Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,540 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the tan extention lotion going on holiday soon so.will know more about how good it is”

Helpful Report

Posted 1 year ago

“Order took over a week to be dispatched to arrive with zero updates in between. Poor experience and customer service was difficult to get hold of with again a delayed response.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We have a usual despatch time of 1-2 days, however, orders placed during an offer/promotion period can take a little longer to be despatched, I'm afraid. We are so sorry about the delay you experienced with your order. If there is anything else we can help you with then please do not hesitate to get in touch at support@gruum.com and we will be happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“got it as a special with a product I bought . room freshener n melts . not smelly at all.”

Helpful Report

Posted 1 year ago

Hi June, Thanks for taking the time to leave a review. Sorry to hear that your products may not have been what you were expecting. We would love to know what it was so we can look into this as we are always trying to improve! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Great product, clean packaging. Very satisfied. Will order again”

Helpful Report

Posted 1 year ago

“I ordered these products via a discounted link through my phone provider not expecting them to be as impressive as they are! I had a Hair Growth Shampoo Bar, Facial Wash, Calming Spray and Moisturiser Bar. They all smell absolutely incredible and make my skin and hair feel amazing. Will definitely be coming back to buy more soon!!”

Helpful Report

Posted 1 year ago

“10/10 would recommend. My skin has never been better. Also a very ethical and organic brand I can really get behind!”

Helpful Report

Posted 1 year ago

“Love this company. I use the volume shampoo and conditioner bars all the time and they last for ages. Boxes were getting a bit soggy but just purchased the storage tins for them and they're brilliant. Very quick and easy to use the ordering service , would highly recommend gruum.”

Helpful Report

Posted 1 year ago

“I love the Gruum products, good quality and competitive prices.”

Helpful Report

Posted 1 year ago

“I got really sensitive skin and before started using this serum i was scared but this product is magic my skin feels so smooth and fresh. I highly recommend this”

Helpful Report

Posted 1 year ago

“Thank you Gruum for your amazing products. So cheap and the best I have ever used.”

Helpful Report

Posted 1 year ago

“i absolutely loved the products i received i use them everyday!! so relaxing and gentle on my skin. highly recommend, will be ordering again x”

Helpful Report

Posted 1 year ago

“Didn't recieve”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your review. Sorry to hear that you have not received your order. Please check you inbox for an email from support@gruum.com and we will look into this further for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Products are nice and good. The soya walk melts are awesome. Lovely smells. I also use the sleep mist as I have trouble sleeping. It helps. The hand cream is nice as well.”

Helpful Report

Posted 1 year ago

“Excellent products. Great company with friendly founders”

Helpful Report

Posted 1 year ago

“Love the products Gruum offer, high quality and great prices. Also love how products are packaged.”

Helpful Report

Posted 1 year ago

“So far as only tried 1 of the products, very pleased”

Helpful Report

Posted 1 year ago

“The products are really the best. I have used skincare products and I experienced my skin very hydrated and smooth. Definitely recommend.”

Helpful Report

Posted 1 year ago

“easy to order & straightforward , the products I have used so far are quite good and the prices reasonable. cheers.”

Helpful Report

Posted 1 year ago

“Great face wash and the reviving facial gel really perks my skin up; it gives me a lovely healthy glow. The scent is fresh and very subtle which I like. It’s good stuff, it suits me and my ‘less is more’ attitude to body care products.”

Helpful Report

Posted 1 year ago

“I love these products and have got my boyfriend into them as well. I love the smell and how clean you feel after using them. Their products leaves your skin feeling so soft and smooth. You smell amazing for hours after using them plus it’s all good for you 😊”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,540 reviews