Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,342 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

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Mrs Deborah Parish

319

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Anonymous // 01/01/2019

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“Sleep spray has done wonders, couldn’t recommend more”

Helpful Report

Posted 1 month ago

Hi Amelia, Thanks for your amazing review, we are so pleased to hear how our Sleep Mist has worked for you! Warm regards Team grüum

Posted 1 month ago

“I love all the gruum products I've received from you over the last couple of years. They are very good value, lovingly made from natural oils and your bundles make beautiful presents. I have introduced two of my female relatives to gruum. Best wishes MaggieA”

Helpful Report

Posted 1 month ago

Hi Maggie, This has made our day! Thanks for your lovely review and we are so pleased to hear that you have recommended us to your family. Thank you! Warm regards Team grüum

Posted 1 month ago

“I absolutely love everything about grüum! Their products are brilliant. I like the fact that their packaging is eco friendly and the products themselves are really good quality. I recently bought the their sleep bundle and it smells divine!”

Helpful Report

Posted 1 month ago

Hi Joanne, We’re so happy to hear this! Thanks for choosing us and for the lovely rating. Warm regards Team grüum

Posted 1 month ago

“Great range of products, very innovative - I find they make really good gifts as they’re a little different but always good quality”

Helpful Report

Posted 1 month ago

Hi Helen, Thanks for the great review, we are so pleased to hear you like our range of products and that they make good gifts! Warm regards Team grüum

Posted 1 month ago

“I simply love Gruum products. Their use of natural ingredients means that I never have to worry about applying harsh chemicals to my skin, which means my skin stays healthy and hydrated. They don't use fancy packaging - everything looks the same apart from the label, which I like because other companies add a huge mark up to fancy packaging; with Gruum you're paying for high quality contents within which is brilliant. Their customer services are excellent. Items are dispatched quickly and arrive in environmentally friendly boxes - another tick for Gruum! They often have amazing offers too which means you can get more for your money. Hands down Gruum is a company that really cares about its products, the environment and its customers. Highly recommended!”

Helpful Report

Posted 1 month ago

Hi Samantha, Thank you so much for this amazing review — it truly means a lot to us. We’re delighted to hear how much you enjoy our natural formulations, simple packaging, and eco‑friendly approach, and it’s wonderful to know our customer service and offers have made such a positive impression. Your recommendation and support really do make our day. Warm regards, Team grüum

Posted 1 month ago

“Brilliant products, I’ve tried many items from the aromatherapy to the moisturisers and all of them have been exactly what I wanted. Plus they smell far better than other products at a similar price range”

Helpful Report

Posted 1 month ago

Hi Charlie, We’re so happy to hear this! Thanks for choosing us and for the lovely rating. Warm regards Team grüum

Posted 1 month ago

“Brilliant products.”

Helpful Report

Posted 2 months ago

Thank you! We’re so glad you’re enjoying the products! 💛

Posted 1 month ago

“Love these products. No nonsense packaging and great sizes for travel. Facial scrub and 50spf face cream my favourites. Thoroughly recommend”

Helpful Report

Posted 2 months ago

So glad you love them! 💛✨ The scrub and SPF cream are absolute travel essentials, thanks for the recommendation! 🙌🧴

Posted 1 month ago

“Love gruum products. Use their shampoo and conditioner bars as my hair care. Recently bought some candles and they are really nice. Have night some things as presents which have been really well received.”

Helpful Report

Posted 2 months ago

Thank you so much! 💛 We’re thrilled you’re enjoying the shampoo and conditioner bars, and glad the candles and gifts have been a hit too! 🎁✨

Posted 1 month ago

“I am always very happy with the products I receive. When I did my last order I could not find shampoo and conditioner for coloured hair. Which I like so had to order a different product. Service and delivery is always good.”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you for your feedback! We’re so pleased to hear you’re always happy with your orders and that our service and delivery meet your expectations. We appreciate your note about the coloured hair shampoo and conditioner — we’ll keep that in mind for future updates to our range. Warm regards, Andrea – team grüum

Posted 2 months ago

“Again all products received in a timely manner, well packaged & presented. As always everything is gorgeous. The skin oils are amazing. Loving your work”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your lovely feedback! We’re delighted to hear that everything arrived promptly, beautifully packaged, and that you’re enjoying the skin oils — your support means the world to us! Warm regards, Andrea – team grüum

Posted 2 months ago

“I love the sets so much and everything is such good quality 🫶🏻 Cheap! My sister uses it too, I got her on it.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your lovely feedback! We’re so pleased to hear you and your sister are enjoying the sets and that you love the quality — nothing better than sharing a little grüum joy! 🫶🏻 Warm regards, Andrea – team grüum

Posted 2 months ago

“Great range of products, easy to order, neat packaging and efficient delivery”

Helpful Report

Posted 2 months ago

Hi, Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying our range of products and that the ordering process, packaging, and delivery have all met your expectations. Warm regards, Andrea – team grüum

Posted 2 months ago

“Website easy to use and orders always delivered quickly. Love the skin products.”

Helpful Report

Posted 2 months ago

Hi Mr McGlone, Thank you for your lovely feedback! We’re so pleased to hear you find the website easy to use, enjoy quick delivery, and love our skin products — that really makes our day! Warm regards, Andrea – team grüum

Posted 2 months ago

“I have been very impressed by the quality of Gruum products. I regularly buy shampoo and conditioner and find them very good as well as easy to travel with! I love the foot cream and use that every night to keep my feet in tip top condition. Arriving promptly and adequately packaged I always look forward to getting my next delivery.”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your wonderful feedback! We’re thrilled to hear that our products are making a difference for you, from the shampoo and conditioner to the foot cream, and that you enjoy the convenience for travel. It’s great to know our deliveries continue to meet your expectations — we can’t wait to send your next order! Warm regards, Andrea – team grüum

Posted 2 months ago

“My order was nicely packaged, the ordering system was very easy! One of my orders was their hair serum - I’ve only started using it so I will leave another review once I’ve noticed any improvements. One thing I can say is that I like that it’s not greasy so it’s easy to apply on the scalp! I also love è the facet that it’s made in Britain and they’re only using clean ingredients. Thank you!”

Helpful Report

Posted 2 months ago

Hi Jane, Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed the ordering experience and the packaging. It’s great to know you’re finding the hair serum easy to apply and that our commitment to clean, British-made ingredients resonates with you. We look forward to hearing how you get on with it over time! Warm regards, Andrea – team grüum

Posted 2 months ago

“I am very pleased with the product, delivery and everything about the company.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with the product, delivery, and your experience with grüum — it really means a lot to us. Warm regards, Andrea – team grüum

Posted 2 months ago

“Why don’t you supply shampoo shower gel shaving gel etc in containers you can take abroad Ona plane?”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your question! We completely understand the convenience of travel‑friendly sizes. We really appreciate the suggestion — it’s something we’ll keep in mind as we explore more sustainable and portable options in the future. Warm regards, Andrea – team grüum

Posted 2 months ago

“Some great products and offers, maybe consider customers creating their own bundles when on offer”

Helpful Report

Posted 2 months ago

Hi David, Thank you for your feedback! We’re so pleased to hear you’re enjoying our products and offers. That’s a brilliant idea about creating your own bundles — we really appreciate suggestions like this as they help us improve and make the experience even better for our customers. Warm regards, Andrea – team grüum

Posted 2 months ago

“The calming spray is effective and aid body calmness and sometimes aid sleep The bath shower oil love the scent had a superb mosturis my very dry skin which last after bathing The difference is clear from others. No coment yet on the clay mask. Thanks Gruum.”

Gruum 5 star review on 7th February 2026

Helpful Report

Posted 2 months ago

Hi Oluwabusayo, Thank you so much for your lovely feedback! We’re thrilled to hear that the calming spray and bath & shower oil are making such a positive difference — it’s wonderful to know your skin feels nourished and the calming effects are helping. We hope you enjoy trying the clay mask next and look forward to hearing what you think! Warm regards, Andrea – team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,342 reviews