Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,570 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, I’m disappointed. The products are significantly smaller than comparable options on the market. Quality doesn’t feel any different from standard products.”

Helpful Report

Posted 5 months ago

Hi there! Thank you for your feedback! I can see from the photo that you're comparing our face sunscreen with a body sunscreen (the Nivea product shown is a 200ml body sunscreen). Our 50ml face sunscreen is the standard industry size for facial SPF products. We also offer a 100ml face sunscreen and a 200ml body sunscreen, though both are currently out of stock. We understand our tubes may look smaller than expected - that's because we use slimline, space-saving packaging without unnecessary outer boxes or oversized containers. The actual product volume is the same as other face sunscreens on the market. Our sunscreen offers SPF50 with 5-star UVA protection, which is among the highest level of protection available. If you'd like a larger format for body use, we'd be happy to notify you when our 200ml body sunscreen is back in stock - just click the ''Notify me'' button and enter your email address!

Posted 5 months ago

“Great philosophy! Grumman provides a mini version of their products to see whether you like them or whether they suit your skin. Well done Gruum!”

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Posted 5 months ago

Love that you’re vibing with our philosophy! 🙌 grüum versions for the win, try, test, and find your faves. Thanks for the shoutout! 💚✨

Posted 5 months ago

“Amazing products and wonderful value. I've ordered a few times now with no issues.”

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Posted 5 months ago

So happy to hear you’re loving the products and the value! 😍 Thanks for being such a loyal customer, can’t wait for you to try more! 💚✨

Posted 5 months ago

“Great products no faults yet. Hope you keep your ethos and small company touches even should you expand. Love the scents as well. Love how my hands smell and so natural as well.”

Helpful Report

Posted 5 months ago

So lovely to hear you’re enjoying everything! 💚 We’ll always stick to our ethos and those small touches, no matter how much we grow. And yes, those natural scents are everything! 🌿✨

Posted 5 months ago

“Love all these products. Great scent, gentle on the skin and love the packaging they make great gifts for men and women.”

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Posted 5 months ago

Thanks so much! 💚 We love hearing our products are hitting the right notes, perfect for treating yourself or someone special! 🌿✨

Posted 5 months ago

“I got sleep related products. Ordering was easy as far as I remember . I can honesty not tell whether they have improved my ability to get to sleep or stay asleep. But always worth a try. I do feel that if a company Gruum has to tell us how to pronounce its name, then it hasn't got things quite right there.”

Helpful Report

Posted 5 months ago

Thanks for your feedback! 💚 Just to clarify, grüum is pronounced /gr-oo-m/, like “groom” with a double “o” sound. We’re glad you gave the sleep products a try, and hope you continue to find what works best for you! 🌿✨

Posted 5 months ago

“I used the Grüum site to order some sleep spray and soap. The site was very easy to navigate, and the items arrived quickly and in perfect condition. Both products have been really helpful in improving my quality of sleep.”

Helpful Report

Posted 5 months ago

So lovely to hear! 💚 We’re thrilled the sleep spray and soap are making a difference for you, and that your order arrived smoothly. 🌙✨

Posted 5 months ago

“I’ve tried lots of Gruum products and been delighted with everything, from shampoo soap and conditioner, room fresheners and candles to soap dish and toothpaste tablets. Everything has been excellent. Right now I’m using the hair restorer and hope it is as successful as other products.”

Helpful Report

Posted 5 months ago

Wow, thank you so much! 💚 We’re thrilled you’ve enjoyed so many of our products. Fingers crossed the hair restorer lives up to your expectations too, we hope it becomes another favourite! 🌿✨

Posted 5 months ago

“Lovely products, fast delivery, well packaged. I especially like the roll-on perfumes and the pillow spray, although the pillow spray is a bit messy/leaky when sprayed. Also, the 'plastic' packaging of the pillow spray and the daily moisturisor is very bland visually, whilst the glass roll-on perfumes are very pretty.,it shouldnt matter, I know, but it all adds to the pleasure for the user. I am using the hair serum which is pleasant and not oily. Its too soon to assess yet.”

Helpful Report

Posted 5 months ago

Thank you so much for your thoughtful feedback! 💚 We’re glad you’re enjoying the roll-ons and hair serum. We really appreciate your notes on the pillow spray and packaging, it’s always helpful to hear how small details can enhance the experience, and we’ll keep this in mind as we continue improving our products. 🌿✨

Posted 5 months ago

“General review , I have ordered several items from grumm, my favourites are the hair oil ,sleep spray and lip treatment. They Have quick delivery and good prices with deals .”

Helpful Report

Posted 5 months ago

Thanks so much for sharing! 💚 We’re thrilled to hear you’ve found some favourites and are enjoying the speedy delivery and deals. 🌿✨

Posted 5 months ago

“Love everything I have tried from Gruum... excellent for travel, I take them everytime. I have now had 2 advent calendars and would buy again. Thankyou Gruum.”

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Posted 5 months ago

“The products are good quality and well priced”

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Posted 5 months ago

“These products are really nice to use and the Gruum website is easy to navigate and to buy from.”

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Posted 5 months ago

“Really good products & great customer service”

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Posted 5 months ago

“Great products. Lovely quality. Great to travel with.”

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Posted 5 months ago

“Loved the product's especially the shower gel left my skin lovely and soft and nourished.”

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Posted 5 months ago

“Liked the gel serum so much decided to order more. Tried through the MSE offer and found the price kept changing from the published offer. Tried to order direct after receiving a email offer. Again couldn't match the price or free delivery despite using code so gave up. Feel like ads are misleading to just pull you in”

Helpful Report

Posted 5 months ago

Thank you for your review and for sharing your experience, we’re really glad to hear you loved the gel serum! We’re sorry that the MSE offer and pricing didn’t work as expected. We’ve reached out privately to assist you further and make the ordering process easier, so please check your inbox. We truly appreciate your feedback and your support, and we’ll continue looking at ways to make offers clearer and simpler in future.

Posted 5 months ago

“Love these products smell divine and handy for taking on breaks”

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Posted 5 months ago

“The products are always very good. Great size to pack away for holidays. Easy online website to navigate and swift delivery.”

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Posted 5 months ago

“Nice products.I bought set which included calm spray,face charcoal mask and bath oil. I like spray, smell is nice,but in my view it was too light,I prefer more intensive. Charcoal mask-I liked,that I can use it only small pieces but it's enough. Good moisturiser. Defined recommend.”

Helpful Report

Posted 5 months ago

Hi there, Thanks for taking the time to share your thoughts. We're really pleased you’re enjoying the products overall, and we hope to keep impressing you! Warm regards Team grüum

Posted 5 months ago

Gruum is rated 4.7 based on 26,570 reviews