Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,858 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, love the packaging. The ingredients look very skin friendly! Can't wait to try!”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you found ordering easy and that you love the packaging. It’s great to know the ingredients give you confidence too, and we hope you enjoy trying everything. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“Loved it. Premium products in affordable rates.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and feel they offer great quality at a good price. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I really love the products especially the roll on perfumes. The only downside for me is that I live in an extremely hard water area so almost impossible to get any lather from the bars.”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you for sharing your thoughts. It’s lovely to hear you’re really enjoying the products, especially the roll-on perfumes. With the bars, hard water areas can sometimes affect how much lather you get, so it can help to use a soap bag or loofah and work the product with plenty of water to help build it up. We really appreciate you taking the time to leave your feedback. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Grüum has now been my go to daily skincare for over 1 year and I would not change it for anything! My skin is hydrated and cared for, make up sits amazing on top of the skincare and the conditioner bars are great for my hair! I also love the shaving and bath products! There is not one grüum product I have tried and haven't liked!”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful review – we’re really pleased to hear grüum has become your go-to skincare routine over the past year. It’s great to know your skin feels hydrated and cared for, and that your makeup sits well on top of your routine. We’re also really glad you’re enjoying the hair, shaving, and bath products too. We sincerely appreciate your continued support. Alex - Team grüum

Posted 3 months ago

“These are good-quality products which are easy to order and are delivered promptly. Not the cheapest (nor, by far, the most expensive around), but the quality speaks for itself.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your thoughtful review - we’re really pleased to hear you find the products easy to order and delivered promptly. It’s great to know you value the quality, and we really appreciate you taking the time to share your experience with us. Alex - Team grüum

Posted 3 months ago

“I have used products from Gruum before. I have used the face sun cream last year which is easy to use and works. Have used the daily defence lotion which, is easy to put on and facial factor 50 sunscreen again easy to put on.”

Helpful Report

Posted 3 months ago

Hi Jean, Thank you so much for your lovely review - we’re really pleased to hear you’ve continued to enjoy using grüum products and that the SPF range has worked well for you. It’s great to know you find them easy to apply and effective, and we really appreciate your continued support. Alex - Team grüum

Posted 3 months ago

“The products smell lovely and came with a nice soft bag. I brought as a gift so have not used them but im sure they will be nice. For me i need only perfume, linalool and limolene free products, a range like this would be a great addition as many adults and chilsren have these allergies.”

Helpful Report

Posted 3 months ago

Hi Suzan, Thank you so much for your lovely review – we’re really pleased to hear you liked the scents and the soft bag. We hope the recipient enjoys them just as much as you’d hoped. We also really appreciate you taking the time to share your feedback on fragrance sensitivities. Comments like this are genuinely helpful, and we’ll make sure it’s shared with the wider team for consideration as we continue to develop our range. Thank you again for your support and thoughtful suggestion. Alex - Team grüum

Posted 3 months ago

“I absolutely love the deodorant. I found it very effective - especially when we had that very hot spell in May!”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the deodorant and that it held up so well during the warmer weather. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“Great products easy to order.”

Helpful Report

Posted 3 months ago

Hi Katherine, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and found ordering easy. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“I am very impressed with the range of products Gruum has to offer. I found online ordering an easy process with prompt delivery. I have taken advantage of some bargain bundles so I can try out these new to me products. I will be taking the products on holiday with me as they will be easier to transport than liquids that could leak. These products have lots of natural ingredients that are both planet friendly & kinder to your body. I can't wait to try them out.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re impressed with the range of products and that ordering and delivery were smooth and prompt. It’s great to know you find that the products are convenient for travelling, and especially glad you appreciate the natural, planet-friendly approach, the same as we do. We hope you enjoy trying everything out, and we truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“These toiletries (and also home scents which I have had before) are extremely pleasant to use. No chemical after smell on the home scents. The body and facial products have been very gentle, and easy to use.”

Helpful Report

Posted 3 months ago

Hi Deborah, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying both the toiletries and the home scents. It’s great to know you find the products gentle and easy to use, and that the home scents leave natural after-smell – that’s exactly what we aim for. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“Love gruum products. They are fantastic for my skin. Customer care is also outstanding.”

Helpful Report

Posted 3 months ago

Hi Agata, Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products and that they’re working so well for your skin. It’s also great to know you’ve had such a positive experience with our customer care team. We truly appreciate your support. Alex - Team grüum

Posted 3 months ago

“i got a few bits from here. First time ordering from this brand and can happily say they did not disappoint. Had gotten a discount on an Spf set and thought it would be helpful for my holiday. Can confirm the face spf was awesome and protected me in uv9. Their daily facial cleanser is also beautiful and the daily intense moisturiser was very good for revitalising my skin after it being damaged from pool chlorine. Only downside is the moisturiser wasn’t suitable under makeup and would cause it to peel but i’m sure if you left it longer to absorb it wouldn’t be an issue.”

Helpful Report

Posted 3 months ago

Hi Hollie, Thank you so much for your detailed review and for giving grüum a try for the first time. We’re really pleased to hear the SPF set was such a success on your holiday and that the face SPF kept you protected, even in very high UV conditions. It’s also wonderful to know the Daily Facial Cleanser and Daily Intense Moisturiser helped your skin feel revitalised after exposure to pool chlorine. We really appreciate your honest feedback about the moisturiser under makeup too. Feedback like this is incredibly helpful, and it’s great that you found a possible solution by allowing more time for absorption. Thank you again for sharing your experience and for your support. Alex - Team grüum

Posted 3 months ago

“Got a beauty starter pack free from my carers app. The products are lovely and I ordered bath bombs. Its all lovely and I will continue to order from the. Ordering is easy and delivered fast. X”

Helpful Report

Posted 3 months ago

Hi Donna, Thank you for sharing your lovely feedback. It’s great to hear you enjoyed your beauty starter pack and that you’ve been pleased with the bath bombs too. We’re really happy the ordering process has been easy and delivery has been quick for you. We look forward to you shopping with us again. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Bardzo szybka dostawa Produkty świetnej jakości,niesamowite zapachy Polecam firmę Gruum”

Helpful Report

Posted 3 months ago

Hi Sabina, Thank you so much for your lovely review – we’re really pleased to hear you were happy with the fast delivery and that you’re enjoying the quality of the products and their scents. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 3 months ago

“I recently placed an order to try out the deodorant. I found it easy to find on the website, the order process was simple and delivery was quick. I am very happy with the products and will definitely order these again.”

Helpful Report

Posted 3 months ago

Hi Shelley, Thank you for sharing your experience. It’s lovely to hear you found the website easy to navigate, the ordering process simple, and that delivery was quick. We’re really pleased you’re happy with the deodorant and that it’s something you’d choose again. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Amazing products that are environmentally friendly, feel great on your skin and the packs are great for when you are traveling.”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing such lovely feedback. It’s great to hear you’re enjoying the products and that they feel good on your skin, with the travel-friendly packaging being a real bonus for you too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Excellent products, that are made of natural ingredients. Packaged well.”

Helpful Report

Posted 3 months ago

Hi Katrina, Thank you for sharing your lovely feedback. It’s great to hear you’re enjoying the products and appreciate the natural ingredients, as well as the packaging. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I have had a few orders from Gruum and the products have been amazing. Natural ingredients that aren’t harsh on the skin, smell beautiful and recommend them to all my friends to try. Gruum was a fabulous find for me, so if you like products with only natural ingredients and no harsh chemicals, give it a go and you won’t be disappointed 😁”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you for sharing such lovely feedback. It’s wonderful to hear you’ve been enjoying your orders and that the products have been gentle on your skin while still smelling beautiful. We’re really pleased grüum has been a great find for you, and we appreciate you recommending us to your friends too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love the products, lotions and soaps are great for me. My absolute favourtie is the Tan Extending Moisturiser, it really works and helps my tan to last a bit longer once summer has gone! Certainly recommend Gruum.”

Helpful Report

Posted 3 months ago

Hi Mrs Judith, Thank you for sharing your lovely feedback. It’s great to hear you’re enjoying the lotions and soaps, and especially that the Tan Extending Moisturiser has become a favourite and is helping you keep that summer glow going for longer. We really appreciate your recommendation. Warm Regards, Andrea - team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,858 reviews