Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,684 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't receive everything that I ordered. Now granted I got a voucher for a skin care package. I was supposed to receive 4 items but only got sent one thing. Truthfully, I haven't tried the one product that I got because of the other missing items.”

Helpful Report

Posted 9 months ago

Hi there, Thanks for taking the time to leave a review. Sorry that you had some items missing from your order. I have sent you a private email to help resolve this so please check your inbox for an email from support@gruum.com and we will get this sorted for you! Warm regards Mikaela-Team gruum

Posted 8 months ago

“I just love Gruum products. It all started when I was looking for a shampoo and conditioner to help my Granddaughter who was having problems with her hair. I now have lots of products which are great. I highly recommend Gruum!”

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Posted 9 months ago

“Efficient, effective, easy to use. Great packaging and suitable for travel or gifting”

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Posted 9 months ago

“Serum feels great for my hair. Would recommend for frizzy hair. Serum for my skin type feels just fine.”

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Posted 9 months ago

“Hi, the products are ok..I use 2 of your products..the day and night cream and the vitamin C serum.”

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Posted 9 months ago

“Company and delivery service is good. Products are soft on skin and smell fabulous and good for the planet.”

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Posted 9 months ago

“Good product, recommended 👍”

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Posted 9 months ago

“Make a rose hip oil and caster oil mix.”

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Posted 9 months ago

“Great quality products, reasonably priced compared to other ethical brands”

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Posted 9 months ago

“Great products, skin feels so much better. Like the idea that there are no nasties in the products”

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Posted 9 months ago

“Was all good enjoy trying the products”

Helpful Report

Posted 9 months ago

Hi there, Thanks so much for taking the time to leave a review. We are pleased to hear that you enjoyed using our products! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Gruum is an excellent product & I love using them & I have recommended to my friends & family . Thank you Gruum . Keep up the great work !!”

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Posted 9 months ago

“I was given some Grum stuff for Christmas by my nephew and his partner and really love it. I started with a box of four roll on fragrances and love them all. I’ve since purchased facial oil, moisturiser and hair products- all brilliant! I’m 70 years young so this is not just a young person’s brand; it works beautifully on older skin 🙂”

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Posted 9 months ago

“Bought some smaller testers (calming spray, facial gel and face wash) on offer and will definitely buy the full sizes products! Great products which leave my skin feeling soft, more glowing and looking more healthier! They smell great too! :)”

Helpful Report

Posted 9 months ago

“I’ve been using grüum’s elypa Reviving Facial Gel, Kÿra Gentle Face Wash, and Hydrat Moisture Bar, and they’ve quickly become staples in my skincare routine. The elypa gel is light, soothing, and perfect for giving my skin a refreshed, awake look especially in the morning. The Kÿra face wash is gentle but effective, leaving my skin clean without feeling tight or dry, and it has a lovely subtle scent. The Hydrat bar is a game changer for hydration and easy to use, especially after cleansing.”

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Posted 9 months ago

“All natural products that feel great on the skin, smell amazing, far better than other brands. Using the website was easy and service was fairly quick.”

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Posted 9 months ago

“Easy to order, promptly delivered, lovely easy to use simply packaged items which smell delicious and do their job well.”

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Posted 9 months ago

“Love these products. Skin friendly ❤️”

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Posted 9 months ago

“My daughter absolutely loves the skin and hair care ranges and I am loving the Cosy Cabin reed diffuser which makes my work space smell fantastic! ❤️”

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Posted 9 months ago

“excellent products and really quick customer service when i asked where my order was when it was taking longer than expected”

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Posted 9 months ago

Gruum is rated 4.7 based on 24,684 reviews