Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really impressed with the products and price”

Helpful Report

Posted 1 year ago

“I will never stop singing the praises of Gruum. They make skin (and hair) care effortless easy ordering, quick delivery. Couple this with products that do what they say, priced brilliantly and don't trample our planet, how can you not love them. I hope you guys go from strength to strength, the world need more companies with heart and soul.”

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Posted 1 year ago

“Every product I purchased has been excellent! Especially the hand cream as I have extremely dry hands due to excessive washing and it moisturizes them beautifully! Ta Gruum for these products! Cheers 🙂”

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Posted 1 year ago

“Good products good value most importantly planet friendly which is priority for me came on time easy to order would highly recommend this small business will use again”

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Posted 1 year ago

“Products are good quality and arrive very promptly.”

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Posted 1 year ago

“I love the products. The products come in neat small packages perfect for holidays and travelling overseas. Everything is recyclable including all the packaging. I wish this company every success with a small company and will do my upmost to support them.😊”

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Posted 1 year ago

“Lovely echo friendly products and also a handy alternative to bottles and plastics when travelling”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Items arrive on time. Products are good. I particularly like the bars of hair shampoo. Wonderful lather and they last ages! Great that there are no bottles to dispose of.”

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Posted 1 year ago

“I like your products alot, they work well with my sensitive skin/acne and smell great too 👍 👌.”

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Posted 1 year ago

“Very pleased with my orders over the last few years. Really easy to order & navigate the website. Lovely products ☺️😍”

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Posted 1 year ago

“I ordered and received sample sizes through MSE site - haven't tried them all properly yet. Shampoo/conditioner seems good, soap difficult to lather so far but nice smell. What I thought completely counter-productive (off-putting) was to be emailed daily to order more products BEFORE I'd even received my sample order above. Mentioned it a few times, but got a robotic response! Good luck with a thoughtful future.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We value your feedback as this helps us to identify how we can improve. We are pleased to hear that you have enjoyed trying some of our products! Sorry if you did not want to receive so many emails, you can always manage your preferences by going to the bottom of an email you have received. If you need anything else please let us know at support@gruum.com. Thanks again. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Super sustainable small business looking after everyone’s health and appearance. Great products which care for us and the planet.”

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Posted 1 year ago

“Excellent items planet friendly fast delivery”

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Posted 1 year ago

Hi Caroline, Thanks so much for taking the time to leave a review. Your feedback is lovely to hear and we are pleased that you have had a good experience with us but it doesn't match the 1 star review. Please let us know how we can improve! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I've yet to buy a product from Gruum that I wouldn't heartily recommend, to friend and stranger alike.”

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Posted 1 year ago

“Love gruum, gifted also to my son who is very impressed”

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Posted 1 year ago

“Today was new Gruum day like clean sheets day but opening a new Gruum product. This time it was pro shampoo hair growth bar and matching conditioner. I’ve been a fan of Gruum products for a while now but these bars are next level. Shampoo lathers well as usual conditioner is absolutely mega. I didn’t need to use as much as normal and my hair feels amazing. Don’t know about the hair growth yet but watch this space. Only slight downside is that the smell is not very noticeable and I do like a nice strong perfume in my shampoo. It’s a small concern because of the amazing performance though and I will definitely stick with it now”

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Posted 1 year ago

“Beautiful products, I bought as a gift for a friend and she loved them !”

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Posted 1 year ago

“Lovely products and easy to order, I would recommend Gruum.”

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Posted 1 year ago

“Love the ethos of this company and its products. Easy website to order from.”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,988 reviews