Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,360 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

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319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love this company. The ethics, the lack of plastic and the amazing products. Beautiful scents and natural packaging. I highly recommend gruum.”

Helpful Report

Posted 3 months ago

“Appreciate new smells/flavours in unusual packages”

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Posted 3 months ago

“every thing was great except the inteetational shipping, took way over 15 days. and hearing back from costumer sevice about it also took a long time”

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Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback. We’re really pleased to hear that everything else about your order was great. International delivery times can sometimes vary depending on local carriers, and we appreciate your patience while it made its way to you. Your comments about communication are noted and help us continue improving our service. Warm regards, Andrea – team grüum

Posted 3 months ago

“Very pleased with the products. Use about 6 different ones and they are all great. Delivery and customer service was also very good. In general would thoroughly recommend them 🙂👍”

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Posted 3 months ago

“We received the After Sun Care oil in a beauty box. A beautiful scent but not overpowering. Nice light oil which doesn't leave the skin feeling greasy, but refreshed and glowing. We are now trying the facial serums which helps improve my skin tone. Looking forward to trying more products.”

Helpful Report

Posted 3 months ago

“Products are lovely. Facial oil hydrates over night and leaves no stickiness. Unperfumed facial products are kind to skin leaving it doft. The roll on fragrances smell divine. The Christmas advent calendar is great value.”

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Posted 3 months ago

“I’ve bought three Advent boxes this year for family members and we all love the contents. The items are all easy to use and smell delicious as well as being natural. So, the word is spreading inside and beyond family. I’ve also given other items from your catalogue to friends and I’m sure they will be happy too. Please keep doing what you are doing. You’re brilliant!”

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Posted 3 months ago

“Easy to order, value for money, lovely products for the whole family. Especially love the kids products.”

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Posted 3 months ago

“I placed my order in October. It is now almost January and I havent recieved my order. fab!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback. We’ve reached out to you privately to help and make sure everything is taken care of as quickly as possible. We appreciate you bringing this to our attention and look forward to getting it sorted for you. Warm regards, Andrea – team grüum

Posted 3 months ago

“Love the products and only having necessary packaging.”

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Posted 3 months ago

“Just completed my gorgeous advent calendar and look forward to using all my new treats, happy new year Gruum !!”

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Posted 3 months ago

“Love Gruum products, love the packaging, the website is easy to use and delivery is prompt. Gruum also have some great offers, I like to keep my open for these. I have recommended gruum to many friends. Thanks and keep it up.”

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Posted 3 months ago

“True to its ethos, always reliable and long-lasting, and excellent value for money!”

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Posted 3 months ago

“Bowled over by the quality of Gruum skincare. I’m 66 and my skin has improved no end. Prickly pear oil is amazing and the cleansing products don’t dry my skin out. Highly recommend the advent calendar for being able to test a range of goodies. Well done!”

Helpful Report

Posted 3 months ago

“Iv had the advent calendar for the first year and it's been amazing value with lots of different products to try even the box is totally recyclable. Very impressed overall. My only criticism is the shampoo and conditioner bar looks identical when out of the box.”

Helpful Report

Posted 3 months ago

“I lovey Gruum products easy to subscribe to and change my order when I need to and the products are soooo good. I bought the advent calendar this year as well and it's amazing I love the scents of the candle melts and it's giving me an opportunity to look at your other products at a fraction of the cost. I love it. Longay it continue. The oils are especially amazing favourite.”

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Posted 3 months ago

“Amazing products and truly irresistible smell.”

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Posted 3 months ago

“Love it so much thank you”

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Posted 3 months ago

“I actually came across Gruum because they had a promotion on the Jet 2 app and I won some products. I was so taken by my products - A lapp lip conditioner, vanilla cookie and tripeptide: A gentle fragrance free gruum natural moisturiser; A face wash bar, cranberry and clementine and A moisturising face spritz, orange blossom - that I decided I had to have their Advent calendar. Website very easy to use and products are lovely. I have the fragrance free gruum natural moisturiser on y list of fab products now!”

Helpful Report

Posted 3 months ago

“I have placed small orders a few times before so I was already aware of the high quality and affordability of the products. When I received an email about this years advent calendar, I just had to order one and it hasn't disappointed. It has been great opening a new window each day and finding a new product to try. There is such a wide variety of products and they all look and smell fantastic, so thank you!”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 25,360 reviews