Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,009 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just tried the body and hair wash. Perfect to take away was surprised at how nice my hair felt”

Helpful Report

Posted 1 month ago

“Wonderful products especially the shampoo bar soap”

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Posted 1 month ago

“Products are great for my mixed/combination skin type!”

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Posted 1 month ago

“I often take advantage of the free products but have also ordered bundles to be used as gifts and for my family. The ordering system is simple and products are always delivered promptly. The quality of each item is excellent. Where giving is concerned, it may be an idea to offer gift packaging or small bags in which to place a collection of items, in order to make them more presentable.”

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Posted 1 month ago

“Have found ordering very easy & delivery is very quick. Have found the products delightful & am very happy with them”

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Posted 1 month ago

“Beautiful products that smell devine. Handy sizes for going away too.”

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Posted 1 month ago

“Bought the shampoo bar, facial sunscreen and after sun moisturiser for my holiday. They are great for travelling and I loved all three products. The shampoo bar is great and will last a long time.”

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Posted 1 month ago

“Products really good cannot fault. Promotional emails daily are a pain and even after unsubscribing daily still receive.”

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Posted 1 month ago

Hi there, We’re very sorry to hear about your experience. We have emailed you, so please check your inbox, so we can resolve this for you and ensure you are unsubscribed. We take these matters seriously and want to make sure this is sorted quickly. Warm regards, Andrea - team gruum

Posted 1 month ago

“I’ve ordered a few products and found them all to be really good. Especially the roll on fragrance and the deodorant. With an easy to use the website and quick delivery. I will continue to order. Thank you grüum/groom!”

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Posted 1 month ago

“as someone with skin that reacts to everything, I tried gruum and I was hesitant at first due to the face wash having a strong lavender smell and I thought I’d break out again however it’s been a life saver. It’s saved my skin it’s glowing makes it feel nice and moisturised and overall a lot better. I don’t write reviews for products but I need the world to know about gruum”

Helpful Report

Posted 1 month ago

“Been emailed, again, to review Grüum. OK, but the improvement I asked for last time has yet to be imolemented, & I can't be the only one who's noticed the issue*. Mostly really good products. Of those I've tried, I'm not sensitive. Not keen on the hand lotion but the cream is good & in an aluminium tin, so easy to get at. The clay face mask is best used in the bath, as it's really messy. I particularly like the SPF range of face lotions, & the SPF 50 seems fine around my eyes. The aftersun oil I also use as a simple moisturiser which is absorbed completely. *However, the square/oblong edged style bottles, although simple & stylish, are not suitable for the thicker lotions, such as the SPF 30 & 50. You can't get the product out, & the neck is too thin even for my little finger to get right in to scoop it out. I've had 3 upsidedown for some time now & have to squeeze hard now to extract, I estimate, the last ⅛. They're always falling over & it's annoying. I need a stand for them, to hold the small rounded lidded tops upsidedown securely. After a couple of weeks of them upsidedown, I now have to cut them & decant the rest into my own small pots. The labels do peel off easily though, so I can use them. I'm aware that a pump dispenser, such as with the sleep spray would not be wide enough, & a wider/thicker one would require a new manufacturing process, which would make the products more expensive. It's not a minor issue as I'd like to use these lotions everyday, but the instability of the bottles upsidedown means that, if I'm in a hurry, I tend to reach for another company's moisturiser.”

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Posted 1 month ago

“Fantastic product, smells beautiful and works amazingly. Would highly recommend!”

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Posted 1 month ago

“I've been using Gruum's Coconut Shampoo Bar for a few years now, I use it as a body wash not just for hair, I love its minimal packaging, the smell and the way it gently cleanses hair and body and doesn't upset my delicate skin. I don't mind the subscription model, but it would be nice if it were available in shops too as I feel the one weak area is the delivery, over the years I've had a couple of non deliveries and last month a badly damaged delivery from Evri (who else! 🙄). I have to praise Gruum they have been very quick to resend damaged or missing deliveries.”

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Posted 1 month ago

“They were free. I don’t think I would have paid full price. Short fragrance time. Would not recommend”

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Posted 1 month ago

Hi Gary, Thanks for your honest feedback. We’re glad you had the chance to try the fragrance, even if it didn’t quite meet your expectations on longevity. Everyone’s preferences are different, and your feedback really helps us improve. Thanks again for sharing your thoughts. Best wishes, Andrea - team gruum

Posted 1 month ago

“Not one normally for "gruuming" products...pun intended, but am glad I tried them, very happy with the product and service.”

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Posted 1 month ago

“I found it really easy to order from the site. I got this as a free sample due to work but I would definitely order again. The moisturizer makes my skin feel so soft and I love the face wash too.”

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Posted 1 month ago

“Really great product and came super quick after ordering”

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Posted 1 month ago

“I've tried a lot of expensive branded products for face creams and nothing has made me have a more dewy glow than your gruum face cream and it's not super oily either!”

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Posted 1 month ago

“Great products that are natural and safe to use without nasty chemicals, very reasonable for price and last for a long time . I love my recent purchase of the solid natural deodorant, having tried some other makes, I do find this is the best 👌”

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Posted 1 month ago

“I love these products, especially the soap cleansing bars and soap shampoo bars. The face suncream is also very good.”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,009 reviews