Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,010 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company, I've been using their products for several years now. Generally the shampoo, conditioner and face wash. They are brilliant for travelling and last ages. Get the little tins for travelling. I'm a lady of 70 now and have bought and tried many products over the years. I shall be sticking with these for the foreseeable future. Also don't need much storage space. Many thanks Grüum.”

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Posted 1 month ago

“I am really enjoying the range at Gruum. We got a special offer through work and loved the items so have now ordered more. I am also very exited about the Advent calander I've preordered too. Like that the items are simple, sustainable and afordable. Keep up the good work.”

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Posted 1 month ago

“Great quality goods and service. Always prompt and a feel good organisation!”

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Posted 1 month ago

“I got my shampoo and my hair felt amazing afterwards and so shiny once I'd styled it. I will definitely buy and and recommend to friend's”

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Posted 1 month ago

“Invested in an Oska razor that takes Osku blades and used it for a number of years - happily. The Oska and Osku blades have been discontinued so now the razor is useless. The replacement razor (plastic) now being marketed is very light and feels rather cheap, certainly nowhere near the heft and quality of the Oska razor. So disappointed to find that I now have to look for a new razor with the right heft and balance to replace the Oska. If you wanted to replace the Oska razor surely you could have come up with something more substantial than the one you have.”

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Posted 1 month ago

Hi Stephen, Thanks so much for your feedback, and for being a loyal oska user over the years – it really means a lot to us. We completely understand that the original oska razor had a distinctive weight and feel, and it’s great to hear how well it worked for you. While the new design is a lighter, more streamlined alternative aimed at being simple and travel-friendly, we truly value your comments about the experience and feel of the razor. Your thoughts have been shared with our product team, as we're always looking at ways to evolve and improve. We’re so grateful for your continued support and hope we can develop something in future that strikes the perfect balance for you once again. Warm regards, Andrea - team gruum

Posted 1 month ago

“Easy website to use. Great choice of products. I particularly like the shampoo and conditioner soap bars. Great for holidays. Orders always dispatched very quickly.”

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Posted 1 month ago

“Love the products I have used so far. The face wash bar is beautifully soft. The body bars feel luxurious and are gentle on my skin. The post sun bar for my face is now a “must pack” item. I’m looking forward to the advent calendar I have ordered.”

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Posted 1 month ago

“Have to recommend you for all your products have enjoyed trying them last one was your deodorant very pleased with it and very quick delivery. Thanks your doing a great job.”

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Posted 1 month ago

“I love your products the quality is excellent I’ve bought for family and friends and taken some to Australia 🇦🇺 I’ve already bought some for Christmas presents 🎁 keep up the good work”

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Posted 1 month ago

“I have used the shampoo and conditioner bars for a few years and love them - my hair is in great condition. I also use soap body bars and have now tried the recent deodorant bars. I love them and they last for ages! I feel like I'm doing my bit for the environment too”

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Posted 1 month ago

“Great service, ordered and arrived quickly. Easy to navigate website even on a phone. Definitely will be repurchasing.”

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Posted 1 month ago

“The packaging of Gruum's products is planet-friendly which is a win! Minimal and clean, just like its products. My daughter and I use their sunscreen because it's gentle. I also love their lip conditioner - I'm using the mint and salted caramel flavor. I've just started using their kid's range of shampoo and conditioner bars. My daughter loves them!”

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Posted 1 month ago

“Very easy to order from and products are fantastic! Will definitely order again.”

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Posted 1 month ago

“I bought the scrubby facial wash thing. Its excellent and smells lovely”

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Posted 1 month ago

“Love the lip conditioners Great flavour Love the simple design of bottles”

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Posted 1 month ago

“The after sun cleansing bar was fabulous. Removed SPF from a day on the beach .”

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Posted 1 month ago

“Website is easy to navigate, product came quick. I absolutely love the coconut shampoo bar it makes my hair lovely and soft”

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Posted 1 month ago

“Love these products good quality and good value”

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Posted 1 month ago

“love the products, especially the under eye treatment (rollerball) and the serums”

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Posted 1 month ago

“Been using for over a year and a half and I don’t think I will stop the products are amazing I do recommend the under eye treatment if you worry you have bags under your eyes it is a miracle!!!!”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,010 reviews