Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,631 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using the shampoo and conditioner bars for a few years and they leave my hair in great condition. They last for ages and are great for travel. The luxurious hand cream is also very good.”

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Posted 4 months ago

“Beautiful products, amazing scents and packaging.”

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Posted 4 months ago

“Was delighted with my last product and great delivery”

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Posted 4 months ago

“I love all the products I ordered, thank you. Just one small complaint - the fragrance spray is oily and stained my top. Perhaps make that clear on the website so people can be aware.”

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Posted 4 months ago

“Love all the products I brought .the website is easy to use and there are always great deals. The hair shampoo bar last such a long time and is so great for my hair would highly recommend it . It’s great to take on holiday along with the hair conditioner bar small easy and no chance of any leaks.”

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Posted 4 months ago

“Not a fan of it”

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Posted 4 months ago

“Excellent product”

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Posted 4 months ago

“Lovely products . I have menopause hair and was really struggling to how to manage it . I tried the coconut conditioner bar and it worked wonders on my hair which is now feeling soft again 😊”

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Posted 4 months ago

“Ordered the miniatures of sun cream after sun and lip cream. Really good quality. The cream was light on my face and ok with my sensitive skin. Lip roller was lovely, not sticky and had a metal roller which feels great. After sun was just right. Would definitely order again.”

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Posted 4 months ago

“Good result.Easy to use everyday.”

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Posted 4 months ago

“Lovely products. The site was easy to use and the delivery was quick. I'm very pleased and would buy the products again”

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Posted 4 months ago

“Loved the products. And customer service is amazing. By mistake (autofil) provided my old address, and Gruum made an exemption for me and sent me another parcel which I am very thankful for. My face skin is very dry, and I tried many products and many of them just don't work for me and making some reaction.. I can Gruum (especially Reviving facial gel) products are saver for me. Will be one of my favourites brands and I will continue using it. Thank you!!!”

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Posted 4 months ago

“I have used your products for years never have to worry about taking liquids on holiday. Your shampoo bar l wouldnt be without and your body soap keeeps my skin hydrated”

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Posted 4 months ago

“Simple order, quick dispatch and great products....though I haven't put them to a thorough test yet as I will be using them for my holiday to Naples this week and will be taking them with me ..I'm sure they will be great on my super sensitive as I didn't react when I did a patch test.... certainly felt nourishing and caring for my skin”

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Posted 4 months ago

“I really like Gruum products and such a variety. It is easy to order and arrive on time and well packaged.”

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Posted 4 months ago

“Easy to order, quick delivery and great products. Well worth trying.”

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Posted 4 months ago

“Great site, great items - best shampoo bars!”

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Posted 4 months ago

“I may have overstocked due to the amazing deals. There is no product I have used that I haven't liked. The gift sets I have got for family have gone down really well. The Mother's Day set this year was a big hit. This is a company I will definitely be buying from for a long time.”

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Posted 4 months ago

“I've enjoyed gruum's products for a number of years now, the razor subscription in particular has been great compared to competitors. The factor 30 sun cream is AMAZING! I recently completed a 12.5mile trek with work and the only part of my body that caught the sun was the back of my neck as I hadn't applied any. My only complaint currently is the packaging on the razor blades. I used to receive a strip of 4 blades with just the exterior packaging which I could keep for recycling the cartridges. However, when my latest order arrived I found the strip of 4 blades had been split into 2 sets of 2 and each set of 2 hlnow has it's own box. This increase in packaging feels unnecessary? I always felt like gruum wanted to be a sustainable business and reduce it's packaging. Granted, it's recyclable, but think about the space it's taking up in the box. Maybe something to think about”

Helpful Report

Posted 4 months ago

“I have used a variety of products the ones I loved the most were the rowdy kind set I got for my daughter to use she has skin problems and we used these to help with the products she used which are prescribed. The shampoo and conditioner are her favourite and she loves the smell.”

Helpful Report

Posted 4 months ago

Gruum is rated 4.7 based on 24,631 reviews