Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have loved trying new products after buying shampoo bars for all the family. They are great everyday products and fab for taking on holiday as they're not part of your liquids!”

Helpful Report

Posted 8 months ago

“On my second order from this innovative young company, I love the products, no mouth burning using there toothpaste, fresh breath all day long.. I also really like the ethics of this company and being able to refill the attractive toothpaste bottle there is very little waste, And what there is is easily recycled., I took advantage of one offer and was so impressed signed up for the subscription , which I can pause or cancel without any issues...”

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Posted 8 months ago

“Love so many of their products and always speedy delivery in eco packaging. Thanks Gruum :)”

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Posted 8 months ago

“Fab products.... easy to order, returning happy customer give it a try bar of shampoo a game changer 😀 😀”

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Posted 8 months ago

“Great price, products last a long time, plastic free and great for the planet”

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Posted 8 months ago

“Ideal for fine, blow-away hair”

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Posted 8 months ago

“The shampoo is great, amazing lather & hair feels squeaky clean.. x”

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Posted 8 months ago

“Delivery great. Bars are brilliant too take on holiday. Or use at the gym, or swimming.”

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Posted 8 months ago

“I ordered about 2 months ago and still haven’t received my order.”

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Posted 8 months ago

Hi Mohammed, Thank you very much for getting in touch. Please do check your inbox, as we have sent you an email to help resolve this matter as quickly as possible. Should you need any further assistance, please don’t hesitate to let us know. Kind regards, Team gruum

Posted 7 months ago

“Just fantastic.Everything we have bought has been good.”

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Posted 8 months ago

“I placed an order for myself and another one for my sister. We both received them on time and we both loved the products.”

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Posted 8 months ago

“I’ve used grüum for years, love them . Shampoo, conditioner brilliant for holidays less package room needed. I also used the 50 spf for face for years. Wouldn’t us anything else, my husband and I . We 80 years old so we need it more.”

Helpful Report

Posted 8 months ago

“I first bought Grum thru Martin Lewiis recommendation plus an offer. I recieved shampoo bar, conditioner, and a facial soap..the shampoo is fabulous!! Lovely thick lather plus my hair is super shiny..im hooked and also plastic free..all the way..”

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Posted 8 months ago

“I have found the products very effective. I have sensitive dry skin and they are gentle and moisturising. The hair products are especially good for my hair which is frizzy and dry. The bars are particularly useful when travelling via plane as they aren't liquid. I love the fragrances - and what a good idea putting them on small glass vials: My only beef is that the products are quite expensive when not on offer and the postage cost can be a it high. I have recommended them to friends and some friends now also buy them!”

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Posted 8 months ago

“I haven't yet tried the soaps I purchased but have tried the hair oil which I like as it isn't too greasy or smelly and it goes a long way. I have yet to try more of the product range which is good value for money expecially when it's on offer !”

Helpful Report

Posted 8 months ago

“Great volume shampoo & conditioner. I love how the shampoo bars are so refreshing the conditioner is light and does not weigh your hair down or itch my scalp . I've even tried the juniper & eucalyptus shower gel it's lovely. I'm going to try the other shampoo and conditioners .”

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Posted 8 months ago

“Good products”

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Posted 8 months ago

“Excellent quality products, I particularly like the body butter.”

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Posted 8 months ago

“I love the products from Gruum, simply packaged, easy to use, great for holidays too, especially love the hair products.”

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Posted 8 months ago

“excellent products, especially for arthritic hands, so much easier to use than bottles etc. perhaps you might want to look into this and promote this angle of your products”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews