Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,376 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, easy to order, and superb customer service.”

Helpful Report

Posted 4 months ago

“Amazing. Great products and ingredients. I recommend this brand to everybody, fast delivery too!”

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Posted 4 months ago

“I first came across grüum through LNER and it quickly became a favourite. The products feel really well made and the labels are clear and easy to understand. Everything I’ve bought so far has been a pleasure to use and I’ve grown to love the brand more with each order. They also have great offers and bundles, which makes trying new things fun and affordable. The fact that they’re a UK brand makes me even happier to support them. Overall, a lovely company with great products that genuinely feel cared for.”

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Posted 4 months ago

“Quick & Easy Products smell LOVELY!”

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Posted 4 months ago

“very good quality for money!! fast shipping too :)”

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Posted 4 months ago

“I honestly loved the products when I received my order ,my skin has honestly never felt better, I'd make sure everyone knows about gruum”

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Posted 4 months ago

“Beautiful products!”

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Posted 4 months ago

“The products are displayed to look bigger than they really are, I did chuckle when I received the order as the bottles are tiny (a bit like buying stuff from temu) On a positive note, the products smell nice... but the packaging make it look very cheap and not good value for money. In all honesty, I won these products and I wouldn't use my own money to purchase it. For the price it's not worth it , my opinion only.”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback – we’re glad you enjoyed the fragrance of the products, but we’re sorry to hear the size and packaging didn’t meet your expectations. The items included in our giveaways are full-sized versions and a little goes a long way! Your comments about presentation and perceived value are really helpful, and we’ll take them on board as we continue to improve. We truly appreciate you taking the time to share your thoughts – it means a lot to us. Best wishes, Mikaela-Team grüum

Posted 4 months ago

“I have used grum and my skin is so much better, I’ve always struggled finding stuff for my skin as I’m sensitive to most products for years I’ve been struggling. Now my skin is glowing and I haven’t smelt any better before. I loveeee gruum!!”

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Posted 4 months ago

“The whole family use gruum products! Love their skin care products especially. The subscription plan is a great idea and it's configurable enough so you get it delivered at just the right time. Keep up the good work!”

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Posted 4 months ago

“Gruum just has the best products for my skin and hair. For years I have struggled with psiorasis, but since I am using their facial products and hair products this has noticably reduced. My skalp isn't flaky or weepy anymore and my face has barely any signs of psiorasis any more. I am so grateful to Gruum for that. Apart from that I am also using some of their other products and they have never disappointed. The room sprays for example are simply delicious. I am definitely going to stay a faithful customer.”

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Posted 5 months ago

“Goode products I’ve used the hair soap face cream gonna try the exfoliator soon”

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Posted 5 months ago

“I have never used soap bars for hair or washing myself but thought I would give it a try. Was very pleasantly surprised at how much I liked using them particularly the hair shampoo bar. I suffer from dandruff and it is well improved. Will definitely be ordering more in the near future.”

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Posted 5 months ago

“Fantastic products at affordable prices that smell fresh and lovely and leave my skin feeling great. Easy to use website with lots of offers and deals.”

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Posted 5 months ago

“Products good, delivery service is fine yet could be better. Glass bottles are great for the environment yet not well packaged or marked fragile. I had a mess of brokenness prior which caused concern. Overall good items. Please offer everyday low prices instead of constant sales AND hasttle emails w/ codes.”

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Posted 5 months ago

“Very lovely”

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Posted 5 months ago

“Brill products really good for my skin iv seen a real good improvement since using the brand”

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Posted 5 months ago

“I'm so happy I found out about gruum. Love the products and especially the reasonable pricing. It all started from my bank boosters and haven't looked back since. I even ordered the advent calender and looking forward to receiving it. Thank you team Gruum for making life a little simpler 💙”

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Posted 5 months ago

“Quick and fast delivery”

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Posted 5 months ago

“item never showed up”

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Posted 5 months ago

Hi Ethan, We’ve contacted you via email regarding your order. I’m very sorry that it hasn’t arrived yet. Please could you reply to our email so we can resolve this for you as quickly as possible? Thank you for your patience. Kind regards, The grüum Team

Posted 5 months ago

Gruum is rated 4.7 based on 25,376 reviews