Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,016 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products Some amazing deals Everything so easy to use”

Helpful Report

Posted 3 months ago

“Really great products. Wonderful scents, good quality, and sustainable.”

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Posted 3 months ago

“When I placed my order, it took more time to arrive than was expected but the problem was quickly cleared up by a kind member of the team and I was able to get my order soon after.”

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Posted 3 months ago

“Simon, plus Founders Review link does not work & my AVG search says unsafe Web site/link!,,,did you know this? Products are very good but body oils could do with being in a more secure container as it is fragile & leaks, so particularly difficult when travelling as it needs to be dispenced..”

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Posted 3 months ago

“Products are fine BUT be aware this company misuses your data, sending marketing emails for other companies. Gruum also don’t respect opting out of email which is a legal requirement. I’m writing this review after writing a complaint AND opting out and STILL receiving emails … asking for reviews.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for bringing this to our attention — we take data privacy and marketing preferences very seriously. I’ve just sent you an email to personally address this issue and ensure your preferences are fully respected. We sincerely apologise for any inconvenience caused and appreciate your patience while we get this fixed. Warm regards, Andrea - team gruum

Posted 3 months ago

“Excellent service, easy to order and products have always arrived ahead of time. My favourite products are the shampoos and the face wash gel. I also like to use the daily defense moisturiser”

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Posted 3 months ago

“I have received many good products from Grumman however I was disappointed with the last order of four soaps as I could not get much lather out kf them.”

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Posted 3 months ago

“They have some great face soap that deal with grease without drying my skin and I love the body soap offcuts pack, it's affordable and gives variety. Website is easy to use and delivery was prompt.”

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Posted 3 months ago

“I love the products. I'm using the mint and poppy seed bath bar at the minute and it smells so fresh and leaves my skin soft and not itchy like some body washes. I've tried so many products I can't mention all of them but everything I have tried has been great! I like that there is no fancy packaging which keeps the cost down. Brilliant products!”

Helpful Report

Posted 3 months ago

“I have very very dry and sensitive skin so rarely change my “known” brands. I initially tried following a free sample offer and have ordered several items since. The hair shampoo products are amazing. Mega lathery with just a few rubs across the head whilst in the shower and hair feels so soft so quickly. Body soaps also excellent. Since initial purchases I have also bought sets as birthday gifts. Very useful especially for a vegan daughter, Really lovely products and I would highly recommend.”

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Posted 3 months ago

“Great products at great prices which are kind to you and the planet. Myself and daughter really like them so give them try!”

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Posted 3 months ago

“Swapped over to this from Dollar Shave Club and so far I am very impressed. The blades are the best I have used and using there products I am having the best shaves even with sensitive skin.”

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Posted 3 months ago

“Ordered mixed bag of Gruum products on special promotion. Only used body bar so far which cleans well but has less fragrance than I’d expected. Not really an issue though. And they are great products for holidays as they take up so little space and can be packed in hand luggage.”

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Posted 3 months ago

“Brilliant products, love the plastic free range. My skin and hair look and feel amazing since using.”

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Posted 3 months ago

“Great value products that are good for planet and my skin .”

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Posted 3 months ago

“I’ve ordered quite a few items from Grüum, the travel sets are brilliant and worth every penny (I ordered two intending to give one to my daughter - I’ve kept it myself for the top ups !)”

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Posted 3 months ago

“High quality skin and hair care products. I love the shampoo and hair conditioner bars which have helped me to cut down on plastics. I use the radiance facial cream and the SPF50 daily defence lotion daily and both leave my skin soft and protected. I appreciate the eco-friendly approach which Gruum takes with their products; this is what drew me to the company in the first place.”

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Posted 3 months ago

“I love that the products are skin friendly with no nasties , but they are not ridiculous in price , which many others are . Had some great bargains too ! The face oil is lovely , have got sunscreen but not used yet as not on hols until September. I am glad I tried Gruum”

Helpful Report

Posted 3 months ago

“I love the ease of using a bar instead of a bottle of shampoo. It was great to find a bar that can be used for hair and body for travel, brilliant idea! The products are good, although I would love to see more products for sensitive and older skin types. Thank you Gruum for listening!”

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Posted 3 months ago

“I love the products I've tried so far, especially the nourishing face oil and the daily moisturiser with SPF. The products are easily absorbed and without an oily residue - great for my mature but oily skin! I wish they provided 'refill' options as a more eco-friendly offering.”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 24,016 reviews