Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,604 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, love the natural products ( I have coloured hair and have switched to the shampoo bars as they are more gentle on my coloured hair). Would recommend.”

Helpful Report

Posted 1 month ago

“i really like the candles from gruum they last for ages and you dont get any waste down the sides and they smell so good”

Helpful Report

Posted 1 month ago

“My order arrived quickly and well packaged, without being over packaged. I was impressed with the products I received. I love the fact that's its a company started by friends. I have been using the Pumpkin Seed Oil everyday, and my skin looks clearer.”

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Posted 1 month ago

“Absolutely impressed by the nourishing face oil. My skin feels so hydrated and fresh when I use it. It looks smooth and clear from the first use. I first gruum through an offer (Mcies Monopoly win and was a 3 full sized products) and now I've placed an order for 10 more products including the Christmas Advent Calendar- which I'm so excited about. I can not wait to use these products as part of my daily routine.”

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Posted 1 month ago

“Not worth the price it reckons it is, £42 quid and the box was no bigger than my hand.”

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Posted 1 month ago

Hi there, Thank you for sharing your feedback. Our products are designed to be highly concentrated and packed with quality ingredients, so a little goes a long way despite their compact size. We aim to offer great value through performance and sustainability. If you’d like to chat more or have any questions, please feel free to reach out at support@gruum.com – we’re always happy to help. Warm regards, Team grüum

Posted 1 month ago

“Im really happy with the order I made but I made 2 orders and only got 1”

Helpful Report

Posted 1 month ago

“I love the product and quick delivery. Natural and good scenting. Just hoping the words on the stickers could be enlarged. It’s tiny and hardly readable. Or you might consider to append a QR code for people to access the instructions/info online.”

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Posted 1 month ago

“Excellent products and customer service”

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Posted 1 month ago

“Excellent products and service”

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Posted 1 month ago

“i’ve supported gruum for a while now, starting with their lavender range when it first released. the products smell and feel amazing and are fairly priced for their quality. would definetly recommend:)”

Helpful Report

Posted 1 month ago

“Very easy to order. Had two orders, when one was lost in the mail, the lovely team were more than happy to resend and that one arrived safely too. Highly recommended.”

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Posted 1 month ago

“Quality products that have really made the difference in my skin. Will definitely be buying again and would highly recommend to others.”

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Posted 1 month ago

“Great soaps with great smells. I also found delivery to be speedy.”

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Posted 1 month ago

“love these products, i am still struggling to find the correct face skin treatment, the pair oil is Faboulous for most of my face, but parts of it not so much. Age is a factor in my skin but i am contuniuing to try the products to find the best results. Testers would be nice. Free gifts i have had in the past when ordering havent been great items though! which was a little dissapointing, but it was free so i didnt lose anything. i have many products ready for little xmas gifts for people.”

Helpful Report

Posted 1 month ago

“I've used gruum for a while and love it. Both shampoo and conditioner are as good as any I've ever known. But the real joy for me is not juggling horrible plastic bottles. Also it does go such a long way! One bar lasts ages- sorry gruum but it's true!”

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Posted 1 month ago

“HI all, i Initally got some free products from a Mc Donalds Monopoly win, after using the products there fantastic, i have purchased more since then, my wife loves the facial serums and my daughter the lip balms, Our son has ADHD and really loves the calming spray. great products and service.”

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Posted 1 month ago

“Beautiful products. I ordered a couple of soy wax candles among other items and they smell great without being overpowering. Fantastic customer service too. I am one very happy customer.”

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Posted 1 month ago

“I tried the new mineral deodorants, Tropical Bliss and Coastal Fresh, and they are the best deodorants I have ever used. They come in a card box and are solid, no liquid, but easy to apply and they last all day, no matter how long your day is! The Tropical Bliss scent is bubble-gummy but I didn’t find that the Coastal Fresh really had much of a scent, and didn’t try the Linen one, but there is a nice choice. I’ve used grim products before, very easy to deal with and good products.”

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Posted 1 month ago

“Lovely items. Nicely packaged for easy Christmas wrapping!”

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Posted 1 month ago

“Good looking products and feel friendly products. Good to have small size too.”

Helpful Report

Posted 1 month ago

Gruum is rated 4.7 based on 24,604 reviews