Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,858 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was reluctant to try anything new on my skin as it can be quite sensitive to different products. But I'm glad to say I have found Gruum products very suitable and soothing. With today's price increases it is good to buy personal products at a reasonable price.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely review. We are so pleased to hear that your are enjoying our products and the price point. This means a lot to us! Warm regards Mikaela

Posted 2 months ago

“I’m very glad I’ve discovered Gruum, both my partner and I love the hydrating mist and the SPF. I’ve been using them for a few weeks now and my sensitive skin looks happy, no irritation and no sign of spot or clogged pores.”

Helpful Report

Posted 2 months ago

Hi Anca, Thanks for your lovely review. We are so pleased our products are working well for your skin. Warm regards Mikaela

Posted 2 months ago

“Excellent products that do a great job”

Helpful Report

Posted 2 months ago

Hi David, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying the products and that they’re working so well for you. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love your nourishing coconut shampoo bar and have been using it for some years. I have only knocked off one star because they last longer than your longest subscription interval, which means I have to mess about with pausing and restarting it. I wish I could just let it run with a longer interval.”

Helpful Report

Posted 2 months ago

Hi Heather, Thank you for sharing your feedback and for being such a long-time user of the nourishing coconut shampoo bar, we really appreciate your continued support. It’s lovely to hear the product works so well for you, and your comment about subscription timing and needing a longer interval is really helpful and will be passed on to the team for consideration when reviewing subscription options. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I received my product in good condition and on time, love this product will look to buy more in the future”

Helpful Report

Posted 2 months ago

Hi, Thank you for sharing your feedback. It’s lovely to hear your order arrived in good condition and on time, and that you’re enjoying the product. We really appreciate your support and look forward to welcoming you back again in the future. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I'm really happy with all the products I've tried from Gruum and honestly can't believe they are the reasonable price they are for the quality.”

Helpful Report

Posted 2 months ago

Hi Sophie, Thank you so much for sharing your feedback. It’s lovely to hear you’re really happy with the products you’ve tried and that you feel they offer great value for the quality — we really appreciate your kind words and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love my Gruum bamboo, hopefully helping the planet”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying your grüum bamboo products and supporting a more planet-friendly choice — we really appreciate it. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love the products would definitely reckomend”

Helpful Report

Posted 2 months ago

Hi Daniel, Thank you for your kind words! We’re so pleased you love the products and really appreciate you recommending us. Warm regards, Mikaela

Posted 2 months ago

“I recently received my order from Gruum and I’m genuinely impressed with the quality of the products. Everything arrived well packaged and exactly as described. The products feel premium, work really well, and have exceeded my expectations. I’m very happy with my purchase and would definitely recommend Gruum to others. I’ll certainly be ordering again in the future. Great products and a great experience overall!”

Helpful Report

Posted 2 months ago

Hi Arambha, Thank you so much for your kind words! We’re delighted to hear you’re impressed with the quality and that everything arrived just as expected. It means a lot to know the products exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back again soon! Warm regards, Mikaela

Posted 2 months ago

“I first found out about Gruum via a free set so thought id give it a try as I have been looking for chemical free toiletries a while and couldn't find a trusted supplier. Well all I can say is fantastic! The products are absolutely amazing, my skin has never felt this good. I always buy during the sale or as a free gift and add on items as sometimes it can workout expensive . I have had 2 of the advent calendars ,2024 and 2025 and in my opinion they are the best bargain on the market! You will not be disappointed. Reasonable postage and fast delivery. I will never go back to buying the well known brands full of chemicals again! Love Gruum!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback – we’re really pleased to hear you’ve been enjoying the products and that your skin is feeling its best. It’s great to know you’ve had a positive experience with the sets, advent calendars, pricing, and delivery, and we really appreciate your continued support. Thanks again for your lovely review. Alex - Team grüum

Posted 2 months ago

“I just love the Gruum products - simple, clean, green and gentle. Also very effective.”

Helpful Report

Posted 3 months ago

Hi Rachel, Thank you so much for sharing your feedback. It’s lovely to hear you’re enjoying the products and appreciate their simple, clean, green, and gentle approach — and that you’re finding them effective too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I can’t big this company up enough, gorgeous products, lovely team and the natural ingredients are simply stunning”

Helpful Report

Posted 3 months ago

Hi Sam, Thank you so much for your kind words. It’s lovely to hear you’re enjoying the products and appreciating both the team and the natural ingredients — that really means a lot to us. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I’ve been trying different products and they are all very good! I’ll keep buying them.”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing your feedback. It’s lovely to hear you’re enjoying trying the different products and that you’ve been happy with them so far. We really appreciate your continued support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great product for the price, got a seat salt candle and some wax melts for my wife on our 16th wedding anniversary.”

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Posted 3 months ago

Hi Lionel, Thank you for sharing your feedback. It’s lovely to hear you’re happy with the products and that they made a nice anniversary gift for your wife. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I was introduced to gruum by some friends whose use a whole range of your products and love them. I bought one of your room fragrances and love that it's good for the environment and smells good too. Your website is easy to negotiate and my purchase delivered promptly. Thank you. I shall continue to buy from you.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback. It’s lovely to hear you were introduced to grüum by friends and that you’re enjoying the room fragrance. We’re especially pleased you like the eco-friendly aspect and the scent, and that you found the website easy to use with prompt delivery. We really appreciate your support and look forward to having you shop with us again. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Its made my hair feel thicker. It looks healthier. I'm fi ding because its giving body and firmer I don't need mousse and such like.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback. It’s lovely to hear you’re noticing your hair feeling thicker, healthier, and with more body and fullness. We’re really pleased it’s working so well for you and that you don’t feel you need additional styling products. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Sunscreen is really good, I have sensitive skin and this didn't cause any flare ups. Lovely quality”

Helpful Report

Posted 3 months ago

Hi Natasha, Thank you for sharing your feedback. It’s lovely to hear the sunscreen has worked well for your sensitive skin without causing any flare-ups, and that you’re happy with the quality. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great product. Great deal . Quick dispatch”

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Posted 3 months ago

Hi James, thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 months ago

“I have purchased a range of products from Gruum; The soaps are fabulous on my skin, smells really nice and leaves my skin feeling soft and hydrated. This has led me to move away from standard shower gels. The summer collection is excellent, particularly the SPF 30 face cream which you only need a small amount of, and it spreads beautifully across the skin. My skin can be quite sensitive but I have had absolutely no issue with using any of the products. Well done Gruum.”

Helpful Report

Posted 3 months ago

Hi there, we appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 3 months ago

“I've ordered from Gruum a number of times and have always been pleased with the products I have tried. I especially like the focus on reducing the use of chemicals and plastics found in other products”

Helpful Report

Posted 3 months ago

Hi there,we appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 3 months ago

Gruum is rated 4.7 based on 26,858 reviews