Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my product quick delivery”

Helpful Report

Posted 5 months ago

“I Just tried GRÌÜM recently and each of their products spells delicious. I have the small reed diffuser situated in my hall and it produces a HUGE and DELICIOUS fragrance. I have kept back other items for my sister's birthday and I'm sure she'll be delighted too.”

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Posted 5 months ago

“I won a gift set off of mcdonald’s monopoly, ordered right away and it came within 48 hours! the skincare is naturally scented and super gentle on my sensitive skin. The shampoo bar is the first i tried, it works lovely and it’s good for the environment so makes you feel good when using it. The customer service is excellent, emailing to ensure good delivery, and for any feedback.”

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Posted 5 months ago

“Easy site to use and navigate products smelt amazing definitely will be ordering more when I've run out thankyou”

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Posted 5 months ago

“Great products and they smelt great too. Hair serum didn’t leave my hair feeling nasty and made my hair feel and look great. The perfumes were very nice too and smelt so strong but not overpowering. 10/10 will be buying from again”

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Posted 5 months ago

“Wow, so easy to order on the website, i was able to track my order i also had updated on delivery, the product was amazing and would definitely recommend!”

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Posted 5 months ago

“I got the fragrance and it smells yummy would recommend”

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Posted 5 months ago

“Lovely smell and brilliant for my skin. I'm in love with products”

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Posted 5 months ago

“Ordered the 3 pack of roll-on oil scents, and my gosh these scents are phenomenal, last all day, and a little bit goes a long way. Favourite scent by far is New England Fall. Would highly recommend, delivery is fast and affordable.”

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Posted 5 months ago

“Great products bought from here. I heard about this business through winning a free sample and I found it was really good.”

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Posted 5 months ago

“Won this "free" as a McDonald's monopoly prize, I had to pay £3.95 for postage and in all honesty it's not even worth the postage money. The soap is akin to hotel soap so cheap and cheerful with a bland scent and similar with the moisturizer. The scents are bland and generic and the products themselves seem to make no difference to the skin. Save your money or if you actually want good skin products that have pleasant scents or make a difference continue your search because these products are not it even as a "freebie"”

Helpful Report

Posted 5 months ago

Hi Letticia, Thank you for taking the time to share your feedback with us. We’re really sorry to hear that your experience with our products wasn’t as you’d hoped. We create high-quality, gentle formulations that suit a wide range of skin types, but we understand that everyone’s preferences can differ. Your feedback is genuinely appreciated, as it helps us continue improving our products and service. Best wishes, Team grüum

Posted 5 months ago

“The items arrived quickly and we're all lovely quality and smelt gorgeous”

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Posted 5 months ago

“Super easy to order through the website and the products received have really helped me deal with my dry skin”

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Posted 5 months ago

“I really enjoyed using the products they were very soft on the skin”

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Posted 5 months ago

“Great products and customer service.”

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Posted 5 months ago

“I placed an order for a face wash and moisturiser, my skin feels soft and I have noticed my skin generally looks healthier. Very happy with the products”

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Posted 5 months ago

“Easy to order and good quality product”

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Posted 5 months ago

“Easy to order and a great product.”

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Posted 5 months ago

“I've used the face wash and moisturiser and it's probably one of the best ones I've used before would definitely recommend.”

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Posted 5 months ago

“Is lovely my son loves it as well. He said it makes him feel so fresh. Thank you 👌”

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Posted 5 months ago

Gruum is rated 4.7 based on 25,429 reviews