Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,432 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products without all the chemicals and the over-packaging. Trying the new deodorants this time.”

Helpful Report

Posted 6 months ago

“Always great products! Natural smell amazing and great for the family including kids. Repeated customer!”

Helpful Report

Posted 6 months ago

“Lovely gentle products. Good selection & make great gifts for friends & family. My dog walking lot love the foot products & dare I mention stocking fillers?”

Helpful Report

Posted 6 months ago

“I have been a customer with Gruum for a while now, and I absolutely love their shampoo, shave and body bars. None of them irritate my sensitive skin. I've just discovered their candle subscription service, which I've signed up to. I received my first 3 candles, packaged in fully sustainable packaging (don't be freaked out by the 'peanuts', they completely dissolve in water. Currently burning the Sea of Tranquility candle. It's not overpowering at all, and has a very gentle scent. Looking forward to trying the other 2, although it might be a while as they have an excellent burn time.”

Helpful Report

Posted 6 months ago

“Very pleased with the shampoo bar which leaves hair clean and soft. Also the pillow mist helps ensure a good nights sleep”

Helpful Report

Posted 6 months ago

“Great products. All done the job perfectly. Lovely fragrances to all the products. I'm hooked!”

Helpful Report

Posted 6 months ago

“Great products that protect the environment. Always quick delivery and good price”

Helpful Report

Posted 6 months ago

“The holiday products were really useful and I found the sunscreens easy to use and apply without any 'greasy' after effects or feelings. The shaving cream and after shave were also really easy to use and worked perfectly.”

Helpful Report

Posted 6 months ago

“I was recommended Gruum by a parent friend and can honestly say I love the bar shampoo and conditioner bars. They make my hair feel so soft. I've tried the soap bars and they smell so good. I don't really treat myself but I do for this brand. Great value too!”

Helpful Report

Posted 6 months ago

“Very easy to order things online and quick and responce.”

Helpful Report

Posted 6 months ago

“Love gruum products, they are lovely to use !”

Helpful Report

Posted 6 months ago

“Very easy to understand and to order. Products are presented well and clearly designed to be environmentally friendly. Would appreciate a bit more emphasis on age related products perhaps with retinol etc. Appreciate the packaging and the space saving elements. Shaped to pack easily and products smell lovely and are effective too!”

Helpful Report

Posted 6 months ago

“Love, love, LOVE Gruum products. The app is easy to use, delivery is quick and I've been happy with all of the products I've had so far. What's not to love?”

Helpful Report

Posted 6 months ago

“Lovely products and excellent customer service.”

Helpful Report

Posted 6 months ago

“Ordering was easy. Fast delivery, Bought as a gift and had great feedback from the recipient . Will be ordering again.”

Helpful Report

Posted 6 months ago

“I’ve only had two or three small orders from this site, the first I got as a gift for a friend who was delighted with the products, the others were predominantly for me, although something got set aside for her for Christmas. I must admit I do wait for offers, as I’m a semi retired person still waiting on state pension, so have to watch the pennies. I would say read the reviews in relation to each product you’re interested in (although obviously peoples taste does differ) and give it a go, especially if there’s an offer on👌I don’t think you’ll be disappointed 🙂”

Helpful Report

Posted 6 months ago

“Lovely products, I really like the shampoo bars, lather up nicely leaving my hair feeling clean and great! Just ordered some deodorants to try, they smell great so I'm sure they'll be lovely to use. The bonus is knowing I'm helping a small business to be kind to the planet!”

Helpful Report

Posted 6 months ago

“I love Gruum! So refreshing to find pocket friendly natural products...even get freebies sometimes! My last order was for the roll on scents. I bought one for my mum, mother in law and for ourselves at home. My mum struggles to sleep. For once she said she slept well and said it was the night she tried the lavenda roll on. I use it on my children at night to calm and help them go to sleep too. Thanks you again! I need to try shampoo bars next! My orig order was dammaged but the customer service was fab! Sent a new parcel straight away!”

Helpful Report

Posted 6 months ago

“The product was fine but the constant spam emails are very annoying and unsubscribing hasn't stopped them. For that reason I'd not buy again or recommend Gruum.”

Helpful Report

Posted 6 months ago

Hi there, Thanks for your feedback — we’re glad to hear the product itself was fine, but we’re really sorry to hear about the issues you’ve had with our emails. That’s definitely not the experience we want anyone to have. We’ve reached out to you privately to get this sorted and ensure you’re fully unsubscribed from any further emails. Thanks again for bringing this to our attention, and we hope we can make things right. Warm regards, Andrea - team gruum

Posted 6 months ago

“I tried the new deodorant due the the eco friendly packaging. I was pleasantly surised by the lovely smel, and itreally does work! (I got the tropical flavor)”

Helpful Report

Posted 6 months ago

Gruum is rated 4.7 based on 25,432 reviews