Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,529 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All natural products that feel great on the skin, smell amazing, far better than other brands. Using the website was easy and service was fairly quick.”

Helpful Report

Posted 1 year ago

“Easy to order, promptly delivered, lovely easy to use simply packaged items which smell delicious and do their job well.”

Helpful Report

Posted 1 year ago

“Love these products. Skin friendly ❤️”

Helpful Report

Posted 1 year ago

“My daughter absolutely loves the skin and hair care ranges and I am loving the Cosy Cabin reed diffuser which makes my work space smell fantastic! ❤️”

Helpful Report

Posted 1 year ago

“excellent products and really quick customer service when i asked where my order was when it was taking longer than expected”

Helpful Report

Posted 1 year ago

“Awesome products, all natural, with no nastiest as promised and excellent customer service.”

Helpful Report

Posted 1 year ago

“Amazing products. More so the hair serum. In honesty I wasn’t to sure but thought for the price I’d try it and wow and this is not a joke It actually worked. I had a small crown balding patch for months and within two weeks of using the serum my hair grew back. And continued to keep growing. I have been shocked and amazed all the products I have purchased have been great and fresh. Don’t take my word for it try it.”

Helpful Report

Posted 1 year ago

“Love the sutle scents especially the home fragrance. The skin care has left my face soft and radiant. So easy to order and arrived quickly. Thank you so much. Would recommend.”

Helpful Report

Posted 1 year ago

“Lovely products”

Helpful Report

Posted 1 year ago

“Groom’ Review: A Fresh Take on Skincare and Haircare I’ve been using Groom’ for a while now, and I have to say—it’s a game-changer. What sets them apart is their commitment to making skin and hair care simple, affordable, and sustainable. The products feel gentle and effective, with no unnecessary fuss, and they really work. It’s refreshing to find a brand that not only cares about quality but also about the impact on both our wallets and the planet. Groom’ keeps things clean, conscious, and accessible, which is exactly what the industry needs right now. If you’re looking for a skincare and grooming brand that feels good in every way—on your skin, in your budget, and for the environment—Groom’ is definitely worth a try.”

Helpful Report

Posted 1 year ago

“it takes 3 weeks for the product to arrive, tried to contact the customer service only served by their robot, even until today the products haven't been sent by them to my address. Ordered two weeks ago and they said the products will be ready in the next 5 days. crazy”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. Sorry to hear there has been a delay with your order. I have looked into this for you and I can see your order was despatched on 24/04 so it should be with you within 3-7 working days from that date. If it does not arrive then please do not hesitate to reach out to us at support@gruum.com and one of our team will be more than happy to help. Warm regards Mikaela-Team gruum

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

“Happy with my purchase”

Helpful Report

Posted 1 year ago

“Really like te Gruum products I've tried, especially the gentle face wash and reviving face gel- doesn't leave the skin irritated or dry!”

Helpful Report

Posted 1 year ago

“I found the products easy to use and loved the moisturiser bar!”

Helpful Report

Posted 1 year ago

“Products are really good for sensitive skin and are also very reasonably priced. Delivery was swift and well packaged would definitely recommend”

Helpful Report

Posted 1 year ago

“Having initially being slightly sceptical about the Products, i an safely say they are a delight to use, very impressed by the small amount needed to do the job. Packaging basic which i dont have a problem with, however from an aesthetic view i think a rounded edge rather than a box effect may go down better.”

Helpful Report

Posted 1 year ago

“I only heard of grüum because it was an offer through my Vodaphone contract and I am SO pleased with the product. I chose the Kakadu Plum skin serum and it is absolutely delightful. My skin feels so fresh and nourished and the actual product goes a long way, been using twice a day for abour 3 weeks and it's not even a quarter gone yet! I will definitely be ordering this again [and again!]. Thank you so much”

Helpful Report

Posted 1 year ago

“Since finding Gruum I have only used these products for my skin. They are amazing, I've tried lots of there products and 2 of my favourites are the facial moistening bar and facial wash bar. My skin has never looked so good. Keep up the good work!”

Helpful Report

Posted 1 year ago

“With someone who grew up with rough skin and acne, for me personally Gruum has been the absolute sweet spot for skin care. Ive used products like the moisturiser Skin food which is too much and other moisturisers that don’t really do anything but for the first time ever my skin is actually really good and have been receiving compliments. The price is a little on the high side in my opinion but you get what you pay for i suppose.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,529 reviews