Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,937 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products, I use the hair, skin & Sun tan ones. My only problem is I can't change the way I pay. It accepts my changes then just reverts to the old way next time.”

Helpful Report

Posted 5 months ago

“Excellent products well worth the money”

Helpful Report

Posted 5 months ago

“Fabulous products. Great reliable, prompt, efficient service. Packaging all eco friendly.”

Helpful Report

Posted 5 months ago

“Gruum products are of a high standard. Free from unwanted chemicals. There shampoo and conditioner bars work well and leave my hair in a lovely condition.”

Helpful Report

Posted 5 months ago

“I absolutely love grüum products. They deliver on their promises and everything feels like a quality product. The only thing I would change are the square bottles as you can’t get the product out very well, especially the sunscreen. If you changed these bottles you would have a lot more customers. Especially as the sunscreen for your face is exceptionally good and doesn’t sting your eyes or leave a white cast. One of the best I’ve ever used.”

Helpful Report

Posted 5 months ago

“So far, evey product I have tried, has been delightful, in particular I love the soap bar shampoo, great lather and so easy to pack to go away too! Waiting to try the Vitamin C serum next.”

Helpful Report

Posted 5 months ago

“I buy your beauty products for my two granddaughters aged 13 and 15 they have used them for a few years and absolutely love them. I buy your candles for myself and absolutely love the aromas.”

Helpful Report

Posted 5 months ago

“Easy to find what I wanted and make a purchase online. Nice soap! Thanks!”

Helpful Report

Posted 5 months ago

“I love grumm's products, especially their facial cleansing bars and shampoo and conditioner bars because they are lovely and not as expensive as other competitors. My only issue with the shampoo and conditioner bars is that there are no distinguishable designs on them to indicate which is which after you discard the boxes. That's a pain when you store them on a wire rack in your shower. They do tins but again no labels, the stickers I got way back were not good. If they sorted this I would give them a 5 rating. I've used other products too and they're all really great, no nonsense packaging and no giant bottles/packets so great for travel too. I just wish the bars (shampoo & conditioner) were easier to keep track of. As a woman in her 50s now I can't be bothered with bells and whistles for skincare. Gruum ticks that box for me and the soaps are leaving my skin in the best shape it's been post menopause.”

Helpful Report

Posted 5 months ago

“It's all good stuff I like the shampoo bars.”

Helpful Report

Posted 5 months ago

“Nice products reasonable prices quick delivery highly recommend”

Helpful Report

Posted 5 months ago

“Love Gruum products, just received the mystery box bought in sale. Great range of products. I love the smell of products and they make my skin feel soft and cared for Well packaged using recyclable packaging.”

Helpful Report

Posted 5 months ago

“Having ordered my item at the beginning of December as a Christmas gift, it has yet to arrive as of 31.12.25. I am therefore not in a position to comment or quality, but only the issue surrounding delivery and for me having to purchase an alternative product elsewhere that arrived on time and was therefore my gift to the recipient.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your feedback. We’ve reached out to you privately to sort this out and ensure your order is delivered. We really appreciate your patience and support. Warm Regards, Andrea – team grüum

Posted 5 months ago

“I won a free gift set on the McDonald’s game, the moisturiser & face soap was amazing on my skin I’ve just reordered both”

Helpful Report

Posted 5 months ago

“I love grüum products - particularly their shampoo bars and soaps. Simple and fragrant, packaged to minimize waste and good value for money.”

Helpful Report

Posted 5 months ago

“I found the website easy to use,and the delivery time excellent. I ordered 2 of the same product, one for me and one for a friend for Christmas. (lip conditioner) I love the product, but my friend was practically raving about it she was that delighted with it. Also ordered myself a deordorant which I find to be really good. I will be using the website again at some point.”

Helpful Report

Posted 5 months ago

“Very happy with service from easy ordering to fast delivery. I received a candle as a gift and absolutely loved it! Ordered more and spread the word! Keep up the great work - great ethics!”

Helpful Report

Posted 5 months ago

“Good, but tend to unscented items”

Helpful Report

Posted 5 months ago

“Enjoying using Gruum products. Love to support small businesses especially ones that care about the planet as Gruum does. Thank you 😊👍”

Helpful Report

Posted 5 months ago

“Ordering was easy good products there was a problem with delivery but that was Christmas and the delivery company but was resolved real easy and new products sent straight out which was perfect”

Helpful Report

Posted 5 months ago

Gruum is rated 4.7 based on 25,937 reviews