Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,633 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really enjoying some of them Grum products even though I’m not a soap person I’ve found them nice without leaving any residue.The scents are nice and refreshing.Love the lip oil has made a great difference in moisturizing my lips.”

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Posted 5 months ago

“Happy with my items, good delivery speed and communication. My daughter loves the products.”

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Posted 5 months ago

“Room diffusers are gorgeous. Really high quality scent.”

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Posted 5 months ago

“I love my shampoo bar, it's the best one I've had, my hair is in much better condition as it is definitely formulated for hair (many shampoo bars are just soap bars). Will be reordering soon.”

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Posted 5 months ago

“Alergic reaction to the shower gel recevied. Very badly made, and very watery. Not to my liking. Extremely cheap. For the price paid, this shouldn't be watered down. Very much like all their oil products, which are watered down.”

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Posted 5 months ago

Hi there, We're really sorry to hear that you had a negative experience with our shower gel, and especially concerned to hear about an allergic reaction — we hope you're feeling better now. Our products are dermatologically tested and made with gentle, skin-friendly ingredients, but we understand that sensitivities can vary from person to person. We also appreciate your feedback on the texture and consistency. While our formulas are designed to be lightweight and naturally derived, we understand they’re not to everyone’s preference, and we’ll be sure to pass your comments on to our product team. If you haven’t already, please feel free to reach out to our customer care team at support@gruum.com — we’d like to learn more about your experience and make things right. Best wishes, Andrea - team gruum

Posted 5 months ago

“Haven’t received any products so can’t comment”

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Posted 5 months ago

Hi there, Thanks for your review, and we're really sorry to hear you haven’t received your order. We've reached out to you via email to get this resolved as quickly as possible — please check your inbox when you can. We’re here to help and will make sure this is put right. Best wishes, Andrea - team gruum

Posted 5 months ago

“I am very pleased with all the products I have purchased in the last few weeks. I am trying tocut out all nasty plastics and be more natural in well being and skin and hair treatments. As well as what I eat and drink and I just love your products. I can see how much you have progress with new items as I haven't visited for a while. Keep up the great work.”

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Posted 5 months ago

“Love the products! They are what it says, easy to order too. Good price and items of quality- smell Devine!”

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Posted 5 months ago

“Fabulous products, great prices and always a selection of good offers.”

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Posted 5 months ago

“Love Grüum products, handy bars of shampoo, conditioner, both suited to your hair, soaps & body cream, with no plastic bottles & liquids to leak so ideal for travel. Trying out the room scent in bedroom now too - very nice - kept one for gifting.”

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Posted 5 months ago

“The various Gruum products I have used are great, especially the shampoo bars.”

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Posted 5 months ago

“Love the shampoo bars, the sun creams, face wash, exfoliator, room fragrances, pillow spray and probably other things too that didn't come into my head just now. Delighted to see the new, softer packaging and that the stylish shape has stayed the same. Keep doing what you're doing!”

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Posted 5 months ago

“Fantastic products, ideal size for travel & feels so luxurious”

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Posted 5 months ago

“I swim several times a week and the Gruum shampoo and conditioner in the store tins is perfect for my needs. The shampoo is fantastic. Very little is needed to make a creamy luxurious foam. The conditioner helps nourish my hair after the chlorine in the pool takes its toll on my hair”

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Posted 5 months ago

“I like all the products I've tried so far, mostly soap and shampoo. I like the lack of unnecessary packaging and simple styling and the prices are reasonable. I don't like the aggressive marketing so I unsubscribed! but that option is fine - perhaps an occasional email to keep me up to date with any offers, once a month?”

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Posted 5 months ago

“Didn't receive my order”

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Posted 5 months ago

“I’ve used the shampoo bar for sensitive scalps for quite a few years now. I also used the conditioner to go with it. They last absolutely ages and leave my hair in good condition. I’m glad I found these products as I’m doing my bit for the environment, but also improving my hair.”

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Posted 5 months ago

“Excellent :)”

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Posted 5 months ago

“I absolutely love Gruum products, they are great quality, no nasties, they really do what they say they will. The perfumes are lovely. They do really good offers so I buy then and use them as presents for my friends...and me of course. All because Martin Lewis had an offer on his website a few years ago. For a free solid shampoo for £3 postage. I still have a bit left...it's so good for travelling, no big bottles to pack. And it tames my frizzy hair.”

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Posted 5 months ago

“I’ve been using the hair growth shampoo and conditioner bars for several months now, wanting to grow my hair and wear it long again. I absolutely love both products. My hairdresser tells me that it is sometimes difficult for people of my age to grow their hair long (71) but my hair is long, thick, glossy and feels incredibly healthy. I would absolutely recommend using these bars if you want to provide a healthy kick start to growing your hair longer.”

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Posted 5 months ago

Gruum is rated 4.7 based on 24,633 reviews