Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,858 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These product are between my most favourite cosmetics. Nice smell, consistence and good quality. The website and the app are very atractive and easy to order and browse.”

Helpful Report

Posted 3 months ago

Thank you so much Laura💛 We’re really glad you’re enjoying the products and finding the website and app easy to use too, that means a lot! Ana grüum Team x

Posted 3 months ago

“.y first Gruum products were free gifts courtesy of my senior railcard. They was a roll on perfume oil & a rollbon lip conditioner. They were nice but sadly the perfume didn't linger as long as I hoped. My next purchase was the soy candle discovery set which was a very good offer for 12 candles in little tins. Most of the scents were very nice but a couple were a bit 'too green' smelling. I bought the 170g Garden of Eden Candle & it was very nice, the scent lingered even when the candle wasn't lit. My next purchase on payday next week will hopefully be the summer scents offer of 4 soy candles(170g), normally would be £60 but on offer for £30.”

Helpful Report

Posted 3 months ago

Hi Anna, thank you for your feedback. We’re delighted you enjoyed the lip conditioner and especially the Garden of Eden candle. We appreciate your honest comments and hope you love the summer scents collection too! Ana, grüum Team

Posted 3 months ago

“Lovely products feel soft and smooth packaging was mimumul which I liked good for the environment no chemicals in the products very good”

Helpful Report

Posted 3 months ago

Hi Sarah, thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 months ago

“Nice products”

Helpful Report

Posted 3 months ago

So glad to hear you are loving our items. Enjoy! Ana grüum Team x

Posted 3 months ago

“Quick and prompt service from this good provider.”

Helpful Report

Posted 3 months ago

Hi there, we appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 3 months ago

“I love the Gruum products. They feel great quality and natural. Revommended”

Helpful Report

Posted 3 months ago

Thank you for your awesome review, we really appreciate it! Ana grüum Team x

Posted 3 months ago

“I have recently re-found Grüum and have been so impressed with the increased range of products and fragrances. It is now my one stop place to buy sustainable body care products. I love the cardboard deodorants and the face bars, the shaving kit and also the frangrence roller balls are divine.”

Helpful Report

Posted 3 months ago

Thank you so much Jo 💛 We’re really happy to hear you’ve rediscovered us and are enjoying the wider range, it means a lot to be your go-to for sustainable body care! Ana grüum Team x

Posted 3 months ago

“Great products, great value and great ethos as a company. I’ve used a lot of skincare products over the years and Gruum has really impressed me. I look forward to using more products in the future and buying gifts for others.”

Helpful Report

Posted 3 months ago

Thank you so much 💛 That really means a lot to hear, we’re so glad you’re enjoying the products and ethos. We can’t wait for you to try more (and your future gift recipients are lucky too!) Ana grüum Team x

Posted 3 months ago

“Great products and not for crazy prices. Quick delivery and thank goodness no unnecessary packaging :)”

Helpful Report

Posted 3 months ago

We appreciate your positive feedback, thank you for your support! Ana grüum Team x

Posted 3 months ago

“Excellent products and smell great, will be taking them on holiday with me as they don’t take up a lot of space. Nice wee toilet bag that came with the products.”

Helpful Report

Posted 3 months ago

Hi WIlma! Thank you for your awesome review, we really appreciate it! Ana grüum Team x

Posted 3 months ago

“I took a chance with Gruum as I wanted an effective lash serum without the side effects caused by some ingredients in the high end ones and on a more friendly price tag. I’ve been using the lash serum twice a day for a few weeks now and I think I am starting to see results, my lashes definitely look longer. The serum doesn’t irritate my eyes and is easy to apply.”

Helpful Report

Posted 3 months ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“I have yet to use all of the products but I can say the collagen face oil is divine and delivery was prompt and well packaged.”

Helpful Report

Posted 3 months ago

Hi Wendy, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying the collagen face oil and finding it divine, and that your order arrived promptly and well packaged. We hope you continue to enjoy the rest of your products too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Lovely product. Got what I expected buying some more soon.”

Helpful Report

Posted 3 months ago

Hi Mojisola, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“So happy Gruum is in my life. I've been converted for all my skin care, as have my Mum and sister. I lived also the fact that this is a UK based business who are giving us great value for money. Thank you!”

Helpful Report

Posted 3 months ago

Hi Beckie, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“Hi guys, thanks so much! Great items and perfect to take on holidays instead of liquids! Brilliant!”

Helpful Report

Posted 3 months ago

Hi Gary, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“Lots of great products, I love to try new things, thats why I have signed up for the Discovery Club. My first box was brilliant, the reed diffuser is smells gorgeous, the under eye cream is great(a little goes a long way) liked everything I got! Cant wait to see what's in my next subscription in Aigust.”

Helpful Report

Posted 3 months ago

Hi Joanna, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“Great product, budget friendly, an all round positive experience ordering from Gruum!”

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Posted 3 months ago

Hi Flora, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“I have purchased several different products from this company & have always been pleased with the product, price & packaging.”

Helpful Report

Posted 3 months ago

Hi Ali, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“i love the products but found it difficult to order using Pay Pal last time”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely feedback — we’re really happy to hear you’re enjoying the products! We’re sorry to hear you experienced some difficulty when trying to order using PayPal last time. Please be aware that PayPal payments are accepted for amounts over £5. We’ll pass this on to our team to look into further, as feedback like yours is really valuable in helping us improve the checkout experience. Thank you again for your support 🧡 Kind regards, Team grüum

Posted 3 months ago

“Absolutely love grum items hubby has had the full shaving kit with a lovely toilet bag as well definitely recommend”

Helpful Report

Posted 3 months ago

Hi Vivian, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,858 reviews