Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,891 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought the hair serum. The smells and the quality are amazing. I love that they put on the website all the ingredients.”

Helpful Report

Posted 3 months ago

“I find the products to be fantastic, so kind to my skin. The ordering process is easy and delivery is always fast. Love it.”

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Posted 3 months ago

Hi Deanne, Thank you for your wonderful review! We’re delighted to hear that our products are kind to your skin and that you’ve had a smooth ordering experience with fast delivery. Your support means so much to us! Warm Regards, Alex Team grüum

Posted 3 months ago

“Great company with a good range of products at an affordable price. They seem genuinely passionate about their products, great customer service and dont take your custom for granted like other companies do. This is what sets gruum above the rest.”

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Posted 3 months ago

Hi Vanessa, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our range, pricing, and customer service. It means a lot to know that our passion for our products and care for our customers sets us apart – your support truly makes what we do worthwhile! Warm Regards, Alex Team grüum

Posted 3 months ago

“I love Gruum products. They are always good quality. Very easy to order. I especially like the fact that they are good for the environment.”

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Posted 3 months ago

Hi Miss Reynolds, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the quality of our products and finding the ordering process easy. It’s wonderful to know that our environmentally friendly approach resonates with you too! Warm Regards, Alex Team grüum

Posted 3 months ago

“Very good moisturiser a little goes a long way. Not greasy or heavy and after applying my skin felt very calm and soft”

Helpful Report

Posted 3 months ago

“Ordered the face moisturiser- a little surprised it arrived in what looked like a sample bottle with no seal on the top, just the screw lid. Found it very gloopy, not pleasant to apply at all, and didn’t leave my skin feeling revived in the same way as other products such as Keihls. Very disappointing, won’t be ordering again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback. We’re very sorry to hear that the face moisturiser didn’t meet your expectations and that the packaging and texture were disappointing. This is certainly not the standard we aim to provide. We truly value your comments as they help us improve. If you’re willing to share a little more detail about the issue, we would greatly appreciate the opportunity to look into it further and try to restore your faith in us. Please feel free to contact us at support@gruum.com, and our team will be more than happy to assist. Kind regards, The grüum Team

Posted 3 months ago

“I have ordered soaps before and find their hair soaps really nice. It's good to know that this company are British and provide green friendly products.”

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Posted 3 months ago

“Fab products, smell divine, really easy to use and a great success. The shampoo bars in particular were an unexpected hit! Excellent customer service and packaging. Will def reorder”

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Posted 3 months ago

“Excellent range of products that are free of toxins with speedy delivery”

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Posted 3 months ago

“Great products in handy travel sizes. Particularly love the facial cleanser bars. Really gentle on my skin and perfect for holidays.”

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Posted 3 months ago

“Good products with good values”

Helpful Report

Posted 3 months ago

Hi Liz, Thank you for your review! We’re delighted to hear that you’re enjoying our products and finding good value in them – your support means a lot to us. Warm Regards, Alex Team grüum

Posted 3 months ago

“Good, natural ingredients, goes well with my skin .”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your lovely review! We’re glad to hear that our products with natural ingredients are working well with your skin – your feedback means a lot to us. Warm Regards, Alex Team grüum

Posted 3 months ago

“Thrilled with the new moisturiser purchased from Gruum. I love the packaging. It looks very smart in my bathroom. I will purchase more. Thank you”

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Posted 3 months ago

“I have yet to receive a product that I haven't enjoyed using. You can take a chance on a product in the sale to find the one that's just right for you. Then you can still order it when it's time for a new one Wonderful!”

Helpful Report

Posted 3 months ago

Hi Ann, Thank you for your lovely review! We’re thrilled to hear that you’ve enjoyed every product you’ve tried and that our sale items have helped you discover your favourites. It’s wonderful to know you’re able to reorder them when needed – your support means so much to us! Warm Regards, Alex Team grüum

Posted 3 months ago

“I have ordered from Gruum a few times and have always been happy with the products I recieved, the customer service is great and the checkout process is very good, I would recommend this company.”

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Posted 3 months ago

Hi Jennifer, Thank you so much for your kind review! We’re delighted to hear that you’ve consistently enjoyed your Gruum products and that our customer service and checkout process have met your expectations. Your recommendation means a lot to us! Warm Regards, Alex Team grüum

Posted 3 months ago

“The new plastic razor is poor quality and the blades are not as good. I will not be ordering anyfhing from here. When Gruum startef to razor handles and blades were amazing but now it is poor quality and feels cheap”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your feedback. We’re really sorry to hear that the new plastic razor hasn’t met your expectations and that the blades feel lower quality. This is certainly not the standard we aim to provide, and we truly value comments like yours as they help us to improve. We appreciate you giving the products a try. Kind regards, The grüum Team

Posted 3 months ago

“Love the Relax pulse point!”

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Posted 3 months ago

“Love the hair soaps, truly recommend. Ordering was quick and easy. Look out for special offer bundles to save a few pennies.”

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Posted 3 months ago

Hi there, Thank you for your lovely review! We’re so glad to hear you’re enjoying the hår Shampoo Bars and that ordering was quick and easy. Great tip about the special offer bundles too – we love sharing the savings with our customers! Warm Regards, Alex Team grüum

Posted 3 months ago

“Love the shampoo bars. Gentle on the hair and last for months. Eco friendly and easy to transport on holiday. The reed diffusers have a beautiful long lasting aroma in the home and again lasts for ages even when the liquid evaporates the reeds maintain the scent. Good efficient delivery service and good customer relations.”

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Posted 3 months ago

Hi Elizabeth, Thank you so much for your detailed and lovely review! We’re thrilled to hear that the hår Shampoo Bars are gentle, long-lasting, and travel-friendly, and that the vädra Reed Diffusers are filling your home with a beautiful, long-lasting aroma. It’s wonderful to know our delivery service and customer support are hitting the mark too – your support means the world to us! Warm Regards, Alex Team grüum

Posted 3 months ago

“I really love Gruum products and in particular the hair care range. The shampoo and conditioner bars are good quality and leave your hair in great condition. Also easy for travelling with and no bulky plastic to dispose off either.”

Helpful Report

Posted 3 months ago

Hi Kerry, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our Shampoo and Conditioner Bars and that they’re keeping your hair in great condition. It’s fantastic that the travel-friendly, plastic-free design is making your routine even easier – your support means so much to us! Warm Regards, Alex Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 25,891 reviews