Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,637 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Razor/ Blade & shaving gel / Post shave soap package. When I ordered it was on offer buy one get one free. The order came very quickly. Myself & my son had one each. I have to say the quality is really good & the shave the blade gives second to none. I’ve never used post shave soap but this on leaves skin feeling great. I would recommend these product from Gruum. Thanks Stevie B.”

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Posted 7 months ago

“Gruum products are very very good, my favourite products are the shampoo bars, the serum and the SPF cream.”

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Posted 7 months ago

“Lovely products, very handy to fit in the hand luggage and used everyday on Holiday”

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Posted 7 months ago

“Please with the items even though a bit small for the cost. Love the SPF lip conditioner.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Extortionate prices for less than travel size bottles! 50 ml suncream, 35g after sun bar. I ‘bought’ the summer sun care bundle as an offer, where I only paid £4.95 postage. Had I paid the £37 full price for the items I would have returned them. The after sun block leaves a grainy texture on your skin so I wouldn’t recommend that to anyone, also leaves a yellow tinge to your skin. The sun cream contains phenoxyethanol, which I’m allergic to, so I gave it to a friend. The kip balm is ok, but not a fan of the metal roller ball so wouldn’t buy it again or recommend. There are much better, nicer products out there that represent value for money and are more luxurious so sadly I wouldn’t recommend Gruum.”

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Posted 7 months ago

Hi Gillian, Thank you for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that this may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. I have passed your feedback on to our Product Development Team as this helps us to identify areas where we can improve. If you need anything else then please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 7 months ago

“Ordering was simple and my orders arrived within the time frame stated. Good quality products. Face wash bar and travel sun cream products, good size and great value.”

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Posted 7 months ago

“I use Gruum shampo bars and I absolutely love them. They are so easy to carry with you on trips, with no mess and no plastic to throw away. Highly recommended.”

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Posted 7 months ago

“Delighted that Gruum delivered to Ireland. So many UK companies don't. Great products I received in my order. I will be ordering again thank you.”

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Posted 7 months ago

“Have yet to receive the package to test, though the items should help my poor kin.”

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Posted 7 months ago

“I very much love the products very natural and light on the face great stuff will definitely be ordering again x”

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Posted 7 months ago

“This shampoo bar is my favourite, soft and feels gentle with just the right amount of froth. And no plastic!!! I won’t buy anything else now.”

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Posted 7 months ago

“I love Gruum.products.I have very sensitive skin ans genetic Haemochromotosis hence I must avoid the sun.Gruum.producys are ideal for my skin.I love the lip.balm.”

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Posted 7 months ago

“I find it the daily moisturiser absolutley incredible it works wonders and i also love the serums they offer !”

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Posted 7 months ago

“I love the fragrances of the wax melts, the room spray, and the Reed diffusers. Very summery.”

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Posted 7 months ago

“I have always found ordering from Gruum to be nice and easy. My orders always arrive in good time. Very pleased with my latest order (shower bar offcuts)”

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Posted 7 months ago

“I was really impressed with my first experience ordering from grüum. All I had to pay for was the postage, and I received three items in a cute, compact parcel just a few days later. There was no long wait, no hassle! The products arrived quickly and were beautifully packaged, which made a great first impression. I’ve already started using them and so far, I’m really happy. It’s clear they’ve been made with care and thought, and both for people and the planet. I also really appreciated the personal email from Simon, one of the founders. It’s such a nice touch and makes it feel like you’re supporting something genuinely independent and meaningful. I’ll definitely be ordering again and spreading the word!”

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Posted 7 months ago

“Great products. Good for the environment and excellent value. Prompt delivery.”

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Posted 7 months ago

“This is the first time I have used gruum. I purchased the shampoo and conditioner which leaves my hair soft and shiny, no more itchy dry scalp which happens with most other products from the high street. Success at last would definitely recommend and purchase again.”

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Posted 7 months ago

“Great range of products and fast delivery with good customer service.”

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Posted 7 months ago

Gruum is rated 4.7 based on 24,637 reviews