Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,529 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products. Love the smells and the spray mist is handy when it’s hot weather. Highly recommended”

Helpful Report

Posted 1 year ago

“I have enjoyed using the products which smell nice and come in really handy packaging.”

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Posted 1 year ago

“Excellent service, ordering was very smooth, I did purchase the trial package and I am delighted with it, I had some dry skin on my forehead and tried all sorts of products from the cheap to the very expensive and this seems to be doing the trick, only been using it about 2/3 weeks and have plenty left. I will be ordering again. Well done guys.”

Helpful Report

Posted 1 year ago

“Feels like a more expensive product. I love the plain packaging - money has been spent on the product development not the packaging..”

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Posted 1 year ago

“Fantastic products - love all of them, especially the the face wash and serum, leaves my skin smooth and feels hydrated. The lip serum is awesome, applied overnight and they feel rejuvinated by morning. The packaging is all recycled materials which I love and all products are cruely free. Will defo be back for more :)”

Helpful Report

Posted 1 year ago

“I didn't receive everything that I ordered. Now granted I got a voucher for a skin care package. I was supposed to receive 4 items but only got sent one thing. Truthfully, I haven't tried the one product that I got because of the other missing items.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. Sorry that you had some items missing from your order. I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com and we will get this sorted for you! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I just love Gruum products. It all started when I was looking for a shampoo and conditioner to help my Granddaughter who was having problems with her hair. I now have lots of products which are great. I highly recommend Gruum!”

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Posted 1 year ago

“Efficient, effective, easy to use. Great packaging and suitable for travel or gifting”

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Posted 1 year ago

“Serum feels great for my hair. Would recommend for frizzy hair. Serum for my skin type feels just fine.”

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Posted 1 year ago

“Hi, the products are ok..I use 2 of your products..the day and night cream and the vitamin C serum.”

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Posted 1 year ago

“Company and delivery service is good. Products are soft on skin and smell fabulous and good for the planet.”

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Posted 1 year ago

“Good product, recommended 👍”

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Posted 1 year ago

“Make a rose hip oil and caster oil mix.”

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Posted 1 year ago

“Great quality products, reasonably priced compared to other ethical brands”

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Posted 1 year ago

“Great products, skin feels so much better. Like the idea that there are no nasties in the products”

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Posted 1 year ago

“Was all good enjoy trying the products”

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Posted 1 year ago

Hi there, Thanks so much for taking the time to leave a review. We are pleased to hear that you enjoyed using our products! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Gruum is an excellent product & I love using them & I have recommended to my friends & family . Thank you Gruum . Keep up the great work !!”

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Posted 1 year ago

“I was given some Grum stuff for Christmas by my nephew and his partner and really love it. I started with a box of four roll on fragrances and love them all. I’ve since purchased facial oil, moisturiser and hair products- all brilliant! I’m 70 years young so this is not just a young person’s brand; it works beautifully on older skin 🙂”

Helpful Report

Posted 1 year ago

“Bought some smaller testers (calming spray, facial gel and face wash) on offer and will definitely buy the full sizes products! Great products which leave my skin feeling soft, more glowing and looking more healthier! They smell great too! :)”

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Posted 1 year ago

“I’ve been using grüum’s elypa Reviving Facial Gel, Kÿra Gentle Face Wash, and Hydrat Moisture Bar, and they’ve quickly become staples in my skincare routine. The elypa gel is light, soothing, and perfect for giving my skin a refreshed, awake look especially in the morning. The Kÿra face wash is gentle but effective, leaving my skin clean without feeling tight or dry, and it has a lovely subtle scent. The Hydrat bar is a game changer for hydration and easy to use, especially after cleansing.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,529 reviews