Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,630 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,630 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely LOVE Har shampoo bar and glos conditioner bar - I've been using them for years . They suit my hair and last for ages, so excellent value for money, paricularly because I have them on subscription. And I'm happy to be using no plastic! Service is spot on and delivery prompt - I've never had a complaint.”

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Posted 5 months ago

“Always happy to receive my orders. Smell divine and work brilliantly”

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Posted 5 months ago

“Great product, great prices and great for the planet!”

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Posted 5 months ago

“Hi Simon. I love using Gruum products. I regularly use the brightening shampoo bar and the shave bar. The website is easy to use, I like that you give away freebies sometimes or a deal alongside the order to try other products at a cheaper price. The delivery has always been fine. I have recommended your products to others and a male friend of mine I know uses your products regularly. Keep doing what you are doing as it is great.”

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Posted 5 months ago

“Good quality,very easy to use products, excellent value for money”

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Posted 5 months ago

“I have a couple of gruum products and have liked them all”

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Posted 5 months ago

“I find that the grüum faceoil great and the pumpkin seed oil teh best! Ive ditched my usual summer oils for these! Keep up the good work.... I recieved my first bottles from my daughter in law for Christmas ..... pumpkin oilk, lavendar sleep aid and perfume. So Lovely, Best Denise of Margate”

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Posted 5 months ago

“I love everything about your products. Natural and local UK based”

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Posted 5 months ago

“Lovely products.. it goes so naturally on my skin. Thank you!”

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Posted 5 months ago

“Just come back from Santorini. Used the suncream, the peppermint bar and the face and body oil. Brilliant products, competitively priced.”

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Posted 5 months ago

“We love the soaps, shampoo bars, creams, perfumes and oils. Love getting a new delivery. A wee suggestion would be to sell ceramic dishes with soap, shampoo bar, conditioner written on them, we have a system for them in our bathroom but my husband frequently uses my shampoo bar for his soap!!”

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Posted 5 months ago

“Brilliant. Everything I have bought has been well received as gifts and for myself. The products last a long time, love that they're so ethical, packaging as well which is why I started buying from Gruum. The design of gift packs are just delightful. And yes, ordering is really straightforward.”

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Posted 5 months ago

“Lovely products, they came very quickly and were well packaged. I have used the lip balm which is perfect when sun bathing. Will be using the other products on my holiday next month. looking forward to trying the after sun product. Will definatley try other products from the range.”

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Posted 5 months ago

“I have used a number of Gruum products for some time and have always had great service and quality from the company and their products. For example the Professional Mega Moisture shampoo and conditioner are perfect for my fine blonde hair, and the shower bars offer a lovely selection of scents, lather easily and when almost finished adhere to the new bar easily so there is absolutely no waste. The Youth Restoring Gel serum may not have reduced my upcoming 70th birthday : ) but is lovely for those slightly wrinkly skin areas as well as my face and neck. It's great to have a company who make ethical, environmentally friendly products which are a pleasure to use.”

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Posted 5 months ago

“Fantastic products Some amazing deals Everything so easy to use”

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Posted 5 months ago

“Really great products. Wonderful scents, good quality, and sustainable.”

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Posted 5 months ago

“When I placed my order, it took more time to arrive than was expected but the problem was quickly cleared up by a kind member of the team and I was able to get my order soon after.”

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Posted 5 months ago

“Simon, plus Founders Review link does not work & my AVG search says unsafe Web site/link!,,,did you know this? Products are very good but body oils could do with being in a more secure container as it is fragile & leaks, so particularly difficult when travelling as it needs to be dispenced..”

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Posted 5 months ago

“Products are fine BUT be aware this company misuses your data, sending marketing emails for other companies. Gruum also don’t respect opting out of email which is a legal requirement. I’m writing this review after writing a complaint AND opting out and STILL receiving emails … asking for reviews.”

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Posted 5 months ago

Hi there, Thank you for bringing this to our attention — we take data privacy and marketing preferences very seriously. I’ve just sent you an email to personally address this issue and ensure your preferences are fully respected. We sincerely apologise for any inconvenience caused and appreciate your patience while we get this fixed. Warm regards, Andrea - team gruum

Posted 5 months ago

“Excellent service, easy to order and products have always arrived ahead of time. My favourite products are the shampoos and the face wash gel. I also like to use the daily defense moisturiser”

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Posted 5 months ago

Gruum is rated 4.7 based on 24,630 reviews