Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,633 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is expensive but quantity is not much but quality is good”

Helpful Report

Posted 6 months ago

“Great prices and great quality products as a very affordable price. I like that fact that there is no nasties in the products. I’ve found using the skin cream my skin feels soft and looks really hydrated. Friendly customer service and great delivery time and arrived within the time stated. I’ve recommended to friends and family and would to any one who reads this review try and you will see thee quality of the products for your own eyes and skin. It really works for me and my relative I recommend agrees after their purchase and use.”

Helpful Report

Posted 6 months ago

“Love Gruum products! Will admit to getting them when they are on offer as they are even more affordable that way. But love the concept and slowly but surely changing my ways and buying more sustainable and planet friendly products in all aspects of life.”

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Posted 6 months ago

“I ordered the free kit which is good, but a few comments about the lip spf, it seems to leek and it would be better if the colour was transparent. The face 30spf is good but again seems to leek from the sides of the bottle. I will keep using the face cream, not tried the face after sun but will try this on my next holiday, overall I like the products.”

Helpful Report

Posted 6 months ago

Hi Amy, Thanks so much for your feedback! We're really glad you liked the kit overall and that the SPF 30 face cream is working well for you. 😊 We appreciate your notes about the packaging and lip SPF — that’s super helpful and something we’re actively working to improve. Hope you enjoy the after sun on your next holiday! Warm regards Mikaela-Team gruum

Posted 6 months ago

“Bardzo dobre kosmetyki na lato.”

Helpful Report

Posted 6 months ago

“Im a bit confused about one of your products, the “after sun face oil bar”. I was under the impression that products containing oils (sunflower, coconut etc.) should NOT be used on burnt skin, as they do not allow heat to escape from the surface, which is what is needed for the skin to heal..?”

Helpful Report

Posted 6 months ago

Thank you for your thoughtful question—it’s a great one! 🌞 The Aftersun Face Oil Bar is formulated with natural oils like sunflower and coconut, which are known for their soothing, anti-inflammatory, and skin-repairing properties. Once the initial heat of a sunburn has subsided, these oils can be incredibly beneficial in helping the skin replenish moisture, reduce dryness, and support healing. We hope this helps clarify things, and we really appreciate you reaching out! 💛 Warm regards Mikaela-Team gruum

Posted 6 months ago

““If I had read the reviews in advance, I might have been more aware of the issues others experienced. Thankfully, ARMSTRONGPAVE.ORG took my complaint seriously and responded promptly and professionally. I received a full refund last week, which was a huge relief and a clear indication that ARMSTRONGPAVE.ORG Team is committed to customer satisfaction and accountability”

Helpful Report

Posted 6 months ago

Helpful Report

Posted 6 months ago

“Lovely products at a very affordable price 😁”

Helpful Report

Posted 6 months ago

“My favourite skin care brand ever. I’ve been using Gruum products for a few years now and, unlike other skincare i’ve used, my skin is still loving it. Everything this company makes is incredible quality and I can’t wait to use more of their products in the future. I can’t recommend the gentle moisturiser more. It’s a staple in my daily routine and i couldn’t go without it!”

Helpful Report

Posted 6 months ago

“It is as its toled good for all and the envirment”

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Posted 6 months ago

“This company has the best customer service I've ever come across. Absolutely excellent. I've only used 2 items so far but if they're anything to go by,the rest will be amazing too”

Helpful Report

Posted 6 months ago

“I live in the US and travelled on holiday to the UK. I thought I would be able to find the shampoo and conditioner in a shop, so I left it to the last minute. I placed the order online about 5 days before travel, and it was delivered in 2. I noticed I needed something else and placed the order, and it arrived before I left. I was very impressed with the customer service when I explained my situation. I also must add that I really like the products. Many thanks, I'm all set for quite a few months!”

Helpful Report

Posted 6 months ago

“I have been purchasing from Gruum for 4 years and I have always found their products great both for value and quality. Some of the deals they have not only good value but give you the chance to try something you wouldn't normally purchase.”

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Posted 6 months ago

“Quick delivery and the vädra Reed Diffuser Set - Cosy Cabin is just perfect, beautiful and very natural-smelling scent. Smells just like being in the forrest.”

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Posted 6 months ago

“Absolutely love the soap bars, they are amazing!! Will definitely buy again”

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Posted 6 months ago

“Top100%!!!”

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Posted 6 months ago

“The goods I have got from Grüum have been amazing. From order to delivery, the service was great. I love the bundles and have the summer one put away until my holiday in September.”

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Posted 6 months ago

“Absolutely great products! Ypu guys are really making the difference! Keep going be the best!”

Helpful Report

Posted 6 months ago

“Excellent products for good prices. Not 5* because of the diffuser we bought which was very disappointing and didn't really smell of much at all. My favourite product is the Skira Melting Sleep Butter bar, which nourishes dry skin really well. I use it direct onto my body whilst in the shower or bath. Highly recommended.”

Helpful Report

Posted 6 months ago

Gruum is rated 4.7 based on 24,633 reviews