Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,435 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Gruum! So refreshing to find pocket friendly natural products...even get freebies sometimes! My last order was for the roll on scents. I bought one for my mum, mother in law and for ourselves at home. My mum struggles to sleep. For once she said she slept well and said it was the night she tried the lavenda roll on. I use it on my children at night to calm and help them go to sleep too. Thanks you again! I need to try shampoo bars next! My orig order was dammaged but the customer service was fab! Sent a new parcel straight away!”

Helpful Report

Posted 6 months ago

“The product was fine but the constant spam emails are very annoying and unsubscribing hasn't stopped them. For that reason I'd not buy again or recommend Gruum.”

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Posted 6 months ago

Hi there, Thanks for your feedback — we’re glad to hear the product itself was fine, but we’re really sorry to hear about the issues you’ve had with our emails. That’s definitely not the experience we want anyone to have. We’ve reached out to you privately to get this sorted and ensure you’re fully unsubscribed from any further emails. Thanks again for bringing this to our attention, and we hope we can make things right. Warm regards, Andrea - team gruum

Posted 6 months ago

“I tried the new deodorant due the the eco friendly packaging. I was pleasantly surised by the lovely smel, and itreally does work! (I got the tropical flavor)”

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Posted 6 months ago

“Being on a small income Gruum is a treat. The product's don't fail and a real pampering, at a reasonable price.”

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Posted 6 months ago

“Free products from deal, £20 pound for two small bars of soap which is terrible. I would avoid this brand, super overpriced.”

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Posted 6 months ago

Hi there, Thanks for your feedback — we're sorry to hear you were disappointed with your experience. We always aim to provide high-quality, responsibly made products that offer great value, but we understand that our range may not be the right fit for everyone. Your comments have been noted and will be shared with our team as we’re always looking for ways to improve. Warm regards, Andrea - team gruum

Posted 6 months ago

“I love Gruum products and buy a wide range of skin, hair and home products. Starting with the shampoo and conditioner bars, ideal to take to the pool and water classes and on holiday, I have progressed to skin care and home products. My slight gripe was that many of the products I liked were only available in small quantities and while handy for travel, they were not economical but I'm pleased to see that similar customer comments have been acknowledged and a growing number of items are now available in larger sizes. It's also good to support a local company with ambition, drive and creativity and their regular offers including free delivery with orders over a specified amount make it very worthwhile to put in a decent order. I have gifted many products to friends who now similarly appreciate and order from the range. Go Gruum!”

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Posted 6 months ago

“Beautiful products, delivered and packaged beautifully. Good value for the quality of the products.”

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Posted 6 months ago

“Have been using gruum products g for a while. Pretty good, very easy to order, fast delivery and most importantly it’s friendly for planet.”

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Posted 6 months ago

“Everything from Grüum is good value been using items from the site for a few years now Glad you have made the room sprays into a larger bottle and when I’m getting close to the end of my supply I shall order some I love the citrus one”

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Posted 6 months ago

“As a person with allergies and hair loss I saw huge skin and hair difference using the Gruüm products.”

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Posted 6 months ago

“Love all my gruum products and speedy delivery on everything.”

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Posted 6 months ago

“Love the shampoo bar I've been using now have the tin fo it as well . I might subscribe”

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Posted 6 months ago

“Have ordered some sun protection goodies, face and lip conditioner and was Gruum gifted a gorgeous smelling room spray, FREE. Totally reasonable pricing, good deals, fantastic products and super delivery. What’s not to love! Sustainable and environmentally friendly packaging. Totally recommend”

Helpful Report

Posted 6 months ago

“I purchased a quantity of Shower Gel bars and have found them very, very disappointing. There is no lather from them at all, and feel that I have completely wasted my money. I have scoured the app looking for how I could complain about the purchase and have not found a way to do it.”

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Posted 6 months ago

“Everything always arrives quickly and well packaged. Ive ordered a number of times now and tried different products and always been happy with everything so far love the face oil and candles especially”

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Posted 6 months ago

“I have a sensitive skin prone to eczema and find i can use most of Gruums products.”

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Posted 6 months ago

“Great products, nice aroma. The shampoo bar is brilliant for traveling. Will definitely be using again.”

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Posted 6 months ago

“I find the products that I buy from this company are great ! And great value for money.”

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Posted 6 months ago

“absolutly love these products, I've ordered quite a few of the sets & none have dissapointed, i must admit i was a bit sceptical before i tried some of the bars but was really surprised & delighted with how well they worked & the results. if youre unsure just give it a try, i dont think you'll be disappointed !”

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Posted 6 months ago

“Really like their stuff. Good delivery and offers.”

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Posted 6 months ago

Gruum is rated 4.7 based on 25,435 reviews