Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,611 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love gruum so much, i started using their products quite a few years ago, and have fallen in love with them since. i honestly don’t know how, but gruum is always giving out free products too, which i love because it means i get to try out a lot of products before fully committing to them. my personal favourite product from gruum HAS to be the room sprays, they’re the most strongly scented i’ve ever found, you only need about 2-3 sprays to be able to smell the scent for hours after, making the bottles well worth it!”

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Posted 2 months ago

“Very easy sight to use and isn't to expensive. The moisturiser is amazing my skin feels so nice after using it. However I have very sensitive skin with exam and Acne so I got the sensitive soap and my skin wasn't a fan. But apart from that I love it and have recommended the moisture to multiple people”

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Posted 2 months ago

“I'm fairly new to Gruum products and so far have been delighted with my purchases. I'm a regular swimmer and find the hair bar wonderful to use. Plus, much easier to carry around than liquid shampoos. I use the room fragrance- the citrus one- and the scent is devine. I have also purchased some soy candles, again delightful scents. It's great to know I'm using products with no nasties and don't have to pay a fortune for the pleasure! Thanks guys”

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Posted 2 months ago

“Live the face wash it’s nice it’s also helped with hair growth weirdly but I do like it”

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Posted 2 months ago

“Amazing moisturiser, using it daily and never feel dry”

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Posted 2 months ago

“I love the intense hydration moisturiser, it’s the only moisturiser that doesn’t make my skin react in a negative way and actually helps with my eczema and dry skin.”

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Posted 2 months ago

“I got a free gift from the McDonald’s monopoly and I can say hands done the 2 products I got are the best face products I have ever used!!!!”

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Posted 2 months ago

“Very good products!”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“I ordered the roll on perfumes, they smell lovely however the packaging could’ve been better for £42 to be wrapped in paper wasn’t the nicest, a cute little box would’ve been better especially considering it was for a gift”

Helpful Report

Posted 2 months ago

Hi Mia, Thanks so much for your review! We’re really happy to hear you’re enjoying the scents of our roll-on perfumes. We appreciate your feedback about the packaging — all our products are shipped as shown on our website. Only gift sets and certain promotional sets come in extra packaging, which is usually noted on the product page. We’ll make sure to share your comments with our team as we’re always looking to improve. Thanks again for your support, Andrea - team grüum

Posted 2 months ago

“Their product s are more natural I love using them”

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Posted 2 months ago

“I was surprisingly really impressed with the three perfume rollers I got I like the actual mechanism because it comes out easily and the smells are great. The packaging felt really special so I’m all around happy with the purchase. I did get the purchase through a voucher I received, but I am interested in now purchasing directly with Gruum”

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Posted 2 months ago

“Recieved my order quickly. Absoutly loved all the products I received. They smell amazing!!”

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Posted 2 months ago

“It was easy to make an order and my items were delivered promptly. However, the smells of all 3 perfumes themselves were not to my liking.”

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Posted 2 months ago

Hi Eve, Thank you for sharing your feedback! We’re glad to hear that your ordering experience was smooth and your items arrived promptly. We understand that fragrance preferences are very personal, and we appreciate you letting us know your thoughts on the perfumes. Your feedback is really helpful as we continue to develop and refine our range. Thanks again for being part of the grüum community! Best wishes, Andrea - team grüum

Posted 2 months ago

“Very nice business”

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Posted 2 months ago

“I love the products I ordered and will definitely be ordering more.”

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Posted 2 months ago

“Love Grüum products, they’re so different to other brands, make great gifts for men & women.”

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Posted 2 months ago

“I am amazed at the quality, the variety and how you manage to keep your prices - and exceptional offers - so reasonable. And most importantly, your products are ethically sound. I use your products a lot and often give them as gifts. Your facial sunscreen SPF 50 is a particular favourite as it’s pleasant to use, effective and I can stick it in my pocket easily. My husband comes from Turkana, a desert region in Northern Kenya and we will be taking your dry oils and your sunscreen to his family and community when we visit next year. Thank you 🙏🏼”

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Posted 2 months ago

“I’m so impressed with this company. Everything I have tried ( and there is a lot ) has been brilliant . A few of my favourites include the pumpkin seed oil ( use it on my skin and hair wonderful ) the bath n shower oil was a game changer on holiday . And don’t get me started on the sun stuff . All in all it’s great value for money . The packaging is fab and the products awesome what’s not to like .”

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Posted 2 months ago

“I really like grüum skincare , the products feel gentle, natural, and reasonably priced. The texture is light, and my skin feels softer and clearer after using them. I personally liked the facial oil, it feels nice on the skin. But the products provide only light hydration that doesn’t last very long.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,611 reviews