Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,021 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered quite a few items from Grüum, the travel sets are brilliant and worth every penny (I ordered two intending to give one to my daughter - I’ve kept it myself for the top ups !)”

Helpful Report

Posted 3 months ago

“High quality skin and hair care products. I love the shampoo and hair conditioner bars which have helped me to cut down on plastics. I use the radiance facial cream and the SPF50 daily defence lotion daily and both leave my skin soft and protected. I appreciate the eco-friendly approach which Gruum takes with their products; this is what drew me to the company in the first place.”

Helpful Report

Posted 3 months ago

“I love that the products are skin friendly with no nasties , but they are not ridiculous in price , which many others are . Had some great bargains too ! The face oil is lovely , have got sunscreen but not used yet as not on hols until September. I am glad I tried Gruum”

Helpful Report

Posted 3 months ago

“I love the ease of using a bar instead of a bottle of shampoo. It was great to find a bar that can be used for hair and body for travel, brilliant idea! The products are good, although I would love to see more products for sensitive and older skin types. Thank you Gruum for listening!”

Helpful Report

Posted 3 months ago

“I love the products I've tried so far, especially the nourishing face oil and the daily moisturiser with SPF. The products are easily absorbed and without an oily residue - great for my mature but oily skin! I wish they provided 'refill' options as a more eco-friendly offering.”

Helpful Report

Posted 3 months ago

“Some of the bottles like the Suncream (SPF50) are made of a plastic whereby you cannot squeeze contents out easily so you end up with a fair proportion of product still in the bottle.”

Helpful Report

Posted 3 months ago

“Love the products, balm with sun protector is my favorite!”

Helpful Report

Posted 3 months ago

“Good products would like a Matt moisturiser”

Helpful Report

Posted 3 months ago

“this is my first leave in serum ive tried for hair density and omg. ive only been using it for 3 weeks (i apply it every night) and im already getting baby hairs?! not only that- but it doesnt leave my hair looking or feeling greasy at all! the only downside would be the size of the pipette- its too small for the bottle so when you get towards the end of the bottle, the pipette cant reach the serum. i pour it onto my hands but obv that defeats the whole purpose of using a pipette in the first place. other than that though, i'd def recommend this to anyone with fine hair wanting to achieve that naturally voluminous, thicker-looking hair!”

Helpful Report

Posted 3 months ago

“Ordering from Gruum is always easy. The website is straight forward to use and it is easy to find information about the products. My family use the Body Wash soap bars so I buy the bag of off cuts so they can try out the different soaps. My grandchildren love the pieces of coal!!!! I can recommend the shampoos and the skin protection lotions. My daughter asks for the calming products which she uses before she competes. My compost bin loves the packaging all are recyclable and are eventually spread on my garden.”

Helpful Report

Posted 3 months ago

“Great products. Love the simple packaging. Not sure abt hand soap, bit waxy smell not getting any fragrance.”

Helpful Report

Posted 3 months ago

“Good excellent value natural products that’ll leave your skin in good condition. Friendly service,Goods arrive quickly in a good packaging.”

Helpful Report

Posted 3 months ago

“Very happy with the products!”

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Posted 3 months ago

“I love Gruum and everything they are doing, great quality products, affordable prices, quick shipping and better for the planet. I have been so pleased with all their products i have bought”

Helpful Report

Posted 3 months ago

“I get the soothing shave gel which I find gives me a very good shave. Delivery good as I live in Alderney Channel Islands. Brian Casey”

Helpful Report

Posted 3 months ago

“Love the candles and especially the reed diffusers. The diffusers are small but pack a punch and they fragrence the room well.”

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Posted 3 months ago

“I love this company, the ethos is spot on, I do not need surplus water in my shampoo and conditioner, the removal means less packaging and less energy spent transporting. I also love the products, I am currently using both the anti-dandruff conditioner and the shave gel. My skin is often irritated but not by Gruum. Super easy to order stuff, they even do international shipping which is awesome now I have moved countries.”

Helpful Report

Posted 3 months ago

“Your sun screens are good. The reason I buy them are because I read they don't have the 'nasties' in them that stain ones clothes. Your customer service is excellent. On a negative note, I'm not too keen on the shape of the bottles, good to look at but not practical, and it's absolutely impossible to squeeze product through the little holes! That being said, I shall continue to use your sunscreen and I wish you continued success.”

Helpful Report

Posted 3 months ago

“Have been using Gruum products for a while now. I especially love the shampoo bar as it leaves your hair squeaky clean. Would highly recommend”

Helpful Report

Posted 3 months ago

“I've bought quite a few things from Gruum and have always been very satisfied with their products. I love the diffusers and room sprays, they smell amazing, and last for ages. I've used face wash bars, body wash bars, shampoo bars, hand lotion, and facial sun cream, and found them all easy and lovely to use. Great offers from them too! Customer service is first rate too.”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 24,021 reviews