Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,684 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far as only tried 1 of the products, very pleased”

Helpful Report

Posted 9 months ago

“The products are really the best. I have used skincare products and I experienced my skin very hydrated and smooth. Definitely recommend.”

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Posted 9 months ago

“easy to order & straightforward , the products I have used so far are quite good and the prices reasonable. cheers.”

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Posted 9 months ago

“Great face wash and the reviving facial gel really perks my skin up; it gives me a lovely healthy glow. The scent is fresh and very subtle which I like. It’s good stuff, it suits me and my ‘less is more’ attitude to body care products.”

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Posted 9 months ago

“I love these products and have got my boyfriend into them as well. I love the smell and how clean you feel after using them. Their products leaves your skin feeling so soft and smooth. You smell amazing for hours after using them plus it’s all good for you 😊”

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Posted 9 months ago

“The subtle scent of the roll on perfumes is beautiful. Rather than the brash blast usually associated with perfume, these are understated, refined and almost for the person wearing them. I gave one to a friend who is absolutely delighted with it. Yet another excellent Grüum product.”

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Posted 9 months ago

“I didn't receive my order it's been 1 month”

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Posted 9 months ago

Hi Emma, Thanks for your review. Sorry to hear that you did not receive your order. I have had a look into this and I can see that one of our team has sent out a replacement order which was delivered on 02/05/25 so it should be with you by now. If for any reason you did not receive this then please get in touch at support@gruum.com and put the subject line 'review io' and I will look into this for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“I’ve recently tried a few products from grüum, and I’m genuinely impressed. Their commitment to sustainability really stands out—minimal plastic, recyclable packaging, and simple, clean formulas.The face wash in particular stood out to me: it’s super gentle, doesn’t dry out my skin, and leaves my face feeling clean and refreshed.”

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Posted 9 months ago

“I recently found Gruum becuase of a Vodafone offer. I am impressed with their products so far, how good they are, the packaging and the fact they are made in the UK. I have also tried their wonderful scented candles. Worth a try !”

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Posted 9 months ago

“Love that moisturiser good stuff.”

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Posted 9 months ago

“Dear Team, I found ordering from the grum website easy and hassan free. The products arrived on time and as described. Thank you.”

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Posted 9 months ago

“Bought for grandaughters at their request so it must be good 👍”

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Posted 9 months ago

“I came across Gruum brand by chance and bought face serum to give it a try. It’s been few weeks since I started to use it, very happy about it so far. Will definitely try other Gruum products.”

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Posted 9 months ago

“Great products”

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Posted 9 months ago

“I personally really get along with these products, my skin is looking fantastic, I will most definitely be purchasing it again, it’s now part of my daily routine”

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Posted 9 months ago

“Amazing products, my skin loves them.”

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Posted 9 months ago

“I really like the products they made my skin glowy however I have some concerns about the products firstly I would say that the calming spray is really amazing I really like it but the spray top pusher is really hard and it doesn’t work properly secondly I noticed that I’m getting small pimples all over my face after using the face moisturiser”

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Posted 9 months ago

“Never received my order”

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Posted 9 months ago

Hi there, Thanks for your review. Sorry to hear that you have not received your order. I have looked into this for you and it appears there was an error with the shipping address. I have sent you a private email to help resolve this for you so please check your inbox/junk mail for an email from support@gruum.com and we will get this sorted for you! I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Great brand with clean products. Absolutely love the roll on scents. Would highly recommend.”

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Posted 9 months ago

“I have tried a variety of products and all of them have impressed. They definitely feel premium products but I feel that the packaging in some instances dont not promote that. But again all the actual products were excellent.”

Helpful Report

Posted 9 months ago

Gruum is rated 4.7 based on 24,684 reviews