Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a sleep fit in the past and then won a package of fragrances in the McDonald's monopoly and had to only pay for P+P. I havent started using the fragrances yet but they all smell lovely. Ordering them was easy too.”

Helpful Report

Posted 5 months ago

“I appreciate the more eco friendly packaging and I like that the products are skin sensitive. My favourite products are the face soap bar which smells lovely and makes my face feel soft and fresh. I also like the face oil which helps with dryness.”

Helpful Report

Posted 5 months ago

“What a lovely little find and I was very surprised how much I like it. This is definitely a must buy.”

Helpful Report

Posted 5 months ago

“Easy to navigate website (which is always good)Great products offered at very reasonable prices Purchased a couple of bath soap and skincare packages for gifts for friends and they adored them,think they will now shop at Gruum themselves. Great service,,thank you.”

Helpful Report

Posted 5 months ago

“Easy to naviagte service and good timely updates on delivery and transit”

Helpful Report

Posted 5 months ago

“Great products! Always feel fresh after use.”

Helpful Report

Posted 5 months ago

“Great product, great long lasting smell, love it would want more.”

Helpful Report

Posted 5 months ago

“Absolutely worth it love it”

Helpful Report

Posted 5 months ago

“really great products, received perfumes and smells amazing and fresh.”

Helpful Report

Posted 5 months ago

“Bought the three pack of roll on perfumes for my partner and we like them all smell very nice would order again”

Helpful Report

Posted 5 months ago

“I purchased an item and intended to gift it to someone, I was surprised when it arrived with no exterior packaging and just the bare product itself. I found it unpresentable and now cannot gift it. Packaging would be much better for a product to increase its appeal and quality.”

Helpful Report

Posted 5 months ago

Hi there, Thanks for your feedback! All our products are shipped as shown on our website. Only gift sets and certain promotional sets come in extra packaging, which is usually noted in the product page. If your order looks different from what was advertised, please email us at support@gruum.com and we’ll be happy to help. We hope you’re enjoying the products and that this helps clarify things! Warm regards, Andrea - team gruum

Posted 5 months ago

“I love their products. Very moisturising and not irritating at all”

Helpful Report

Posted 5 months ago

“The only down fall about this product is that I am now going to have to get the rid of all my other products and be sure to get the full range of Gruum. Such lovely product , kind on skin , amazing scent and it actually makes a difference . Good going guys x”

Helpful Report

Posted 5 months ago

“Ordered 3 fragrances as part of the McDonald’s promotion. Ordering on the site was simple, products arrived promptly and the fragrances smell lovely - perfect for use during the day for work. I would definitely order again as a good quality product.”

Helpful Report

Posted 5 months ago

“Very happy with all products received. Great recyclable packaging which is a must these days. Products are great use the fragrance sets daily and the nail products once a week. Was originally bought by a family member but will purchase these products in the future.”

Helpful Report

Posted 5 months ago

“Ordered some fragrances and they came withing 2 days of ordering and the scents are incredible”

Helpful Report

Posted 5 months ago

“The website was very easy to use and found what I was looking for right away. The delivery was fairly quick and the product smelt amazing. I will definitely be using again and I recommend to anyone. I've had many compliments about how good I smell.”

Helpful Report

Posted 5 months ago

“I put an order in and I’ve waited weeks and no parcel off them”

Helpful Report

Posted 5 months ago

Hi Shauna, Thank you for letting us know — we’re sorry to hear your order hasn’t arrived yet. We’ve reached out to you privately to help get this sorted as quickly as possible. Our team is here to make sure you receive your order and are happy with your experience. Best wishes, Andrea - team grüum

Posted 5 months ago

“Prompt delivery and the best bar shampoo I've had and I've tried a few!!”

Helpful Report

Posted 5 months ago

“Everything is great, but I recommend different lids for perfumes as my child managed to undo it and try to drink it. Luckily, I got to him. But great perfume.”

Helpful Report

Posted 5 months ago

Gruum is rated 4.7 based on 25,429 reviews