Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,684 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome products, all natural, with no nastiest as promised and excellent customer service.”

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Posted 9 months ago

“Amazing products. More so the hair serum. In honesty I wasn’t to sure but thought for the price I’d try it and wow and this is not a joke It actually worked. I had a small crown balding patch for months and within two weeks of using the serum my hair grew back. And continued to keep growing. I have been shocked and amazed all the products I have purchased have been great and fresh. Don’t take my word for it try it.”

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Posted 9 months ago

“Love the sutle scents especially the home fragrance. The skin care has left my face soft and radiant. So easy to order and arrived quickly. Thank you so much. Would recommend.”

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Posted 9 months ago

“Lovely products”

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Posted 9 months ago

“Groom’ Review: A Fresh Take on Skincare and Haircare I’ve been using Groom’ for a while now, and I have to say—it’s a game-changer. What sets them apart is their commitment to making skin and hair care simple, affordable, and sustainable. The products feel gentle and effective, with no unnecessary fuss, and they really work. It’s refreshing to find a brand that not only cares about quality but also about the impact on both our wallets and the planet. Groom’ keeps things clean, conscious, and accessible, which is exactly what the industry needs right now. If you’re looking for a skincare and grooming brand that feels good in every way—on your skin, in your budget, and for the environment—Groom’ is definitely worth a try.”

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Posted 9 months ago

“it takes 3 weeks for the product to arrive, tried to contact the customer service only served by their robot, even until today the products haven't been sent by them to my address. Ordered two weeks ago and they said the products will be ready in the next 5 days. crazy”

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Posted 9 months ago

Hi there, Thanks for taking the time to leave a review. Sorry to hear there has been a delay with your order. I have looked into this for you and I can see your order was despatched on 24/04 so it should be with you within 3-7 working days from that date. If it does not arrive then please do not hesitate to reach out to us at support@gruum.com and one of our team will be more than happy to help. Warm regards Mikaela-Team gruum

Posted 8 months ago

“Excellent!”

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Posted 9 months ago

“Happy with my purchase”

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Posted 9 months ago

“Really like te Gruum products I've tried, especially the gentle face wash and reviving face gel- doesn't leave the skin irritated or dry!”

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Posted 9 months ago

“I found the products easy to use and loved the moisturiser bar!”

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Posted 9 months ago

“Products are really good for sensitive skin and are also very reasonably priced. Delivery was swift and well packaged would definitely recommend”

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Posted 9 months ago

“Having initially being slightly sceptical about the Products, i an safely say they are a delight to use, very impressed by the small amount needed to do the job. Packaging basic which i dont have a problem with, however from an aesthetic view i think a rounded edge rather than a box effect may go down better.”

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Posted 9 months ago

“I only heard of grüum because it was an offer through my Vodaphone contract and I am SO pleased with the product. I chose the Kakadu Plum skin serum and it is absolutely delightful. My skin feels so fresh and nourished and the actual product goes a long way, been using twice a day for abour 3 weeks and it's not even a quarter gone yet! I will definitely be ordering this again [and again!]. Thank you so much”

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Posted 9 months ago

“Since finding Gruum I have only used these products for my skin. They are amazing, I've tried lots of there products and 2 of my favourites are the facial moistening bar and facial wash bar. My skin has never looked so good. Keep up the good work!”

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Posted 9 months ago

“With someone who grew up with rough skin and acne, for me personally Gruum has been the absolute sweet spot for skin care. Ive used products like the moisturiser Skin food which is too much and other moisturisers that don’t really do anything but for the first time ever my skin is actually really good and have been receiving compliments. The price is a little on the high side in my opinion but you get what you pay for i suppose.”

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Posted 9 months ago

“Ok so I got a promotion offer from Vodafone to get products and only pay for shipping. Then I thought if been scammed because the website was down. BUT the products came the next day. I am an avid skin care product girly and let me tell you… I am loving these products, no joke. The moisturing bar thing has my skin so bloody soft! And my make has been looking amazing on top. So I got like a face wash, a serum, and the bar moisturiser thing and all 3 are good! My skin immediately changed. It was having a time with the change of seasons and now… *chef’s kiss*.. Gruum if you want me to try out anymore of your products, send them my way because thank you!”

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Posted 9 months ago

“Great products which i now use daily”

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Posted 9 months ago

“I’ve been using Grum products for a while now and I’m always impressed. The ingredients are super minimal and natural—when I checked them on Yuka, they scored really well, which gave me even more confidence. They’re so gentle and kind to the skin, perfect if you’re looking to avoid anything harsh. Delivery is always fast and reliable too. Very happy, as always!”

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Posted 9 months ago

“Very impressed with the products , very prompt on delivery and whole ordering process was fantastic . Will definitely be getting more products from this company”

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Posted 9 months ago

“Nice minimalistic products that it is good to see coming back into fashion after leaving the market for a decade or so. Some of my travel favourites returning - face spray, pulse revivers, as well as moisturing gel and a general face wash. The website is somewhat unpredictable to navigate particularly when offers are on, it's possible to get stuck in a loop and a number of products are still listed when sold out. I have had to contact customer service to 'force' an order through which isn't great, but I've not regretted the purchase itself.”

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Posted 9 months ago

Gruum is rated 4.7 based on 24,684 reviews