Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,724 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Best serum I have purchased to date. The only one I feel fully moisturisers my mature dry skin without it feeling sticky”

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Posted 8 months ago

“Great product and quick delivery. A++++++”

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Posted 8 months ago

“Excellent products in handy sizes”

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Posted 8 months ago

“I am using and like their different products and no bad side effects. I like their hair anti hit spray, bar soap, serum, lip conditioner and eye roller serum. Thank you”

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Posted 8 months ago

“Lovely website, products and ethos. I think I have ordered about four times now and love all of the products. A pregnancy or new Mum bundle would be a good addition.”

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Posted 8 months ago

“The products I have ordered from Gruum have all been lovely. Something I have noticed is the length of time from placing the order to actually receiving the items is long, when paying for postage I expect the delivery time to be a bit quicker. It would also be great if refills could be bought for the diffusers instead of always having to buy the full product.”

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Posted 8 months ago

“I first ordered the face and lip care set. I hadn’t heard of Gruum before but I found a deal via the sun where you just pay for postage so thought I’d give it a try. I liked the fact there were natural ingredients and kinder to skin. The serum feels very lightweight but my skin feels soft after using and it absorbs quickly. I initially thought the under eye roller treatment seemed a bit oily but this also absorbed very quickly and leaves my eyes feeling softer. The lip oil feels nice but haven’t used it enough to comment on yet. I’ve since ordered a hair care set and am looking forward to testing that out. So far quite impressed over all and will possibly order more if in the future if I like the hair set.”

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Posted 8 months ago

“Accessible website,easy to use,items well described ,prompt delivery and beautiful products .”

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Posted 8 months ago

“Gorgeous natural products with simple packaging. I love the Peppermint Foot Cream - so soothing at the end of the day. The Land of Nod oil diffuser is brilliant too - small bottle but lasts ages with a heavenly scent.”

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Posted 8 months ago

“Forgot about the product. No product or price is worth being constantly harassed by marketing emails. I understand this is standard practice, what isn't standard or potentially legal is to continue to receive them AFTER requesting to be unsubscribed from their marketing on 8 occasions.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for sharing this with us. We truly appreciate you letting us know, and we’re committed to making sure your experience feels smooth and respectful. We’ve reached out privately to sort this out and ensure everything is updated exactly as you’d like. If there’s ever anything more we can do for you, we’re always here to help. Warm regards, Andrea – team grüum

Posted 8 months ago

“Incredibile high quality brand. I've tried it once through an offer and now I do monthly/every other month purchases on gruum. The fact that most products have natural ingredients is so important to me, as I'm trying to be aware of what I put on my skin. Every product has been a great discovery, so always looking forward to test new ones. The body butter is fantastic and their perfumes are out of this world. So worth it!”

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Posted 8 months ago

“I love the facial oil from Gruum. It's great value as you need to use so little. I've tried other oils but none of them are as good as the Gruum one”

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Posted 8 months ago

“Very good products. Thank you.”

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Posted 8 months ago

“I use gruum regularly, the products are excellent and I love the ethos of the company. The products work well, the packaging is excellent and the ingredients are less nasty than most! Highly recommend..”

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Posted 8 months ago

“I have got the bar of shampoo and bar of conditioner I got to say they are the best hair products I have ever used… mg hair so soft I was so surprised.. highly recommended”

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Posted 8 months ago

“I've been a regular purchaser of Gruum's products for over a year now. The products are all natural and I've loved them all. I use the 'hair growth' shampoo all the time and have bought more products this christmas for family and friends. The site is easy to use and easy to order from. There are regular sales on. Thanks for all your hard work Gruum and a Merry Christmas to you all Happy Doncaster Customer”

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Posted 8 months ago

“Wonderful products that do what they say on the tin/bottle. When scanned on the yuka app, which is independent, it confirms that the they are excellent without harmful additives; which are in so many cosmetics. I really enjoy using the products. The lip balm and under eye roller are apleasure to use. The seasonal scents are pretty cool too. thank you for making these products that protect the environment and us.”

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Posted 8 months ago

“A great company, creating beautiful and most importantly, effective products. Cannot recommend the eira Nourishing face oil enough”

Gruum 5 star review on 3rd December 2025

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Posted 8 months ago

“Lovely cruelty free products”

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Posted 8 months ago

“Very nice products”

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Posted 8 months ago

Gruum is rated 4.7 based on 26,724 reviews