Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,898 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was delivered on time and in nice packaging. I believe the product to be of good quality, I just have not been able to use it. I have sensitive skin and I usually just use water and olive oil but thought I would give gruum a try as it was natural.”

Helpful Report

Posted 5 months ago

Hi Nancy, Thank you so much for taking the time to share your experience with us. We’re really pleased to hear that your order arrived on time and that you were happy with the packaging and overall quality. We completely understand being mindful with sensitive skin, especially when you already have a routine that works well for you. It’s great that you considered giving grüum a try, and we always recommend patch testing first to see how your skin feels with any new product. If you ever feel comfortable trying it, we’d love to hear how you get on – and if you’d like any guidance on choosing products suited to sensitive skin, we’re always here to help. Warm Regards, Andrea - team grüum

Posted 5 months ago

“I am such a fan of Gruum! I love the skin care products, they are great to use on sensitive, aging skin and so many people have commented on how lovely my skin looks. The fact that you don't have to pay the earth for them is a bonus. When things are so expensive and you're struggling, it's so lovely to be able to keep the things that are important to you! Thank you for all of your wonderful products and for caring about our planet.”

Helpful Report

Posted 5 months ago

Hi Mrs G T Tunnicliffe, Thank you so much for your truly lovely message! We’re absolutely delighted to hear how well the skincare is working for your sensitive, ageing skin, and even more so that you’ve had such lovely comments about how your skin looks. It means a lot to know the products are making a real difference for you and remain accessible too, especially when times feel tight. We’re also really grateful for your kind words about caring for the planet – that’s something very close to our hearts, so it’s wonderful to hear it resonates with you. Warm Regards, Andrea - team grüum

Posted 5 months ago

“Like the ecologically packages. Reasonably priced with sound ingredients that perform well. The sales are excellent both in content and prices with good delivery. Altogether a good company to buy from and support their ethos and ethics”

Helpful Report

Posted 5 months ago

Hi Hilary, Thank you so much for your lovely feedback! We’re really pleased to hear you appreciate our eco-friendly packaging, value the ingredients, and are happy with both the products and delivery. It means a lot to know our ethos and approach resonate with you, and that you enjoy the sales and overall experience too. Warm Regards, Andrea - team grüum

Posted 5 months ago

“Great products kind to skin & environment Very quick delivery All products used very gentle on skin”

Helpful Report

Posted 5 months ago

Thanks so much, Colleen! We really appreciate your kind words and are so pleased you’ve had a great experience from start to finish. It means a lot to us 💚 Mikaela – Team grüum

Posted 5 months ago

“Quite dissapointed with my order,very small diffuser that didnt smell at all.Room sprays also small lovely smell but didnt last.Wax melts very nice but expensive.Glad i didnt pay full price.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for taking the time to share your honest feedback. We’re sorry to hear that some of the items didn’t live up to your expectations, but we really appreciate you giving our range a try and letting us know your thoughts. Feedback like this genuinely helps us improve, so thank you for that. Warm regards Mikaela – Team grüum

Posted 5 months ago

“Gorgeous products, the bars are perfect for travel and festivals and I absolutely adore the rose & patchouli room spray My order arrived really quickly too. 😃”

Helpful Report

Posted 5 months ago

Thanks so much, Claire! We’re delighted you’re enjoying the range and that everything arrived swiftly. It really means a lot to hear such lovely feedback 😊 Mikaela – Team grüum

Posted 5 months ago

“Great, got an offer it was so worth it!! Lovely products, have worked so well”

Helpful Report

Posted 5 months ago

Hi there, we’re so glad you were able to make the most of the offer and that the products have worked so well for you. Thanks for sharing your lovely feedback 💚 Mikaela – Team grüum

Posted 5 months ago

“Excellent quality hair soap and conditioner with no nasties. It works well, my hair felt lighter, shiny and clean. It was delivered on time and the ordering process is so easy to navigate. I did use the search bar as I knew what I wanted.”

Helpful Report

Posted 5 months ago

Hi there, thanks so much for your lovely feedback. We’re really pleased to hear the products worked well for you and that your experience from ordering to delivery was smooth and easy 💚 Team grüum

Posted 4 months ago

“Was recommended to me by my daughter, Yes it is a great product and I now use it daily, the product is well packaged so no spills on arrival. Thank you grüum.”

Helpful Report

Posted 5 months ago

Hi there, thanks so much for sharing this, Stephen! We love hearing that it came recommended and that it’s now part of your daily routine. Really appreciate you taking the time to leave a review 💚 Mikaela – Team grüum

Posted 5 months ago

“I love your products the facial toner and serum are excellent, I also have your fragrance pack as well they all smell wonderful. I will definitely tell all my friends about you at Gruum. Thanks Jane”

Helpful Report

Posted 5 months ago

Hi there, thanks so much, Jane! We’re thrilled you’re enjoying the range and really appreciate you spreading the word — that means the world to us 💚 Mikaela – Team grüum

Posted 5 months ago

“I’ve tried the sensitive body wash it foams up well and cleans you well the gentle face bar wash last very long and works well. some things I bought I haven’t tried yet as what I have bought last a very long time, but I’ve tried most of what I have bought.”

Helpful Report

Posted 5 months ago

Hi Jacqueline, thanks so much for sharing your experience. We’re really pleased to hear you’ve been enjoying the range and that it’s all lasting you so well — that’s lovely feedback to receive 💚 Mikaela – Team grüum

Posted 5 months ago

“Lovely products from Gruum, enjoy having the moisturisers in a bar, lovely scents. Gave one to my daughter for her birthday recently, she loved the moisturiser too.”

Helpful Report

Posted 5 months ago

Hi there, thanks so much, Lyn! We’re really happy to hear you’re enjoying our products and their scents. Thanks for choosing us 💚 Mikaela – Team grüum

Posted 5 months ago

“I recently ordered from grüum and I couldn’t be happier with my experience. The whole ordering process was smooth, easy, and very user friendly. My products arrived without any issues, and I absolutely love them. You can really feel the quality and care that goes into each product. It’s also a big plus knowing that they are sustainable and thoughtfully made. Everything met my expectations.I’ll definitely be ordering again and would highly recommend grüum to anyone looking for great, affordable skincare products. Thank you for such a wonderful experience 🫶🏻”

Helpful Report

Posted 5 months ago

Hi Seval, thanks so much for taking the time to share this. We’re delighted to hear you had such a smooth experience and that you’re loving the products, it really means a lot to us that our care and values came through. We truly appreciate the recommendation 💚 Mikaela – Team grüum

Posted 5 months ago

“Loved all the products specially the lavender candle and room spray!”

Helpful Report

Posted 5 months ago

Hi Leonie, Thank you for your lovely feedback. We’re thrilled you loved all the products, especially the lavender candle and room spray! Warm regards, Team grüum

Posted 4 months ago

“I've tried other shampoo/conditioner bars, but Gruum have the best quality for the price with a really big range.”

Helpful Report

Posted 5 months ago

Hi Ruth, Thank you so much for your kind words. We really appreciate your support and look forward to continuing to bring you products you love. Warm regards, Team grüum

Posted 4 months ago

“Excellent climate friendly products at great prices,I trialed thank you”

Helpful Report

Posted 5 months ago

Hi Sandra, Thank you so much for your lovely feedback! We’re really pleased to hear you’re enjoying the products and that the trial was a positive experience for you. It’s great to know you’re happy with both the quality and the value. Warm Regards, Andrea - team grüum

Posted 5 months ago

“I have had shampoo bars, body wash bars, mineral deodorants and roll on fragrances from Gruum. I love them all. The mineral deodorants work really well to keep you fresh all day. I particularly love the roll on Autumn and Winter fragrances as I love those particular earthy scents. The sandalwood and tonka roll on is a lovely scent. I'm very happy with the products.”

Helpful Report

Posted 5 months ago

Hi there, Thank you so much for your lovely feedback. We’re thrilled you enjoy Gruum across the range. We really appreciate your support. Kind regards, Team grüum

Posted 4 months ago

“Love the products and the philosophy behind them.”

Helpful Report

Posted 5 months ago

Hi Lisa, Thank you so much for sharing your lovely feedback. We’re really pleased to hear you love the products and the philosophy behind grüum. Your kind words mean a lot to us, and we’re grateful for your support. Warm regards, Team grüum

Posted 4 months ago

“Love Gruum’s wide range of good quality, thoughtfully manufactured products. Easy ordering. Prompt delivery. Good, strong packaging with no waste. Lots of offers. Regularly buy for myself as well as friends and family. Great gifts. Could not recommend enough.”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you so much for your wonderful review. We’re thrilled to hear you’re enjoying our range, quality, and thoughtful packaging. We really appreciate your support and recommendations. Kind regards, Team grüum

Posted 4 months ago

“Ordered from Gruum for Mother’s Day and had such a great experience 🌸 The website was really easy to use, ordering was quick and hassle-free, and the products are absolutely lovely. Great value with the offer too—will definitely be ordering again!”

Helpful Report

Posted 5 months ago

Hi Anita, Thank you so much for sharing your lovely feedback. We’re thrilled to hear you had a smooth Mother's Day order with us. We can’t wait to welcome you back for your next order! Warm regards, Team grüum

Posted 4 months ago

Gruum is rated 4.7 based on 26,898 reviews