Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,720 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,720 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice product”

Helpful Report

Posted 8 months ago

“I have been trying out different Gruum products for a couple years now and with every new product I try, I am delighted! Hair care, face care and most recently the child range. The products are simple and effective. Thank you! Recommend to all my friends.”

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Posted 8 months ago

“I’m sure it would have been great but my orders 3 of them all postage paid never turned up. Great job”

Helpful Report

Posted 8 months ago

Hi Jamie, Thank you for your feedback. We’re very sorry to hear your orders didn’t arrive as expected. We’ve reached out to you privately to help resolve this and appreciate your patience. Warm regards, Andrea – team grüum

Posted 8 months ago

“Absolutely love these products. Face wash and soaps are amazing. Will defo be ordering again”

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Posted 8 months ago

“I was very pleased with my purchase from Gruum. It was the first order and I will definitely buy again.”

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Posted 8 months ago

“Love these products. So far I’ve tried everything from shampoo to reed diffusers and I’ve not been disappointed yet. I love their use of essential oils. Delivery has been super fast too and the lack of plastic waste is also a big bonus”

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Posted 8 months ago

“I love the self care kits and the amazing price”

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Posted 8 months ago

“Gruum gift sets have become a Christmas tradition in our house and this year I was delighted to buy their Advent Calendar at a fantastic price to gift to my daughter. She has very sensitive skin and normally beauty calendars are a no-no. As always, lovely products, considerably packaged and an excellent notification system re their delivery. Easy to get hold of too if you need a quick question answered. PS my Sweet Orange & Cinnamon candle is filling the house with festive cheer.”

Helpful Report

Posted 8 months ago

“Grüum is an exceptional company. I have used their products over a number of years and I love them. They are reasonably priced, natural and feel great. I also rate the whole company’s ethos. I recently had a reason to highlight an issue with the customer services team. They went beyond being supportive and addressed my concerns in a detailed email and very quickly resolved my concerns. The email was so well written, something that doesn’t seem to happen much these days. I think many companies could learn a lot from how grüum operate. I can’t recommend them highly enough.”

Helpful Report

Posted 8 months ago

“Great products all natural couldn't recommend enough..the Calming/Sleep pulse point roller and relaxing Lavender Spray really do work ...used by all the family.”

Helpful Report

Posted 8 months ago

“I like the ethos behind Gruum. My daughter is vegan , I bought her the Advent Calendar, simply but beautifully packaged. I was impressed and she was pleased with her first few days, a soy wax melt, a roll on perfume. Keep up the good work.”

Helpful Report

Posted 8 months ago

“Ordered the relaxation set. Dissolved the skin melting sleep butter in the tub and was not expecting what happend next. When they said it was skin melting they weren't joking. Submerged myself in the bath and the solution was very harsh. The smell wasn't great at all. Was expecting a nice mellow lavender. Don't buy just use essential oils in the bath instead.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for sharing your experience. We appreciate you letting us know how the relaxation set worked for you. The skin-melting sleep butter is designed to deeply nourish, and we understand that everyone experiences scents differently. We’ll pass your comments on to our product team. If you’d like to discuss this further, please feel free to reach out to us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 8 months ago

“Brilliant!”

Helpful Report

Posted 8 months ago

“I have always been concerned about personal hygiene products, for many reasons, environmental, sustainability, health etc. I tried quite before Grüum, but it just ticked all the boxes for me, it just works, lathers well, smells great and provides me with many choices/variations. I use grüum all the time because it gives me pleasure knowing I am not damaging the environment in any way. Unlike many of the processed items purchased in the supermarkets...”

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Posted 8 months ago

“Fantastic quality and service”

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Posted 8 months ago

“I'm enjoying experimenting with gruum products. The solid shampoos are lovely as is the face soap for oily skin. The advent calendar is a great way to try products and if there is anything that I don't personally use I can gift it.”

Helpful Report

Posted 8 months ago

“When I was first introduced to Gruum via my Senior Railcard, I was really intrigued, as I'd never really heard about their products. I have to say, I am delighted I have taken the opportunity to try out an array of their simply gorgeous range, from beautiful aromas for the home, to wonderful treats for skin, hair and body.I am currently using the Gruum facial serum, under eye treatment, and lip conditioner, they are all amazing! My skin feels totally hydrated and revitalised, the second I apply all the lovely ingredients they use on to my skin! I am excited to continue my journey with this wonderfully innovative company, hurrah for Gruum!”

Helpful Report

Posted 8 months ago

“Not good quality, very fake scents, unpleasant soap and just not a good buy.”

Helpful Report

Posted 8 months ago

Hi Carolina, Thank you for sharing your feedback. We’re sorry to hear the products didn’t meet your expectations. We appreciate you letting us know, and we’ll pass your comments on to our product team. If you’d like to discuss this further, please don’t hesitate to reach out to us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 8 months ago

“I love the packaging the ease of the body bars hair bars so easy and good for traveling thank you 🤩”

Helpful Report

Posted 8 months ago

“It was very easy to order products on the website. Ordered before lip conditioner, absolutely amazing. Now waiting for another products, I think it will be amazing too. Thank you so much.”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 26,720 reviews