Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website with lovely products, I will shop with you again.”

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Posted 11 months ago

“Beautiful scented natural products”

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Posted 11 months ago

“I love trying out new things and gruum never disappoints. Whether it is skincare or home scents it is all lovely and would highly recommend”

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Posted 11 months ago

“Beautiful smelling products, refreshing & different”

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Posted 11 months ago

“I love Gruum products, the room sprays, the candles, soaps, skin products all smell amazing. Would highly recommend there products.”

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Posted 11 months ago

“I like the products and the great choice. I would love to see more Patchouli items”

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Posted 11 months ago

“Wonderful products !”

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Posted 11 months ago

“Package is nice. Overall Have left the room diffuser in a closed room.and it smelt like nit lotion. In a aired room. I can't smell a thing from it. Disappointed.”

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Posted 11 months ago

Thank you for sharing your experience with us. We’re sorry to hear the diffuser didn’t meet your expectations. We truly appreciate your feedback, as it helps us improve our products. If you have any questions or need assistance, please feel free to reach out.

Posted 11 months ago

“I've ordered several articles from Gruum and all have been dealt with efficiently goods arrived on time and were exactly as described. Will continue to order”

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Posted 11 months ago

“Once item arrived this was well liked.When trying to order the laited item offered by my senior Railcard I found it extremely difficult to complete my order.”

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Posted 11 months ago

“Couldn't get on Web site to get samples and offers”

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Posted 11 months ago

“Excellent items Great Prices Good delivery and updates. Echo friendly too Would definitely recommend”

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Posted 11 months ago

“Took a little longer than expected to arrive but was within timeframe. Nice products wax melts, room diffuser and room spray. Fragrance lasts well. Defintely will order again”

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Posted 11 months ago

“Absolutely loved my products....on my 3rd order. Xxx”

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Posted 11 months ago

“Gruum 'grooms' the skin into a fine healthy looking one.”

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Posted 11 months ago

“After buying my older person's rail card, I came across this pleasant outlet, and I already have some high-quality products. I particularly like the reed diffuser with Sandalwood and Juniper Oil; I find it not only quite potent but also has only slightly reduced in content after several weeks, and it hasn't turned to mush either, as some budget oils do, so I expect it to last and will try some others in future. I'm a mixed-race male aged 67, and I find it nice to pamper myself once in a while. I've also found that the soaps are gentle on my face, which helps to soothe my impetigo when I close shave. There's a vast range that I could explore further depending on what I have to spend, but I'm confident of finding what I might need and, importantly, assured of "quality." I find the website well-designed and straightforward. There's transparency from viewing to purchasing and through to delivery, which is nice. There's a "courtesy" and warmth that emanates from this company that I find endearing, and I'm happy to recommend "grüum (pronounced ‘groom’)". Long may you prosper. Sincerely yours, Mr. Limpopo on behalf of DoK (Penzance, Cornwall)”

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Posted 11 months ago

“Great products 👌. I found it straightforward to order things and have been pleased with what I have received from Gruum. Many thanks 😊”

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Posted 11 months ago

“I’ve now had a few of Gruum products, and I must say I’m delighted with everything that I’ve purchased, really love the shower product, plus the room smellys. Keep doing what you’re doing Gruum, love the ethics of your company.”

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Posted 11 months ago

“Thanks for Gruum 👌🏻”

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Posted 11 months ago

“Haven’t tried it yet as already have diffusers on the go. However it is so teeny weeny it’s hardly worth the bother, and since no melter/heater is supplied with the wax I can’t use them.”

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Posted 11 months ago

Hi Andrew, Thanks for taking the time to leave a review. I have passed on your comments to our Product Development Team as this helps us to identify areas where we can improve. Unfortunately we don't currently sell the burners for the wax melts however you can find them in most Homeware shops and you would be able to use the melts as they have a lovely scent. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

Gruum is rated 4.7 based on 25,489 reviews