Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,871 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products, and good for the environment. It’s a win-win.”

Helpful Report

Posted 2 months ago

Hi Riya, Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying our products and appreciate that they’re kind to the environment too. It’s wonderful to know it feels like a win-win! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Fantastic products!”

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Posted 2 months ago

Hi there, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying our products—it really means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I ordered perfume and hair product from Gruum un knowing what to expect, loved the perfumes and hair care soap which is lasting a very long time, will definitely purchase more products in the future.”

Helpful Report

Posted 2 months ago

Hi Sheila, Thank you so much for your lovely feedback! We’re thrilled to hear that you’ve been enjoying the perfumes and hair care soap, and that they’re lasting so well. It’s wonderful to know you’re planning to purchase more grüum products in the future! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“It does the job. It really hydrates and smells nice.Everyone was fascinated with the hand cream in a bar form.”

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Posted 2 months ago

“I have used lots of Gruum products for years now and overall I love them. No nasties, a great range and some great bargains.”

Helpful Report

Posted 2 months ago

Hi Rana, Thank you so much for your lovely feedback! We’re delighted to hear that you’ve been enjoying grüum products over the years and appreciate the clean formulations, variety, and great value. It’s wonderful to know they continue to be a favourite for you! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Hiya, I have received in my order (it wasent my payable order, I got it by promotion action by paying for delivery only) exfoliating toner (which I liked), meting cleansing balm ( i have tried it, but to be honest wouldn't be ordering again and Facial Serum ( after which my face skin gets lile a burned, red and hot). I 'll att pct. Possibly my skin is sensitive. Thank you for lovely gift, but I wouldn't be order anything else.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience with us. We’re really pleased to hear you enjoyed the exfoliating toner and appreciate your honesty about the other products. It sounds like your skin may be sensitive, and we completely understand that everyone’s skin can respond differently. Your feedback is really valuable and will be passed on to our team as we continue to develop and improve our products. We truly appreciate you giving our products a try. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I do not typically buy skin/hair products other than supermarket brands, but on a few occasions, I have taken the opportunity of your promotions, and I am highly delighted with everything. From content to packaging, the quality is fabulous. For anyone wanting a great product range, Gruum is highly recommended.”

Helpful Report

Posted 2 months ago

Hi Jill, Thank you so much for your lovely feedback! We’re thrilled to hear that you’ve been delighted with our products, from the content to the packaging, and that the quality has stood out for you. It’s wonderful to know you’d recommend grüum to others looking for a great product range! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Since I discovered Gruum through a promotion I have been nothing but impressed. I have sensitive skin and scalp but the products do not irritate at all, which is rare as I react with a lot of shampoos. The shower bars are just great too and like the shampoo last for a long time. All this and being kind to the planet!! Thank you Gruum!”

Helpful Report

Posted 2 months ago

Hi Fenella, Thank you so much for your wonderful feedback! We’re delighted to hear that grüum products have been kind to both your skin and scalp, and that our shower bars and shampoos have lasted so well for you. It’s fantastic to know you’re enjoying products that are effective, long-lasting, and gentle on the planet too! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Discovered Gruum site via Matalan link and am now hooked. Just placed another order and although had a wee issue initially, the speed and efficiency to the query I raised was excellent. Can't wait for this order to arrive & already been checking out the website again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely feedback! We’re thrilled to hear that you discovered grüum through Matalan and are now hooked! It’s wonderful to know that our team was able to resolve your query quickly and efficiently, and that you’re excited for your new order. We really appreciate you taking the time to share your experience and for checking out our website again! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Was easy to order and I'm very happy with your products ☺️”

Helpful Report

Posted 2 months ago

Hi Diana, Thank you so much for your lovely feedback! We’re delighted to hear that you found ordering easy and that you’re happy with our products. It’s wonderful to know they’re bringing a little joy to your day! We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I order many products from Gruum as gifts for family and friends as well as myself and have never been disappointed by the quality of the products I especially love using the face serums ,shower gels and body oils for a daily pamper”

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Posted 2 months ago

Hi Geraldine, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoy sharing grüum products with your family and friends, and that our face serums, shower gels, and body oils have become part of your daily pamper routine. It’s wonderful to know you’ve consistently enjoyed the quality of our products. We really appreciate you taking the time to share your experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“My order was via Matalan. Easy transaction and quick delivery. I order Gruum products for my daughter who lives abroad. She loves them, particularly as they do not contain ‘nastes’. Practically they are very good for travelling. No liquids to leak. 5*”

Helpful Report

Posted 2 months ago

Hi Jane, Thank you so much for your fantastic review! We’re delighted to hear that the grüum products are a hit with your daughter and that you find them practical for travelling. It’s wonderful to know you appreciate the clean formulations and that your order experience was easy and quick. We really appreciate you taking the time to share your experience and for the 5* rating! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I just wanted to share how impressed I am with these face products – my skin has never felt better! ✨ From the first use, I noticed how gentle yet effective they are, leaving my skin feeling refreshed, hydrated, and glowing. A special thank you to Simon for the personal email – it really made the experience feel thoughtful and tailored. It’s rare to receive that level of care and attention, and it definitely didn’t go unnoticed. Amazing products and even better customer service – highly recommend! 💛”

Helpful Report

Posted 2 months ago

Hi Kasia, Thank you so much for your wonderful review — we’re absolutely delighted to hear how much you’re enjoying the products! ✨ Thank you again for your kind words, recommendation, and support 🧡 Kind regards, Team grüum

Posted 2 months ago

“I discovered Gruum completely by accident. I have already tried several facial products such as facial serums and oils, facial cream, exfoliant and soap, and so far I haven't been disappointed. I like the idea that it is made from natural ingredients, I really like the natural scents.”

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Posted 2 months ago

Hi Raimonda, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us.🧡 Kind regards, Team grüum

Posted 2 months ago

“Smells beautiful and feels beautiful.. it makes me feel like ive used natural products rather than chemicalised .. Highly recommend”

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Posted 2 months ago

Hi Kirsty, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“I have been impressed with all the skincare I have tried from Gruum. My favourites are the face oils and serums. Excellent products and excellent value.”

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Posted 2 months ago

Hi Beth, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“I am new to your products and really loving them. However, I would like to see the essential oils used in eacgh products displayed a bit more prominently. There are some essential oils I can't use, and I feel I have to scour the information to find them, and sometimes I have missed it, added somehting to my basket, double checked before checking out only to suddenly spot it in a place I looked before but hadn't seen it. This happend on the deoderants as it suddenly appeared on a box in the checkout, but didn't seem to be on the box in the product picture.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for sharing your feedback with us! We’re delighted to hear that you’re enjoying our products and really appreciate your suggestion regarding the display of essential oils. It’s very helpful to know that having this information more prominently could make shopping easier, especially for those with sensitivities. We’ll be passing your comments along to our team as we continue to improve our product pages and packaging. Thank you again for taking the time to let us know—it really helps us make things better for everyone. Warm Regards, Andrea - team grüum

Posted 2 months ago

“It was nice soaps and scent.”

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Posted 2 months ago

Hi Lina, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Excellent products, that leave me feeling revived and my skin singing.”

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Posted 2 months ago

Hi Louise, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Great products, reasonably priced, nice simple packaging and does what it says on the tin! What more could you ask.”

Helpful Report

Posted 2 months ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,871 reviews