum!”

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Posted 1 month ago

Hi Flora, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I have purchased several different products from this company & have always been pleased with the product, price & packaging.”

Helpful Report

Posted 1 month ago

Hi Ali, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“i love the products but found it difficult to order using Pay Pal last time”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely feedback — we’re really happy to hear you’re enjoying the products! We’re sorry to hear you experienced some difficulty when trying to order using PayPal last time. Please be aware that PayPal payments are accepted for amounts over £5. We’ll pass this on to our team to look into further, as feedback like yours is really valuable in helping us improve the checkout experience. Thank you again for your support 🧡 Kind regards, Team grüum

Posted 1 month ago

“Absolutely love grum items hubby has had the full shaving kit with a lovely toilet bag as well definitely recommend”

Helpful Report

Posted 1 month ago

Hi Vivian, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

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Helpful Report

Posted 1 month ago

Hi there, Thanks for the 5 stars! We really appreciate it! Warm regards, Mikaela Team grüum

Posted 1 month ago

“First time using Gruum, I had an offer of face lotion, lip balm and an after sun balm. The face lotion was great, I suffer with rosacea and it did not irritate my skin, nor did I get spots like other face lotions. Nice consistency and great coverage. The lip balm felt nice and moisturising, however did leave a white lining around my lips.”

Helpful Report

Posted 1 month ago

Hi Hayley, Thank you for giving us a try and for sharing your experience, we’re so glad the face lotion worked well for your skin and didn’t irritate your rosacea. We’re sorry to hear about the lip balm though, and we really appreciate the feedback. Warm regards, Mikaela Team grüum

Posted 1 month ago

“I bought the conditioner and shampoo bars, oh my goodness they are amazing, smell lovely and my hair has improved already and my scalp is so much clearer”

Helpful Report

Posted 1 month ago

Hi Mrs M L Gower, Thank you so much for your great review, we’re thrilled to hear how well they’re working for you and that you’re noticing such a difference already! Warm regards, Mikaela Team grüum

Posted 1 month ago

“I've been really impressed with Gruum. The products are high quality, easy to use, and offer great value for money. I particularly like the environmentally friendly approach with minimal packaging and refill options. My order arrived quickly, and the products left my skin feeling clean, refreshed, and well cared for. Overall, a great brand that I would happily recommend.”

Helpful Report

Posted 1 month ago

Hi Anton, Thank you so much for your kind words, we’re really glad you’re enjoying the products and our eco approach. We truly appreciate your support! Warm regards, Mikaela Team grüum

Posted 1 month ago

“I love Grumm products especially the candles as you can actually smell them. The deodorant is absolutely brilliant ( I find it a little hard especially in the winter) if they could make it a little bit softer it would be perfect, It lasts at leave 5 times longer than Wild and you dont need a case.”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying our products, especially the candles and deodorant, and that you’re finding the deodorant long-lasting and effective. We also really appreciate your note about the texture being a bit firm in colder weather — that’s helpful insight and will be passed on to the team for consideration. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Thanks for my order. It was received on time and was ordered as a little treat. I am very pleased with the products and will recommend to my friends”

Helpful Report

Posted 1 month ago

Hi Hannah, Thank you for sharing your feedback. It’s lovely to hear your order arrived on time and that you’re pleased with the products you chose as a little treat. We really appreciate your kind recommendation to your friends too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely products in simple eco-friendly packaging.”

Helpful Report

Posted 1 month ago

Hi Shirley, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying the products and appreciate the simple, eco-friendly packaging. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy to choose which package I wanted. Loved the holiday minuters all ready in my lovely soft toiletries bag for my next get away.”

Helpful Report

Posted 1 month ago

Hi Mrs C Burke, Thank you for sharing your feedback. It’s lovely to hear you found it easy to choose your package and that you’re enjoying your holiday minis ready for your next getaway in your toiletries bag. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Amazing eco friendly products that smell great”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your feedback. It’s wonderful to hear you’re enjoying the eco-friendly products and that you love the scents too. Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,429 reviews