Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,506 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and fast and efficient delivery, thank you”

Helpful Report

Posted 1 year ago

“the app was very easy to use, i ordered a skincare bundle after trying multiple other companies to try and help with my severe psoriasis , nothing had ever worked before and i thought might aswell give it a go, nothing has EVER given me the relief this brand has. thank you so much gruum for helping me”

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Posted 1 year ago

“Great product/s, However, the deleivery took too long. This is why i gave 4stars”

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Posted 1 year ago

“Very pleased with my order. Wax melts smell amazing.”

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Posted 1 year ago

“The dry oil has saved me from looking like a lizard as the warmer weather approaches. I know how beautiful soft and glowy skin ony legs, definitely no lizards in sight!”

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Posted 1 year ago

“Absolutely amazing products! Love the size of the products as you can take them away on holidays without worrying about size restrictions. The products smell so delicious too! Definitely recommend!”

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Posted 1 year ago

“Love the tan extention lotion going on holiday soon so.will know more about how good it is”

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Posted 1 year ago

“Order took over a week to be dispatched to arrive with zero updates in between. Poor experience and customer service was difficult to get hold of with again a delayed response.”

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Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We have a usual despatch time of 1-2 days, however, orders placed during an offer/promotion period can take a little longer to be despatched, I'm afraid. We are so sorry about the delay you experienced with your order. If there is anything else we can help you with then please do not hesitate to get in touch at support@gruum.com and we will be happy to help. Warm regards Mikaela-Team gruum

Posted 11 months ago

“got it as a special with a product I bought . room freshener n melts . not smelly at all.”

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Posted 1 year ago

Hi June, Thanks for taking the time to leave a review. Sorry to hear that your products may not have been what you were expecting. We would love to know what it was so we can look into this as we are always trying to improve! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Great product, clean packaging. Very satisfied. Will order again”

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Posted 1 year ago

“I ordered these products via a discounted link through my phone provider not expecting them to be as impressive as they are! I had a Hair Growth Shampoo Bar, Facial Wash, Calming Spray and Moisturiser Bar. They all smell absolutely incredible and make my skin and hair feel amazing. Will definitely be coming back to buy more soon!!”

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Posted 1 year ago

“10/10 would recommend. My skin has never been better. Also a very ethical and organic brand I can really get behind!”

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Posted 1 year ago

“Love this company. I use the volume shampoo and conditioner bars all the time and they last for ages. Boxes were getting a bit soggy but just purchased the storage tins for them and they're brilliant. Very quick and easy to use the ordering service , would highly recommend gruum.”

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Posted 1 year ago

“I love the Gruum products, good quality and competitive prices.”

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Posted 1 year ago

“I got really sensitive skin and before started using this serum i was scared but this product is magic my skin feels so smooth and fresh. I highly recommend this”

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Posted 1 year ago

“Thank you Gruum for your amazing products. So cheap and the best I have ever used.”

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Posted 1 year ago

“i absolutely loved the products i received i use them everyday!! so relaxing and gentle on my skin. highly recommend, will be ordering again x”

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Posted 1 year ago

“Didn't recieve”

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Posted 1 year ago

Hi there, Thanks for your review. Sorry to hear that you have not received your order. Please check you inbox for an email from support@gruum.com and we will look into this further for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Products are nice and good. The soya walk melts are awesome. Lovely smells. I also use the sleep mist as I have trouble sleeping. It helps. The hand cream is nice as well.”

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Posted 1 year ago

“Excellent products. Great company with friendly founders”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,506 reviews