Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,758 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, smells beautiful and works amazingly. Would highly recommend!”

Helpful Report

Posted 10 months ago

“I've been using Gruum's Coconut Shampoo Bar for a few years now, I use it as a body wash not just for hair, I love its minimal packaging, the smell and the way it gently cleanses hair and body and doesn't upset my delicate skin. I don't mind the subscription model, but it would be nice if it were available in shops too as I feel the one weak area is the delivery, over the years I've had a couple of non deliveries and last month a badly damaged delivery from Evri (who else! 🙄). I have to praise Gruum they have been very quick to resend damaged or missing deliveries.”

Helpful Report

Posted 10 months ago

“They were free. I don’t think I would have paid full price. Short fragrance time. Would not recommend”

Helpful Report

Posted 10 months ago

Hi Gary, Thanks for your honest feedback. We’re glad you had the chance to try the fragrance, even if it didn’t quite meet your expectations on longevity. Everyone’s preferences are different, and your feedback really helps us improve. Thanks again for sharing your thoughts. Best wishes, Andrea - team gruum

Posted 10 months ago

“Not one normally for "gruuming" products...pun intended, but am glad I tried them, very happy with the product and service.”

Helpful Report

Posted 10 months ago

“I found it really easy to order from the site. I got this as a free sample due to work but I would definitely order again. The moisturizer makes my skin feel so soft and I love the face wash too.”

Helpful Report

Posted 10 months ago

“Really great product and came super quick after ordering”

Helpful Report

Posted 10 months ago

“I've tried a lot of expensive branded products for face creams and nothing has made me have a more dewy glow than your gruum face cream and it's not super oily either!”

Helpful Report

Posted 10 months ago

“Great products that are natural and safe to use without nasty chemicals, very reasonable for price and last for a long time . I love my recent purchase of the solid natural deodorant, having tried some other makes, I do find this is the best 👌”

Helpful Report

Posted 10 months ago

“I love these products, especially the soap cleansing bars and soap shampoo bars. The face suncream is also very good.”

Helpful Report

Posted 10 months ago

“I have just got my Discovery Box. OMG its amazing 🎉. It has two products in it I was going to try, one I use regularly, some antiperspirant and a hair protector mist. I cant get over it. Thanks guys.”

Helpful Report

Posted 10 months ago

“Absolutely love these products , the make up remover bar is amazing! The eco friendly deodorants are also really good! Would recommend you give the products a go ad they are the best I have used”

Helpful Report

Posted 10 months ago

“I was skeptical about the products but once I tried, I have been converted. My bathroom is stocked with gruum products. I have even switched deodrants. I am waiting for a thicker face cream.”

Helpful Report

Posted 10 months ago

“love the products especially the shower gel; very easy to order and deliveries are accurate and sent promptly. Looking forward to receiving my 'advent calendar' Many thanks, great products and great service”

Helpful Report

Posted 10 months ago

“My order arrived on time and was well packaged. I purchased the products for my daughter, she absolutely loved it . She has very sensitive skin and finds it difficult to find products that don't irritate so is very pleased to of found something suitable.”

Helpful Report

Posted 10 months ago

“These products are second to none, every soap, cleanser, moisturiser, hair product, and deodorant that i have used is simply outstanding. Had an issue with an order, messaged customer services, re-order on its way no fuss - outstanding again. Thank you”

Helpful Report

Posted 10 months ago

“I’m so happy I stumbled across Gruum! I ordered shampoo and conditioner bars for my holiday. They were delivered quickly and packaged nicely. Both products were really lovely and the scent remained in my hair, and I remained frizz free! I also ordered the Garden of Eden candle which had the most unusual, wonderful lingering smell. I definitely recommend ordering from Gruum, not only are the products really beautiful but it’s so nice to not have to trawl through ingredients and to know it’s a kind choice for the planet and our animal friends 💙”

Helpful Report

Posted 10 months ago

“My son had been using your hair product and gave me a sample which I was pleased with, so I ordered a shower soap which I am also pleased with.”

Helpful Report

Posted 10 months ago

“So ive placed a few orders now and I love the products, they are very cost effective well made and stand out above some. BTW the room scents/sprays are by far the most delectable and outshine major brands. The CS are friendly efficient and effective with communication, assistance and just generally being friendly & helpful. I for one will continue to place orders, but would urge anybody wishing to buy ethical and decent items give Grumm a try.”

Helpful Report

Posted 10 months ago

“I am pregnant but I love the smell of the essential oils thank you and good luck to your good job”

Helpful Report

Posted 10 months ago

“I was hesitant to try Gruum products, initially I received free items by purchasing something else on a different site and Gruum was a free offer (I paid P&P) I used the products I received and actually really liked them (don't ask what they were I can't remember it was a while ago) this lead to me deciding to switch all of my travel products to Gruum. I bought shampoo and conditioner bars, and containers for them as they are needed rather than storing wet bars in the cardboard packaging. With the package that I bought this time, I also received body wash x 2, body butter bar, perfume roll on, and a whole host of other things for a really good price. I loved the simplicity of being able to relieve my luggage of a lot of weight while travelling, and having all of my body and hair care in my hand luggage. I loved the body butter bar, my only complaint with that is that I was gone 10 days and the bar only lasted 10 days, everything else was spot on, I usually only use professional shampoo and conditioner but these bars made my hair feel incredible, soft, detangled. The face wash was nice, the makeup remover as well, both were brilliant I didn't know until the other day that Gruum is UK based and everything is made here, this makes me like the company even more, I'm intending on pre ordering the advent calender as well to stock up on and potentially use more Gruum products at home as well as while I'm away.”

Helpful Report

Posted 10 months ago

Gruum is rated 4.7 based on 26,758 reviews