Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,858 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Gruum! Been using your products for a while now. The gentle moisturiser is amazing, you don't need much, it absorbs into the skin so easily and lasts ages. Also used the serum and face sun screen and loved these too. Ordering is easy and delivery is quick. I would definitely recommend 👌”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear you’ve been enjoying grüum products and that the gentle moisturiser, serum, and sunscreen have all worked so well for you. It’s great to know you also find ordering easy and delivery quick. Your feedback is highly apreciated. Alex – Team grüum

Posted 3 months ago

“Beautiful shower bars! Lovely smell and left my skin moisturised- much better than shower gel or soap. Everyone should try these!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear you’re enjoying the shower bars and that you love the scent and how moisturised they leave your skin feeling compared to traditional shower gel or soap. Thanks again for sharing your thoughts with us. Alex – Team grüum

Posted 3 months ago

“Ordered quite a few times from here and the products are just amazing on my skin - for someone who always has dry scaly skin gruum works wonders on me. It’s not always about quantity, but for me personally it’s about quality and Gruum has always given that in every product.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear you’ve been ordering from grüum regularly and that the products have been so beneficial for your dry skin. We're truly grateful for your continued support. Alex – Team grüum

Posted 3 months ago

“I love the products, have tried few of them and I really like them”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear you’re enjoying the products and that you’ve liked the ones you’ve tried so far. Thanks again for sharing your thoughts with us. Alex – Team grüum

Posted 3 months ago

“I’d ordered gruum items before and used them as presents for friends. However this time I started using the shampoo and sun lotion myself. The shampoo is as good as my usual shampoo but as it’s in a ‘bar’ style it’s smaller and will be great for holidays. This will now become my usual shampoo. The sun lotion is again great quality and will be perfect for my holidays.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear you’ve been enjoying both the shampoo bar and the sun lotion, and that they’ve worked well for your needs, especially for travel. It’s great to know the shampoo bar has impressed you enough to become your new go-to. Alex – Team grüum

Posted 3 months ago

“It was very easy to place my order and I received it within a few days. Very nicely presented and so pleased with the products. The size was very useful as we were going on holiday. The facial sun lotion was very good and didn't leave a greasy film as some do and it worked too!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review – we’re really pleased to hear your order arrived quickly and was nicely presented, and that you were happy with the products overall. We're delighted to hear it’s been such a smooth and positive experience from start to finish. Alex – Team grüum

Posted 3 months ago

“Disappointed in size of products and the square soap is uncomfortable to hold and use”

Helpful Report

Posted 3 months ago

Hi Sue, Thank you for sharing your feedback. It’s helpful to hear your thoughts on both the product sizes and the shape of the soap. The bars have been designed in a more minimal, modern format, but we completely understand that comfort in hand is just as important when it comes to everyday use. Your comments about the square shape are really useful and will be shared with our product team for review. We also appreciate your thoughts on sizing, as this helps us understand how our products are experienced in real life. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great products very efficient service sent out in quick time .”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re happy with the products and the efficient, quick delivery. We truly appreciate your kind words. Alex - Team grüum

Posted 3 months ago

“Very good product and fast delivery, very pleased with the orders.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re happy with the products and the fast delivery. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I love Grűum products! Because they work so well, especially the facial oils for me! I love the smell of all of them, the room sprays, the candles. And I really like the fact they are natural.”

Helpful Report

Posted 3 months ago

Hi Nicole, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying grüum products and that the facial oils are working so well for you. It’s great to know you’re also enjoying the room sprays and candles, and that you appreciate the natural approach. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“Had a few products from gruum and would definatly recommend i love the size and shape of the products especially for holidays theyre easy to pack,and work really well.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’ve enjoyed several grüum products and that the size and shape make them especially handy for holidays – exactly what we aim for. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 3 months ago

“Amazing products, my daughter started a new job on her feet all day and said they were very painful, I bought your luxurious foot cream for her to try and she loved it so now on second one and put in bimonthly order. Thank you”

Helpful Report

Posted 3 months ago

Hi Glynis, Thank you so much for your lovely review. Wwe’re really pleased to hear your daughter has been enjoying the luxurious foot cream and that she has added it to a regular order – that really means a lot to us. We truly appreciate your support and kind words. Alex - Team grüum

Posted 3 months ago

“Easy website to use and very nice packaging. Not used them yet!”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you found the website easy to use and liked the packaging. We hope you enjoy trying the products once you do, and we truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I loved the travel size, face sun cream, the after sun bar, and cooling spray. They were perfect for my week holiday in Spain. The cream was so light & easy to apply, factor 30. The after sun bar, was an original idea, I'd not seen before. Applying to my face at the end of the day was lovely & soothing.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear the travel-sized SPF, after sun bar, and cooling spray were perfect for your holiday. It’s great to know you found the SPF30 light and easy to apply, and that the after sun bar was such a soothing and enjoyable end-of-day treat. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I have not been disappointed with anything I have ordered from Grüum. I love the fact that it is all natural ingredients and no added nasties. I have very sensitive skin and every product is suitable for me. I absolutely love the hair serum, it has helped thicken my hair - I have been using it since my hair started growing back in after chemo and my hairdresser is amazed at the thickness (I normally have baby fine hair).”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for sharing such a thoughtful review – we’re really pleased to hear that everything you’ve tried from grüum has suited your sensitive skin. It’s especially wonderful to hear how much you’re enjoying the hair serum and that it’s been part of your hair journey since it started growing back. We’re really glad it’s made such a positive difference for you. We truly appreciate your support and kind words. Alex - Team grüum

Posted 3 months ago

“The Sun Cream and skin products are great quality and value for money. Would recommend.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the sun cream and skincare products and finding them great quality and value. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 3 months ago

“I have had quite a few items from gruum. The advent calendar is amazing as I didn't realise gruum did so much. The room sprays and the wrist oils are much loved, and my sister in law loves the candles. I have sensitive skin and the face wash doesn't affect me at all. If you are thinking of buying anything please do, the items are great.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’ve been enjoying so many grüum products and that the advent calendar helped you discover more of the range. It’s great to know the room sprays, wrist oils, and candles have become favourites in your family, and that the face wash has been gentle on your sensitive skin too. We truly appreciate your recommendation and continued support. Alex - Team grüum

Posted 3 months ago

“Lovely products easy and quick delivery i will be ordering again PERFECT”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re happy with the products and the quick, easy delivery. It’s great to know you’ll be ordering again, and we truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I have only just started to use my starter gift set of sun cream, lip screen and aftersun which is unusual to say the least as it's in bar form however that made it easy to come through customs. It all feels nice on my skin with no side effects just simple products made for sensitive skins like me. Im happy to give 5* and hope my second order lives up to the first.”

Helpful Report

Posted 3 months ago

Hi Carrol, Thank you so much for your lovely review – we’re really pleased to hear your starter sun care set has been working so well for your sensitive skin, and that you’ve found the bar format convenient for travel. We truly appreciate your 5* feedback and hope your next order continues to impress you just as much. Alex - Team grüum

Posted 3 months ago

“I love these products My favourites are the face oil and face oil bars and last summer the cooling after sun bar was amazing ( although admittedly I didn’t realise you had to mix with water the first time lol) The face sunscreen I used through the hot weather recently and despite high temperatures it never burned and my face always burns! One of my favourite products for holidays is the hydrating mist - I had smaller samples last year but just purchased a larger one for my hols this year. Looking forward to try some of the newer stuff in my holiday bundle. Always good deals on and it I love the packaging. Just bought my daughter a holiday bundle too All good stuff - deffo worth trying x”

Helpful Report

Posted 3 months ago

Hi Melanie, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying so many of your grüum favourites and that they’ve been working so well for you, especialy the face oils, SPF, after sun bar, and hydrating mist that have all become part of your routine. It’s great to know your daughter is getting to enjoy a holiday bundle too. We also appreciate your feedback about the after sun bar usage – that’s really helpful insight. We truly appreciate your continued support and recommendation. Alex - Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,858 reviews