Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,634 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this brand so much, the products are lovely the ethics fantastic and the pricing is very affordable for what you get”

Helpful Report

Posted 7 months ago

“The first time I used this product, I was deeply impressed. I used the sunscreen with SPF 30, and it wasn’t greasy at all. When applied to the face, it felt just like a moisturizing cream—very nourishing and easy to spread. It also protects the skin from UV damage. The packaging is very delicate and compact, clearly the result of thoughtful design. It truly lives up to the description of being high quality at a reasonable price. Some of the smaller-sized products are also perfect for travel. I didn’t hesitate to place a second order with more product varieties. Although I haven’t received them yet, I’m really looking forward to being pleasantly surprised. I’ll leave another review once they arrive. By the way, the founder’s story also really touched me. I’ll recommend this to my friends and share some of the products with them to try. 我第一次用到这款产品的时候，我被深深地震撼到了，我使用的是SPF指数为30的防晒霜，它一点也不油腻，涂抹在脸上就好像是润肤霜一样，很滋润也能很容易化开，并且能保护皮肤不受紫外线的伤害。产品的包装非常精致小巧，看得出这是经过了用心设计后的结果。这完全符合物美价廉的称号。一些小容量的产品也非常适合外出旅行携带。我毫不犹豫地进行了第二次多品类的购买，虽然还没有收到产品，但是我非常期待有惊喜。我会在收到产品后再次评论的。顺便说下，创业者的故事也深深地打动了我。我会介绍给我的朋友们使用。也会分享产品给他们试用。”

Helpful Report

Posted 7 months ago

“Love these products 😍”

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Posted 7 months ago

“Excellent service & products in simple packaging.”

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Posted 7 months ago

“I have bought various products from Gruum mostly as gifts. My Niece adores these products so it’s my go to for gifts for her. They often have amazing offers and it’s my go to for gifting. I’ve probably bought a large variety and am never disappointed 😁”

Helpful Report

Posted 7 months ago

“Lovely products for the skin, especially in the summer sun !!”

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Posted 7 months ago

“Lovely product! Easy delivery and good communication. The products go on with ease and feel great on your skin.”

Helpful Report

Posted 7 months ago

“Ordered some products months ago, still hasnt arrived with no notice of shipping at all”

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Posted 7 months ago

Hi Eostre, Thanks for taking the time to leave a review. Sorry to hear that your order did not reach you. Please check your inbox for an email from support@gruum.com and we will sort this out for you swiftly! I hope this helps! Warm regards Mikaela-Team gruum

Posted 7 months ago

“Absolutely love the after sun bar. Smells amazing. All item very handy for the beach bag. Love it all. Thank you so much for the offer I had taken up”

Helpful Report

Posted 7 months ago

“All products that I ordered delivered very swiftly, and everything received more than pleased with”

Helpful Report

Posted 7 months ago

“I learned an important lesson about the need to thoroughly research a company before using its services. I’m truly grateful that NOVARECOUP.ORG took my complaint seriously, responded quickly, and helped me recover my funds. Their prompt and compassionate approach brought a real sense of relief and clearly reflected their commitment to customer satisfaction.”

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Posted 7 months ago

“I orders some skin and Sun care products..all are very high quality and do exactly what they’re supposed to do. What’s more is that they are so much better for the planet”

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Posted 7 months ago

“I ordered and received my products with ease and love them. will certainly order again.”

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Posted 7 months ago

“Love Gruum products especially the face oils which I found fabulous last winter . I’m using the Açai Berry through the summer at night now and can really see an improvement in the condition of my skin. The only thing I don’t like about Gruum are the polystyrene nuggets in the packaging. It cannot be difficult in this day and age to use a more environmentally conscious alternative and I find the use of these nuggets surprising from a company based around natural products and sustainability .”

Helpful Report

Posted 7 months ago

“Products really good Would like an exclusive mens pack.”

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Posted 7 months ago

“Fast delivery and excellent products. My goto for handy holiday supplies.”

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Posted 7 months ago

“The products are fine”

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Posted 7 months ago

“I have brought several items from Gruum including osku premium razor and ergo body razor subscriptiom. The osku razor is good for any facial hair, until it time to replace the cartridge. However, the ergo replacement cartridge kept snapping. The new iora is a much better design as it's similar to a Gillette Venus in terms of design and it good at body hair removal. The only thing when using a new cartridge I seem to be sharp that I end up with cuts. I am unsure if Gruum has any products that can compliment, in terms of a moisturiser or bar to rub on before, but if not it is worth looking into. I did also used to have a subscription for dental care, but found it difficult to replace the toothbrush heads.”

Helpful Report

Posted 7 months ago

“Products were tiny.. and I didn’t like that they had no scent”

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Posted 7 months ago

Hi Sarah, Thank you for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that this may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. I have passed your feedback about the size and scent on to our Product Development Team as this helps us to identify areas where we can improve. If you need anything else then please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 7 months ago

“I’ve tried a few grüüm products but my absolute favourite is the shampoo bar, complete with a tin for it to be stored in. I take it everywhere. It lasts ages; it’s a lovely creamy texture and a really good find! Ordering online is an easy process and there’s always someone to answer any questions you might have. It’s not the cheapest… but you expect to pay a bit more for a quality product. Shame it’s not on supermarket shelves. Or is it? 🤷‍♀️ I have restricted mobility so don’t get to browse round. It’s great to have it delivered to my door 👍”

Helpful Report

Posted 7 months ago

Gruum is rated 4.7 based on 24,634 reviews