Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,513 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Gruum products, good quality and competitive prices.”

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Posted 1 year ago

“I got really sensitive skin and before started using this serum i was scared but this product is magic my skin feels so smooth and fresh. I highly recommend this”

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Posted 1 year ago

“Thank you Gruum for your amazing products. So cheap and the best I have ever used.”

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Posted 1 year ago

“i absolutely loved the products i received i use them everyday!! so relaxing and gentle on my skin. highly recommend, will be ordering again x”

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Posted 1 year ago

“Didn't recieve”

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Posted 1 year ago

Hi there, Thanks for your review. Sorry to hear that you have not received your order. Please check you inbox for an email from support@gruum.com and we will look into this further for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Products are nice and good. The soya walk melts are awesome. Lovely smells. I also use the sleep mist as I have trouble sleeping. It helps. The hand cream is nice as well.”

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Posted 1 year ago

“Excellent products. Great company with friendly founders”

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Posted 1 year ago

“Love the products Gruum offer, high quality and great prices. Also love how products are packaged.”

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Posted 1 year ago

“So far as only tried 1 of the products, very pleased”

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Posted 1 year ago

“The products are really the best. I have used skincare products and I experienced my skin very hydrated and smooth. Definitely recommend.”

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Posted 1 year ago

“easy to order & straightforward , the products I have used so far are quite good and the prices reasonable. cheers.”

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Posted 1 year ago

“Great face wash and the reviving facial gel really perks my skin up; it gives me a lovely healthy glow. The scent is fresh and very subtle which I like. It’s good stuff, it suits me and my ‘less is more’ attitude to body care products.”

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Posted 1 year ago

“I love these products and have got my boyfriend into them as well. I love the smell and how clean you feel after using them. Their products leaves your skin feeling so soft and smooth. You smell amazing for hours after using them plus it’s all good for you 😊”

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Posted 1 year ago

“The subtle scent of the roll on perfumes is beautiful. Rather than the brash blast usually associated with perfume, these are understated, refined and almost for the person wearing them. I gave one to a friend who is absolutely delighted with it. Yet another excellent Grüum product.”

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Posted 1 year ago

“I didn't receive my order it's been 1 month”

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Posted 1 year ago

Hi Emma, Thanks for your review. Sorry to hear that you did not receive your order. I have had a look into this and I can see that one of our team has sent out a replacement order which was delivered on 02/05/25 so it should be with you by now. If for any reason you did not receive this then please get in touch at support@gruum.com and put the subject line 'review io' and I will look into this for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I’ve recently tried a few products from grüum, and I’m genuinely impressed. Their commitment to sustainability really stands out—minimal plastic, recyclable packaging, and simple, clean formulas.The face wash in particular stood out to me: it’s super gentle, doesn’t dry out my skin, and leaves my face feeling clean and refreshed.”

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Posted 1 year ago

“I recently found Gruum becuase of a Vodafone offer. I am impressed with their products so far, how good they are, the packaging and the fact they are made in the UK. I have also tried their wonderful scented candles. Worth a try !”

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Posted 1 year ago

“Love that moisturiser good stuff.”

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Posted 1 year ago

“Dear Team, I found ordering from the grum website easy and hassan free. The products arrived on time and as described. Thank you.”

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Posted 1 year ago

“Bought for grandaughters at their request so it must be good 👍”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,513 reviews