Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,010 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these products, especially the soap cleansing bars and soap shampoo bars. The face suncream is also very good.”

Helpful Report

Posted 1 month ago

“I have just got my Discovery Box. OMG its amazing 🎉. It has two products in it I was going to try, one I use regularly, some antiperspirant and a hair protector mist. I cant get over it. Thanks guys.”

Helpful Report

Posted 1 month ago

“Absolutely love these products , the make up remover bar is amazing! The eco friendly deodorants are also really good! Would recommend you give the products a go ad they are the best I have used”

Helpful Report

Posted 1 month ago

“I was skeptical about the products but once I tried, I have been converted. My bathroom is stocked with gruum products. I have even switched deodrants. I am waiting for a thicker face cream.”

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Posted 1 month ago

“love the products especially the shower gel; very easy to order and deliveries are accurate and sent promptly. Looking forward to receiving my 'advent calendar' Many thanks, great products and great service”

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Posted 1 month ago

“My order arrived on time and was well packaged. I purchased the products for my daughter, she absolutely loved it . She has very sensitive skin and finds it difficult to find products that don't irritate so is very pleased to of found something suitable.”

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Posted 1 month ago

“These products are second to none, every soap, cleanser, moisturiser, hair product, and deodorant that i have used is simply outstanding. Had an issue with an order, messaged customer services, re-order on its way no fuss - outstanding again. Thank you”

Helpful Report

Posted 1 month ago

“I’m so happy I stumbled across Gruum! I ordered shampoo and conditioner bars for my holiday. They were delivered quickly and packaged nicely. Both products were really lovely and the scent remained in my hair, and I remained frizz free! I also ordered the Garden of Eden candle which had the most unusual, wonderful lingering smell. I definitely recommend ordering from Gruum, not only are the products really beautiful but it’s so nice to not have to trawl through ingredients and to know it’s a kind choice for the planet and our animal friends 💙”

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Posted 1 month ago

“My son had been using your hair product and gave me a sample which I was pleased with, so I ordered a shower soap which I am also pleased with.”

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Posted 1 month ago

“So ive placed a few orders now and I love the products, they are very cost effective well made and stand out above some. BTW the room scents/sprays are by far the most delectable and outshine major brands. The CS are friendly efficient and effective with communication, assistance and just generally being friendly & helpful. I for one will continue to place orders, but would urge anybody wishing to buy ethical and decent items give Grumm a try.”

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Posted 1 month ago

“I am pregnant but I love the smell of the essential oils thank you and good luck to your good job”

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Posted 1 month ago

“I was hesitant to try Gruum products, initially I received free items by purchasing something else on a different site and Gruum was a free offer (I paid P&P) I used the products I received and actually really liked them (don't ask what they were I can't remember it was a while ago) this lead to me deciding to switch all of my travel products to Gruum. I bought shampoo and conditioner bars, and containers for them as they are needed rather than storing wet bars in the cardboard packaging. With the package that I bought this time, I also received body wash x 2, body butter bar, perfume roll on, and a whole host of other things for a really good price. I loved the simplicity of being able to relieve my luggage of a lot of weight while travelling, and having all of my body and hair care in my hand luggage. I loved the body butter bar, my only complaint with that is that I was gone 10 days and the bar only lasted 10 days, everything else was spot on, I usually only use professional shampoo and conditioner but these bars made my hair feel incredible, soft, detangled. The face wash was nice, the makeup remover as well, both were brilliant I didn't know until the other day that Gruum is UK based and everything is made here, this makes me like the company even more, I'm intending on pre ordering the advent calender as well to stock up on and potentially use more Gruum products at home as well as while I'm away.”

Helpful Report

Posted 1 month ago

“Everything I have bought from grüum is fantastic my last buy was the new deodorant I just love it and the delivery was fast great service all round.”

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Posted 1 month ago

“Ordered this via a discount partnership with the Mcdonalds Monopoly Crew game and ordered the skin care set the first time and the fragrance set the second and i am so pleased with what i recieved. Not only did it arrive very quickly but the quality is fantastic. Will definitely be buying from Gruum again, great stuff guys :)”

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Posted 1 month ago

“Nice packaging and good quality, I love the lip conditioner”

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Posted 1 month ago

“The products do wonders for my skin, keeps it hydrated and I feel it when I don't do my skin care routine. My daughters find the clear complexion soaps and serum helpful in keeping spots at bay. The shower bars smell lovely and I love the wonki bars. At Christmas I give a selection of items to colleagues and they are happy with them.”

Helpful Report

Posted 1 month ago

“Sadly to say. The only issue i have is ALL the products are small for the cost. The smalms are nice a good product. It's just the items are too small. And I'd I buy a couple of items I have delivery that puts me off. Then when I see still on discounts I think just cancelled the delivery fee people will order more. I know I would alot more. However I do like the product and have a lot I the past.”

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Posted 1 month ago

“I absolutely love this brand and I recommend it to everyone. The products are amazing. They feel so good on my hair, face and skin. Everything always smells so nice and makes me feel so refreshed after. I cannot recommend Gruum enough.”

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Posted 1 month ago

“Hello Simon and thankyou for your message. It's nice to receive one that relates to me personally. I am extremely pleased with my Gruum facial 30SPF sunscreen and use it daily. You seem to have created the perfect consistency for me!! Not a lot is needed (good for my purse), and when applied over my moisturiser feels great. Just the right amount of coverage. Most sunscreens I have used have felt oily and heavy and I feel as if my skin is being dragged down. But not this one! I love it and would definitely recommend to all, including mature skin such as mine! Cream being suitable for vegans is the icing on the cake. Thankyou!!”

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Posted 1 month ago

“Love Grumm products they last ages so good on the pocket and would say the best solid shampoos and conditioners I’ve used especially when traveling.”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,010 reviews