Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,871 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using Gruum for years and the service has always been flawless. Highly recommended.”

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Posted 1 month ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the service :) Kind regards, Grüum team

Posted 1 month ago

“Great products prompt delivery and an easy transaction”

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Posted 1 month ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the products :) Kind regards, Grüum team

Posted 1 month ago

“Your products is perfect.”

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Posted 1 month ago

“My daughter introduced me to grumm and I loved it so much I bought some more I love all the beauty products its my new go to skin routine xxx”

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Posted 1 month ago

Hi Mary, Thank you so much for your lovely feedback! We’re delighted to hear your daughter introduced you to Grüum and that it’s become your new go-to skincare routine—what a great recommendation 😊 Kind regards, Grüum team

Posted 1 month ago

“Delighted with the products and the delivery.”

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Posted 1 month ago

Hi there, Thank you so much for your kind words! We’re thrilled you love the products. Kind regards, Grüum team

Posted 1 month ago

“I learned about grüum by chance, but have really enjoyed their products. The shampoo and body bars I have to lock away from my husband and son! Fortunately I've bought things to pack for their summer holiday, so maybe mine will be safe now! Thanks to you all.”

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Posted 1 month ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Sounds like you’ve got a great routine going. We’re glad to be a part of it. Kind regards, Grüum team

Posted 1 month ago

“Innovative holistic style.”

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Posted 1 month ago

“Excellent products”

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Posted 1 month ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Warm regards, Grüum team

Posted 1 month ago

“I love your hair care products. And I do enjoy your face care products too. We are now enjoying the room fragrances. The website is good, delivery is fast and reliable. I trust Gruum.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our hair care, face care, and now our room fragrances too. It’s great to know you’ve had a positive experience with our website and delivery, and your trust means a lot to us. Kind regards, Grüum team

Posted 1 month ago

“great shampoo bar for going on holiday home or abroad so easy to pack and no plastic to recycle or bin”

Helpful Report

Posted 1 month ago

Hi Shirley, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the shampoo bar — it really is a great travel companion, whether you’re heading off at home or abroad. It’s fantastic to hear you’re finding it easy to pack and appreciating the plastic-free aspect too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Love Gruum - my Go-To to keep my bathroom and my personal-care products plastic and chemical free - I can relax and know I'm doing as much as I can for the planet at the same time as enjoying all the benefits of the lovely products. Gruum's customer service is also 5-star, and they are great value for money - what's not to like!”

Helpful Report

Posted 1 month ago

Hi Barbara, Thank you so much for your wonderful feedback! We’re thrilled to hear that grüum has become your go-to for plastic- and chemical-free personal care, and that you can enjoy the products while feeling good about the planet. It’s also fantastic to hear you’ve had a 5-star experience with our customer service — your support and kind words mean a lot to us! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love it”

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Posted 1 month ago

“Gruum Bath and Shower Oil is an excellent product that leaves skin feeling silky soft. Calming spray is another lovely product with a beautiful smell”

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Posted 1 month ago

“Excellent products, the delivery could have been quicker though, but great value for money.”

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Posted 1 month ago

Hi Nicola, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the products and finding them great value for money. We appreciate your thoughts on delivery as well — it’s really helpful for us as we continue to improve the overall experience. Thanks again for taking the time to share your review. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Love the products. Saving the shampoo soap for holiday. Isr roll on fragrance rverymight before bed. I do believe it helps me sleep”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the products and saving the shampoo soap for holiday — such a great idea. It’s wonderful that the roll-on fragrance has become part of your nightly routine and is helping you relax before bed. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products”

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Posted 1 month ago

“A Grand Experience”

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Posted 1 month ago

Hi Roy, Thank you for your fantastic feedback! We’re thrilled to hear that the hår Hydrating Shampoo Bar gave you “a grand experience.” It’s wonderful to know you’re enjoying it so much! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I really enjoyed their facial products as it left my face feeling fresh and clean”

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Posted 1 month ago

Hi Alfie, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the rense Melting Cleansing Balm and that it leaves your face feeling fresh and clean. We really appreciate you sharing your experience. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely products”

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Posted 1 month ago

Hi Jane, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the products. We really appreciate you taking the time to share your thoughts. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Bought skin care set for my wife. She loved it. She says her skin feels a lot softer and well moisturised. Will buy some more!”

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Posted 1 month ago

Hi Martyn, Thank you for your lovely feedback! We’re so pleased to hear that your wife is enjoying the skincare set and noticing softer, well-moisturised skin. It’s wonderful to know you’re planning to buy more — we really appreciate your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,871 reviews