Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,684 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love all of the products I've tried from Gruum and that's quite a few! I especially love the hair products and would love it if you could create a hair repair mask”

Helpful Report

Posted 8 months ago

“I was struggling to order the things I wanted, after putting the 1st in my basket . Probs my useless network or iPhone 14. Will try again tomorrow. Thank you PS the stuff I have from you is fab !”

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Posted 8 months ago

“I was introduced to Grüum with the advent calendar, but now have topped up on my favourites... with Prickly Pear my face has never been so good, Hydrating Hand Cream is lush, and the face wash and daily moisturiser perfect. But, the game changer for me is the shampoo and conditioner bars, oh my goodness, they are outstanding, and I don't think I'll go back to bottled shampoo again!”

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Posted 8 months ago

“Excellent products delivered expeditiously”

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Posted 8 months ago

“Great delivery. I love these products. Thank you so much the gruum team 🥰”

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Posted 8 months ago

“Great products range, and always very affordable. Customer support resolved an issue I had with a delivery missing within 48hrs. Would highly recommend this company and use to use their great promotions to try something new.”

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Posted 8 months ago

“Great products at good prices. We have a monthly sub for the excellent 50 SPF sunblock. Only criticism is that the sunblock bottles are stiff and need to be stored upside down or the cream is nearly impossible to get out. [Also, my skin is combo, sensitive, AND ageing!]”

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Posted 8 months ago

“All hair products I have used are excellent,I will continue to purchase these.”

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Posted 8 months ago

“Gruum offer a wide variety of quality products that are highly recommended at a reasonable price. Try your self and be impressed”

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Posted 8 months ago

“Excellent service. Best shaving lotion I have ever used”

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Posted 8 months ago

“I pay but I didn't receive the item. Was small cost anyway I need for that I do order again never received. Absolutely you are wrong company...”

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Posted 8 months ago

Hi Ali, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you yet. Please check your inbox for an email from support@gruum.com and we will do our best to resolve this swiftly for you. Warm regards Mikaela-Team gruum

Posted 8 months ago

“Had a free gift sample of home fragrances, really like them, they smell gorgeous, would definitely recommend.”

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Posted 8 months ago

“Unfortunately we never received this item, which was disappointing as this is the main reason I bought the pack. I've leave two stars just because of the nil stock but does not reflect Gruums products they are good.”

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Posted 8 months ago

Hi Lee, Thanks for taking the time to leave a review. Sorry to hear that you are missing an item from your order. Please check your inbox for an email from support@gruum.com so we can assist you further with this. I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Was given an advent calendar for Christmas and been hooked on the products ever since! Love them!”

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Posted 8 months ago

“These products are fab! They make my skin so soft and smell amazing. Very well made, the price is a little out of my budget if it wasn't on the free trial but I do think they're worth the money.”

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Posted 8 months ago

“Fantastic product great team and helping the environment too”

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Posted 8 months ago

“Have only had wax melts, room sprays so far but love the scents”

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Posted 8 months ago

“Their hair oil is amazing. Best hair oil I have ever tried.”

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Posted 8 months ago

“Products are gorgeous as are the candles, they smell divine I took the aftersun bar & face cooler on holiday & used every day. I would highly recommend the products, great company & like I said smells like a spa 😊 thank you gruum..”

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Posted 8 months ago

“I really love the face soaps as they are small, smell great and you only need to use a tiny amount to make your skin super soft. I really like the lavender products too!”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,684 reviews