Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the shampoo and conditioner bars , the shampoo bar was great and quickly lathered up , the conditioner bar took a little longer but worked great on my coloured hair , be great to take on holidays , would buy again !”

Helpful Report

Posted 1 year ago

“I ordered the products via the Martin Lewis website and ordered an additional product that complemented the original offer. I am very happy with the value of my purchase and the quality and packaging looks great. I haven't tried any yet because I'm undecided whether to keep it for myself or give it as a present for my sister.It looks very holesom and smells great. I cannot say more about it until I or my sister have used it”

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Posted 1 year ago

“Good quality products only problem is that comes paper wrapped ...so if one has a few Products ( I have shampoo bar, facial cleanser, conditioner, body butter, face wash) how many dish soaps are needed. For that reason I will not order again.”

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Posted 1 year ago

“Really nice products, but I do feel they can be expensive. They are a treat, not a necessity”

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Posted 1 year ago

“Very little packaging, good prices & lovely products. Facial wash is good, cuticle oil, facial oil & lip conditioner. Haven’t used the others yet.”

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Posted 1 year ago

“For a company that is selling sustainable products, I was really surprised that the box contained polystyrene plug packaging - natural alternatives are available so use them please otherwise your environmental claims are hypocritical.”

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Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. All packing materials we use are recyclable, the packing peanuts are made from corn starch, and they are biodegradable so can be recycled along with your compostable waste. They are also soluble and will dissolve under water. I hope this helps. https://www.gruum.com/recycling-information/ Warm regards Mikaela-Team gruum

Posted 1 year ago

“Very good”

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Posted 1 year ago

“I started using Gruum a few years ago through a Railcard deal and now I'm hooked. I like their shampoo/conditioner bars....so easy to take on holiday as well. Their face oils make my skin feel lovely and not greasy. Diffusers and melts have an amazing smell. Would definitely recommend, especially since they are very conscientious of sustainability.”

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Posted 1 year ago

“Very simple cery good products”

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Posted 1 year ago

“I'm so satisfied with my purchase. The items are of very good quality and have an amazing scent. I highly recommend Gruum products.”

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Posted 1 year ago

“Excellent products from a world caring firm, the products are different, smell devine and do the job, it's a pleasure to pamper one's self ( when one has the time) and feel really refreshed when done.”

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Posted 1 year ago

“Shampoo bar is good. Body moisturiser bar is not usable. The idea is good but the body and hands need to be really hot for the bar to work. I found it scraped the skin and did not deposit any moisturiser . Now in the bin as waste of money. Yet to use conditioner and soap. No one can get soap wrong surely.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We hope our products work for everyone but appreciate this is not always the case. I have passed on your feedback to the relevant team to consider moving forward as this helps us to improve. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Love the suncream range first one I don't burn with just wish the 50spf cam in a bigger bottle”

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Posted 1 year ago

“The smell is divine and the customer service is impeccable!!”

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Posted 1 year ago

“I've liked all of the products I've bought from Gruum; shampoo bars, body bars, daily defence and suncream. Love the minimal packaging as well as the products themselves. Find them the perfect size for travelling and love the green credentials of Gruum.”

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Posted 1 year ago

“Good choice of ethical products. Shampoo bars are the best I’ve found after trying several brands.”

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Posted 1 year ago

“Easy to order and a great environmentally friendly product range. I bought the body butter bar, the shampoo and conditioner and the facial bar. I have yet to try the conditioner, the shampoo is good, easy to use. The body bar smells great, takes a bit of getting used to but feels nice on skin. Not a deep moisture absorbs well. The only product I wouldn’t purchase again is the facial bar. Didn’t feel it cleaned my face very well, it is gentle on the skin and not drying but alas didn’t do much to clean my face.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave a review. Your feedback is valuable to us and helps us to identify areas where we can improve! If you need anything else please reach out to us at support@gruum.com and one of the team will be happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Excellent products and quick delivery. Highly recommend :)”

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Posted 1 year ago

“Excellent products at affordable prices. I do wish you made an aluminium- free solid deodorant.”

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Posted 1 year ago

“Shopped with gruum a number of times. The products are amazing. My absolute favourite is the hemp oil. My teenage boys love the shampoo and conditioner bars. Great products”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,988 reviews