Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,376 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shampoo bar is useless- specially for this price”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re sorry the shampoo bar didn’t meet your expectations. Your comments are really valuable and will be passed on to our team as we continue to refine our products. Warm Regards, Andrea – Team grüum

Posted 4 months ago

“I'd won (via McDonald's monopoly promotion) a box set of products that contains a fash wash bar (eucalyptus & lavender) & shampoo bar (hydrating coconut). Well presented & design, the face wash cld be stronger scented but no way negatively.”

Gruum 5 star review on 15th November 2025

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Posted 4 months ago

“Easy to order. Great responsive customer service. Wonderful products. Ill be ordering more daily defence! Hoping the guys like their Christmas presents in due course x”

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Posted 4 months ago

“Amazing smell and perfect for my skin”

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Posted 4 months ago

“Hight quality products,delivered always in time.”

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Posted 4 months ago

“Beautiful products! All are brilliant, especially the facial oil - I reordered this product! The prices are reasonable and delivered really quickly! These are high quality products made sustainable. What is not to like!?”

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Posted 4 months ago

“Really love their gel moisturizer, it feels light on the skin and makes it feel fresh.”

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Posted 4 months ago

“Shampoo bar good. face wash lived up to description. And the cream made skin soft and smooth”

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Posted 4 months ago

“Not sure what kind of magic pixie dust you guys put in your products, but wow, does it work wonders. I ordered the roller and the butter melt, and they are genuinely phenomenal products. Gives off a lovely aroma when mixed into a bath, and the lavender of the roller has seriously improved how easy it is for me to get to sleep I will definitely be getting more once these run out 💖”

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Posted 4 months ago

“Fantastic products at reasonable prices.”

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Posted 4 months ago

“Lovely products, price good ,they smell fantastic , would definitely recommend”

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Posted 4 months ago

“Spamming my inbox, even after unsubscribing. I think your stuff is insanely priced and I only use it because I got it free from McDonald’s”

Helpful Report

Posted 4 months ago

Hi Adam, Thank you for sharing your feedback. We’re sorry for any inconvenience caused by the emails — we’ve reached out to you privately to ensure your preferences are updated. Your comments regarding pricing are also appreciated and will be passed on to our team. Warm Regards, Andrea – Team grüum

Posted 4 months ago

“Very nice every single one is so good I recommend”

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Posted 4 months ago

“excellent product”

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Posted 4 months ago

“I suffer from really sensitive skin, ive always used the same routine, just dove soap. Anyway, when I tried gruum, I fell inlove instantly. My face doesn't flare up, feels smooth and clean and smells lovely too. I also love the bottle that the facial wash and moisturiser comes in.”

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Posted 4 months ago

“I had never heard of grüum before and when I stumbled on their page I saw their facial wash and cream and decided to get it for my brother for his birthday. According to him he absolutely loved it and i even tried it myself and I can’t help but agree. It feel so good on the skin, nothing but top notch quality in my opinion. My face didn’t feel to dry after using their face wash or cleanser and the cream or moisturiser made my skin feel so smooth and brand new. It even feels healthy for your skin and it totally deserves the 5 stars.”

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Posted 4 months ago

“I’ll give them a 5 cause I love the speedy delivery and the fave wash. Helped with the uneven texture I was battling fia week around my nose bridge.”

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Posted 4 months ago

“I like the products and its packaging, very useful for travelling. Soap shampoo is particularly convenient and it is effective”

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Posted 4 months ago

“I really like all the products I have tried so far, they leave my skin feeling and looking great, not too oily not too dry. This is now my new go to product.”

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Posted 4 months ago

“Love love love all your products. Luxurious yet affordable, and knowing it’s good for mine and my families skin is the reason I keep buying these products ❤️”

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Posted 4 months ago

Gruum is rated 4.7 based on 25,376 reviews