Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,836 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,836 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw these products on the Jet2 app ,got the offers for the wife (who has sensitive skin). She loves them in the Uk sun.. We abroad soon (somewere hotter) and she is going to try them there. If compatable to her skin we will be looking through the full range of products. So far well done.”

Helpful Report

Posted 1 month ago

Hi Michael, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 month ago

“The products are always the highest quality. I have been purchasing for a couple of years and keep coming back. The range is fantastic, loving the new products too.”

Helpful Report

Posted 1 month ago

Hi Maria, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“Products I have recieved from Gruum are fabulous. They last for ages (particularly the bars) so are brilliant value for money.”

Helpful Report

Posted 1 month ago

Hi Lorraine, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“It is a good product, however from the date of purchase to the date I received is not ideal. It took too long, regardless if it is an independent or a big company. I probably won’t be ordering again, unless a more reasonable delivery or store bought is available.”

Helpful Report

Posted 1 month ago

Hi Marcio, Thank you for taking the time to share your feedback. We're pleased to hear that you’re happy with the product itself. However, we're sorry to hear that your delivery took longer than expected and that this affected your overall experience with us. We completely understand how important timely delivery is, and we appreciate your comments regarding having more accessible purchasing options. We’ll be sure to share your feedback with the relevant teams as we continue to look for ways to improve our service. Thank you again for giving grüum a try and for sharing your honest experience with us 🧡 Kind regards, Team grüum

Posted 1 month ago

“Highly recommend! So pleased with the minimum packaging, the quality of the products and economy - the body and haircare bars last a long, long time and are perfect for travel. I have sensitive skin but no reactions so far with body products, and no drying effects.”

Helpful Report

Posted 1 month ago

“Ordered from Gruum multiple times; very fast delivery and definitely will order again. Love the packaging and style of the products, and they are so easy to take on the go. Thank you so much!”

Helpful Report

Posted 1 month ago

Hi Kristine, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“I absolutely loved it I just went through it so quick 🤪”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“This is my second order from this company there products are amazing I love them and the packaging so nice also.”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 1 month ago

“Most recently bought the summer bundle - I mainly use the spf and haven’t used the others yet but the SPF 30 is amazing and makes my skin extremely soft-also haven’t broken out for a few months while using grüum”

Helpful Report

Posted 1 month ago

Hi Alfie, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“They have some absolutely fab hair care products - so far out of all I tried, it's the hair care for me :)”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I love these products! So far I use the deodorant and face sun cream. The deodorant is great and I mix and match the scents. I love the packaging as it's completely biodegradable however it can sometimes scratch my armpits when it gets low so it's tricky to use the last little bit, but it is still good value for money. Soft fresh pits! The suncream is genuinely the best face cream, I've used the factor 50 and somehow my face is still not greasy or heavy. Love the gender neutral vibes! Will continue to use these products and I highly recommend for a quality eco choice that doesn't cost the earth.”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“High quality cosmetics, quick delivery, friendly on your pocket and website to easy navigate through.”

Helpful Report

Posted 1 month ago

Hi Alja, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Great products at good prices and the delivery was super quick. The beard oil is the best I've used and I've tried a few. And it's all far better for the planet. Keep up the good work.”

Helpful Report

Posted 1 month ago

Hi James, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I’ve tried the Hair Density Serum along with the Lip Conditioner, and I must say, these are some really good products! The formulas are amazing, and I’m genuinely impressed with the quality. ✨”

Helpful Report

Posted 1 month ago

Hi Anisha, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I’ve been buying from you for the past three years and I’m always pleased with the products, especially given that you’re local to me and you use almost 100% natural ingredients. I’m a student in Manchester, so I’m there regularly, and I would love to be able to buy your products directly rather than having them posted to save on emissions. However, my main concern is that the majority of your packaging is plastic (even though it’s recycled) and since it comes in 50ml or 100ml I always have lots of them left over. I think a refill option would be beneficial, but I understand that there would be complications regarding that, so maybe a collection service would work better.”

Helpful Report

Posted 1 month ago

Hi Natalya, Thank you so much for taking the time to leave such a thoughtful review and for your continued support over the past three years. We're delighted to hear that you're enjoying our products and that our use of natural ingredients and being a local brand are important to you. We really appreciate your support and love hearing from customers who share our passion for making more mindful choices. We also really value your feedback regarding packaging, refills, and reducing emissions. Sustainability is something we care deeply about, and suggestions like yours are incredibly helpful as we continue to explore ways we can improve our packaging and reduce waste. We'll be sure to share your ideas with our team, including the possibility of refill options or collection services. We truly appreciate you taking the time to share your thoughts with us. Thank you again for being part of the grüum community 🧡 Kind regards, Team grüum

Posted 1 month ago

“Love the shampoo.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Ordering is good, delivery quick and products good. But I will not be ordering again as I detest being bombarded with emails after a purchase. It has taken ages to hopefully get them stopped, but then I receive another one asking for a review!! For goodness sake remove me from ALL your mailing lists. I have unsubscribed and blocked, but to no avail. Leave me alone.”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you for taking the time to share your feedback. We're pleased to hear that you’ve had a positive experience with our ordering process, delivery, and products. However, we're really sorry to hear about the frustration caused by receiving emails after your purchase. We completely understand how important it is to receive communications you’re happy to receive, and we’re sorry for the inconvenience this has caused. We’d like to look into this further and ensure your preferences are updated correctly. Please could you contact us at support@gruum.com with the email address linked to your account, and our team will be happy to investigate and assist. Thank you again for bringing this to our attention, and we appreciate your honest feedback 🧡 Kind regards, Team grüum

Posted 1 month ago

“My partner is delighted with her gift and will consider future purchases due to the price and the quality of your products👍”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Love Gruum! Everything I've tried I been more than delighted with. Orders are delivered promptly and well packaged. No plastic! Would recommend anyone to try.”

Helpful Report

Posted 1 month ago

Hi Lynda, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I had bought Gruum products before, but for my sins I had forgotten to place an order for a while. However I have tapped into the Gruum universe again, I have to say they are excellent for me, I don't have any problem skin, but Gruum face wash just is sublime, it makes my face feel clean all day . Great stuff. I will be only buying these products from now on. Top class.”

Helpful Report

Posted 1 month ago

Hi Marcus, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,836 reviews