Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,865 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a beauty starter pack free from my carers app. The products are lovely and I ordered bath bombs. Its all lovely and I will continue to order from the. Ordering is easy and delivered fast. X”

Helpful Report

Posted 3 months ago

Hi Donna, Thank you for sharing your lovely feedback. It’s great to hear you enjoyed your beauty starter pack and that you’ve been pleased with the bath bombs too. We’re really happy the ordering process has been easy and delivery has been quick for you. We look forward to you shopping with us again. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Bardzo szybka dostawa Produkty świetnej jakości,niesamowite zapachy Polecam firmę Gruum”

Helpful Report

Posted 3 months ago

Hi Sabina, Thank you so much for your lovely review – we’re really pleased to hear you were happy with the fast delivery and that you’re enjoying the quality of the products and their scents. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 3 months ago

“I recently placed an order to try out the deodorant. I found it easy to find on the website, the order process was simple and delivery was quick. I am very happy with the products and will definitely order these again.”

Helpful Report

Posted 3 months ago

Hi Shelley, Thank you for sharing your experience. It’s lovely to hear you found the website easy to navigate, the ordering process simple, and that delivery was quick. We’re really pleased you’re happy with the deodorant and that it’s something you’d choose again. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Amazing products that are environmentally friendly, feel great on your skin and the packs are great for when you are traveling.”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing such lovely feedback. It’s great to hear you’re enjoying the products and that they feel good on your skin, with the travel-friendly packaging being a real bonus for you too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Excellent products, that are made of natural ingredients. Packaged well.”

Helpful Report

Posted 3 months ago

Hi Katrina, Thank you for sharing your lovely feedback. It’s great to hear you’re enjoying the products and appreciate the natural ingredients, as well as the packaging. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I have had a few orders from Gruum and the products have been amazing. Natural ingredients that aren’t harsh on the skin, smell beautiful and recommend them to all my friends to try. Gruum was a fabulous find for me, so if you like products with only natural ingredients and no harsh chemicals, give it a go and you won’t be disappointed 😁”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you for sharing such lovely feedback. It’s wonderful to hear you’ve been enjoying your orders and that the products have been gentle on your skin while still smelling beautiful. We’re really pleased grüum has been a great find for you, and we appreciate you recommending us to your friends too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love the products, lotions and soaps are great for me. My absolute favourtie is the Tan Extending Moisturiser, it really works and helps my tan to last a bit longer once summer has gone! Certainly recommend Gruum.”

Helpful Report

Posted 3 months ago

Hi Mrs Judith, Thank you for sharing your lovely feedback. It’s great to hear you’re enjoying the lotions and soaps, and especially that the Tan Extending Moisturiser has become a favourite and is helping you keep that summer glow going for longer. We really appreciate your recommendation. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Wide range of choice from their range. The products are always effective. Very satisfied customer!”

Helpful Report

Posted 3 months ago

Hi Barrie, Thank you for your lovely feedback. It’s great to hear you’re enjoying the range and finding the products consistently effective, with good variety to choose from. We really appreciate you taking the time to share your thoughts and your support as a satisfied customer. Warm Regards, Andrea - team grüum

Posted 3 months ago

“The products have such great quality and price value, the spf products are my absolute favourite, especially the lip serum. The scents of items are non irritatant. And with such variety there is stuff for everyone”

Helpful Report

Posted 3 months ago

Hi Maja, Thank you for sharing such lovely feedback. It’s wonderful to hear you’re enjoying the quality and value of the products, and we’re especially pleased to know the SPF range and lip serum are favourites of yours. It’s also great to hear the scents suit your skin and that you’ve found something for everyone in the range. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Always excellent good quality products that work really well for me”

Helpful Report

Posted 3 months ago

Hi, Thank you for your lovely feedback. It’s great to hear you’re consistently happy with the quality and that the products are working really well for you. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Good products a little uncompetitive on pricey in terms of size. Not really a product I haven’t liked from you guys. Keep up the good work.”

Helpful Report

Posted 3 months ago

Hi Lawrence, Thank you for taking the time to share your feedback. It’s great to hear you’ve been happy with the products overall and that you haven’t come across anything you’ve not liked, which is really appreciated. We also value your honest thoughts on pricing and sizing and will make sure this is shared with the relevant team. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great quality products. Feel perfect on the skin.”

Helpful Report

Posted 3 months ago

Hi Bethany, Thank you for your lovely feedback. It’s great to hear you’re enjoying the quality of the products and that they feel perfect on your skin. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Really happy with the products. The soaps are brilliant, and the cooling balms. Looking forward to using my shampoo and conditioner. It was really easy ordering and would recommend these products 😊😊😊”

Helpful Report

Posted 3 months ago

Hi June, Thank you for your lovely feedback. It’s great to hear you’re really happy with the products and especially enjoying the soaps and cooling balms. We’re also pleased you found ordering easy and that you’d recommend us. We hope you enjoy the shampoo and conditioner just as much when you come to use them. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Lovely quality goods at very reasonable prices”

Helpful Report

Posted 3 months ago

Hi, Thank you for your kind feedback. It’s lovely to hear you’re happy with the quality of the products and find them good value. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love it easy to order and great products”

Helpful Report

Posted 3 months ago

Hi Fyeka, Thank you for your lovely feedback. It’s great to hear you found ordering easy and that you’re enjoying the products. Warm Regards, Andrea - team grüum

Posted 3 months ago

“New to the products so just trying them out. Love the idea of them and the company values.”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your thoughts. It’s lovely to hear you’re enjoying discovering the products and connecting with our brand values. We hope as you try more from the range, you find some real favourites along the way. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Haven't used products as yet ..but wonderful ease of ordering with promt delivery Fantastic size for holidays”

Helpful Report

Posted 3 months ago

Hi Sue, Thank you for taking the time to share your thoughts. It’s lovely to hear you found the ordering process easy and that delivery was prompt. We’re also pleased the sizes are working well for holidays – that’s exactly what they’re designed for. We hope you enjoy trying the products once you get a chance. Warm Regards, Andrea - team grüum

Posted 3 months ago

“The only reason for not giving you 5 stars is that you are still using outdated postal services. I don't like having to take a day off to sit at home and wait for postman to appear. It's wasting my time. Please go with the time and add inPost to your delivery choices. I love your products but I won't bother buying again of only option to get your products is by RoyalMail. Sorry”

Helpful Report

Posted 3 months ago

Hi Katrina, Thank you for taking the time to share your feedback and for your lovely comments about our products. We completely understand how important it is to have delivery options that fit around your schedule, and it’s really helpful to hear your thoughts on this. We’re always looking at ways to improve our delivery experience, and suggestions like InPost are genuinely appreciated and will be shared with the wider team for consideration. We really value your support and hope we’ll have the chance to welcome you back again in the future. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I have been buying products from Gruum for several years and I am impressed with all the products I have bought. The web site is easy to navigate and the range available is great. Each item has a good description of what it does and what it contains. Delivery is good and I love the packaging, what more could I ask for. My family are very impressed with the products I am using and consequently they are now using Gruum products.”

Helpful Report

Posted 3 months ago

Hi Sandra, Thank you for taking the time to share such lovely feedback. It’s wonderful to hear you’ve been enjoying grüum products for several years and that the range, descriptions, packaging, and delivery have all made such a positive impression for you. We’re especially pleased to hear your family have discovered the products through you as well. We really appreciate your continued support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I love your products I find they are gentle on my skin. My granddaughter also loves them so I always order for her as well. I find the relaxing sleep mist really helps me to relax. Your products are amazing keep up the good work.”

Helpful Report

Posted 3 months ago

Hi Lucy, Thank you so much for your lovely feedback. It’s wonderful to hear that our products are working so well for you and that they feel gentle on your skin. We’re especially pleased to hear your granddaughter enjoys them too, and that the relaxing sleep mist has become part of your routine to help you unwind. We really appreciate your kind words and support. Warm Regards, Andrea - team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,865 reviews